Public Reviews Score
92%

"Very satisfied"

Based on 3,437 reviews across 11 portals
:
By Joe Rich
Friends
60-69 years
Reviewed: 7 years ago (14/05/2019)
Date of experience: 05/2019

Fantastic four days. Thankful to have had the opportunity to stay.

Thank you Joe for choosing our house to enjoy our beautiful city! Your satisfaction is a constant and very high consideration, we’ll be delighted to welcome you again to share another moment of pleasure, happiness and relaxation. We can’t wait for your return, see you soon!
By Minh Hue-Vashon
Couple
40-49 years
Reviewed: 7 years ago (14/05/2019)
Date of experience: 05/2019

Stayed before and loved the experience just as much the second time round

Firstly, let me thank you for your loyalty that touched me deeply. Customers like you are the reason we are putting our heart in our daily work. The romantic and magic atmosphere of this beautiful house, provides a complete change of scenery in an unspoilt exotic and authentic setting. Thank you for being sensitive to it. You are here at home, we can’t wait to welcome you again!
No Public Name
Business
40-49 years
Reviewed: 7 years ago (14/05/2019)
Date of experience: 05/2019

Petit moment pour soi dans la frénésie de Marrakech.

Je vous remercie pour ce beau compliment qui me touche beaucoup. Ce fut un plaisir de veiller sur votre confort et votre bien-être. Notre récompense est ce petit moment de relaxation que nous nous efforçons de vous apporter chaque jour. Bien que très proche de la vieille ville, cette demeure offre une expérience unique et tranquille, dans un cadre authentique et exotique. Béatrice, nous espérons vous accueillir à nouveau. A bientôt !
By Hartini
Alone
40-49 years
Reviewed: 7 years ago (13/05/2019)
Date of experience: 03/2019

Wish I could stay longer. The Staff are friendly and efficient. The hotel itself is beautiful and comfortable.

I wish we will have the privilege to welcome you again soon. Thank you for your great compliments, it has been a pleasure to look after your comfort and your well-being. Your satisfaction is a delight to read, it is our greatest reward. See you soon!
No Public Name
Family
40-49 years
Reviewed: 7 years ago (13/05/2019)
Date of experience: 05/2019

Excellent! Well done!

Thank you very much Carolyn for a great comment. Your appreciation has touched my heart. We hope to get the pleasure of welcoming you again soon!
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (11/05/2019)
Date of experience: 05/2019

Excellente adresse et excellente restauration.Emplacement parfait

Superbe commentaire ! Je vous remercie sincèrement pour ces beaux compliments qui me touchent beaucoup. Je suis heureux que ce havre de paix à deux pas de la tumultueuse Médina vous ait séduit. S’ouvrant sur un magnifique jardin exotique et animé de la passion et de la créativité de Chef Sanaa, notre restaurant propose chaque jour un délicieux mélange de saveurs orientales et méditerranéennes, qui nous a valu une place parmi les meilleures tables de Marrakech. Votre retour nous honorera, il sera notre plus belle récompense. Merci et à bientôt !
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (06/05/2019)
Date of experience: 05/2019

Le must en matière d'hébergement. Un havre de paix chic mais non guindé. Une remarque cependant concernant la gestion environnementale : je pense qu'il est inutile que les femmes de chambre laissent toutes les lumières de la chambre allumées lors de leur passage du soir.

Je vous remercie d’avoir pris le temps d’exprimer ici votre sentiment. Votre commentaire nous touche énormément, tout particulièrement votre intérêt et votre suggestion sur l’usage de l’éclairage dans les chambres inoccupées en fin de journée. Les Jardins de la Médina forment et encouragent son personnel à préserver les ressources naturelles et à valoriser le recyclage. Nous sommes honorés par votre aide et de votre soutien et nous vous en remercions. Nous espérons avoir le plaisir et le privilège de vous accueillir à nouveau…
No Public Name
Family
40-49 years
Reviewed: 7 years ago (04/05/2019)
Date of experience: 05/2019

We really enjoyed our stay at the Riad. Overall staff very friendly and approachable, though sometimes service was slow or staff busy with other things so not as attentive as possible. Lovely facilities - pool tiles need some attention but we did notice in general maintenance work being carried out around the Riad. Garden beautiful and a highlight. Left feeling relaxed and happy - thank you.

Thank you for these beautiful compliments. Les Jardins de la Médina seems indeed to offer an excellent balance between modern comfort and respect of traditions. Our oasis of greenery near to the old city, is the perfect retreat for a romantic or a family time. I’m glad you had a relaxing moment with us, it is our greatest reward, almost… In fact, our best reward would be that you decide to come back soon!
By June van Kooy
Family
20-29 years
Reviewed: 7 years ago (02/05/2019)
Date of experience: 04/2019

Heerlijk hotel, zeer vriendelijk personeel, lekkere huiswijn

Dear June, thank you for taking the time to express your sentiment on this page. Your laudatory comment is very pleasant to read. I’m delighted you have enjoyed the unique and authentic setting of this house, conceived for pleasure and happiness, even if sometimes, some intrusive species come and disturb the peace of its guests. We are in a hot country and in a middle of a fairly humid season. Despite our weekly treatment done by specialised companies, some insects can resist and survive in the luxurious greenery surrounded the house. The proximity of the Médina and the neighbourhood that is not regularly treated increase of course the risk. It is nevertheless a very rare and isolated occurrence. I can however appreciate your displeasure and I do apologize for it. It has been a pleasure to look after you, we can’t wait for your return. Thank you and see you soon!
By Vellut
Couple
50-59 years
Reviewed: 7 years ago (01/05/2019)
Date of experience: 04/2019

Le luxe non ostentatoire, personnel attentif sans être hyper présent. Franchement un très bon concept.

Cher Philippe, vos compliments me vont droit au cœur et je vous en remercie beaucoup ! Je suis heureux que vous ayez apprécié le caractère unique de cette très belle maison du 19eme siècle dont nous sommes si fiers. Nous avons pris grand plaisir à veiller sur votre confort et votre bien-être. Votre retour nous honorera et récompensera chacun de nous. Merci et à bientôt !
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