Public Reviews Score
92%

"Very satisfied"

Based on 3,438 reviews across 11 portals
:
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (04/03/2019)
Date of experience: 03/2019

Fabulous and memorable

There is absolutely nothing I can add to these wonderful two words but a huge thanks. Our pleasure is to give happiness and to make your moment with us, a memorable experience. All the teams will make sure that your return to our house will bring you even more enjoyment and happiness. Thank you for your appreciation and your great compliments and see you soon!
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (04/03/2019)
Date of experience: 03/2019

Très bel hotel, très bonne table, personnel aux petits soins. Séjour très agréable.

Je vous remercie pour ces beaux compliments qui me vont droit au cœur. Il n’est de plus belle récompense pour les efforts que nous faisons chaque jour d’être dignes de cette belle maison et de ses hôtes. Je suis heureux que vous ayez apprécié tout ce qui fait de cette demeure un havre de paix unique et authentique. Nous avons pris grand plaisir à veiller sur votre bien-être et votre relaxation, votre satisfaction nous honore. Nous espérons avoir le privilège de vous accueillir à nouveau pour un autre moment de bonheur. A bientôt !
By John Powell
Couple
50-59 years
Reviewed: 7 years ago (04/03/2019)
Date of experience: 03/2019

An absolutely wonderful experience, the Hotel is just beautiful and the staff and food amazing - a true oasis of calm and luxury!

Dear John, giving happiness is our job and our happiness is to know that you are satisfied! Your wonderful comment has touched my heart. I’m delighted you have enjoyed the exotic refinement of this house and its uniqueness. A walk away from the tumult of the Médina, our authentic restaurant offers a blend of traditional Moroccan and international flavours, placing us among the best tables in town. Your appreciation is a great reward, your return to this house will be an honour. Thank you and see you soon!
By Bernard
Friends
40-49 years
Reviewed: 7 years ago (03/03/2019)
Date of experience: 03/2019

Un havre de paix au coeur de la medina... juste splendide et reposant. Merci pour ce bel accueil

Et merci à vous d’avoir pris le temps de partager votre moment aux Jardins de la Médina, avec celles et ceux qui nous liront. Je suis très heureux que nous ayons contribué à faire de votre séjour, un souvenir mémorable. Que dire de plus, si ce n’est vous transmettre ma sincère reconnaissance pour votre appréciation. Cette splendide demeure semble avoir été conçue pour le plaisir et la relaxation, merci d’y avoir été sensible. Votre retour sera notre plus belle récompense. A très bientôt !
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (03/03/2019)
Date of experience: 03/2019

We are a well travelled and discerning couple. This hotel was in the upper bracket of our experience for all round value. We have already recommended it and Marrakech generally to friends. It's well located. The accommodation was spacious and the gardens- which are about an acre - are green green, filled with bird song, a step from the room and spectacular. There is a decent, heated swimming pool and relaxing sun blessed terraces. We were there for four nights and will go back, and there are not very many hotels that we say that about.

Dear friends, to this beautiful comment, I can only add a special thanks for all your lovely words toward us and for the enthusiasm you had writing this description. This unique and authentic dwelling nested in an oasis of greenery, is the perfect haven to experience a total escape in the winter sun, a stroll away from the tumultuous city. Your satisfaction is giving a sense to the efforts all of us do every day to be worthy of this house and of its guests. Your appreciation and your wonderful recommendation honour us and we sincerely thank you for it. Your will of coming back is our best reward. We can’t wait to welcome you again, to share another moment of happiness.
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (01/03/2019)
Date of experience: 02/2019

Loved peacefulness and quiet after busy life outside the hotel. Beautiful gardens and pool. Dinner in restaurant excellent.

After a stroll along the streets of Marrakech, Les Jardins de la Médina is pleased to invite you to its beautiful and authentic house. Thank you for your lovely comment and for your appreciation of this unique setting where luxurious greenery contrast with warm colours and lights. It has been our great pleasure to have made your time with us, a memorable experience. Your return will be an honour and our best reward. This is your home, we can’t wait to welcome you back!
No Public Name
Friends
60-69 years
Reviewed: 7 years ago (01/03/2019)
Date of experience: 02/2019

I wish I could have stayed longer at your wonderful oasis of calm and tranquility. Every day I loved the experience of stepping through the doorway from the very busy street into the peace and calm of your beautiful gardens. From the the way we were welcomed on arrival to the time we left we enjoyed every moment. I commend you on your staff, every single one them was courteous and professional. We found the food to be of an exceptionally high standard and the facial we had at the spa was undoubtedly the best either of us had ever had. Finally the team on reception arranged taxis/ bookings for visits etc and we were so impressed with the taxi driver we used him throughout our stay. I cannot wait to visit again.

Dear Carol, your laudatory comment, written in this beautiful way, is for our staff and the daily work they do, the best compliment! Although near the old city, this house provides a complete change of scenery in an unspoilt exotic and authentic setting. Thank you for your enthusiasm and for being so sensitive to the magic of this place and to the joy that it brings. Your recommendation goes straight to my heart. We feel privileged to look after customers like you, it gives a sense to our efforts. You are here at home, we can wait for your return to share another moment of happiness!
By Miss Sally
Couple
40-49 years
Reviewed: 7 years ago (01/03/2019)
Date of experience: 02/2019

Chambres et restaurant au top !

Merci beaucoup Miss Sally pour ce commentaire élogieux, il me touche beaucoup ! Nous avons été très heureux de vous accueillir aux Jardins de la Médina. Je suis heureux que vous ayez apprécié le confort moderne de cette belle maison, tout autant que la cuisine innovante de notre Chef Sanaa servie dans un cadre tranquille et authentique. Nous espérons avoir le plaisir de vous accueillir à nouveau, pour partager avec vous un autre moment de bonheur. A bientôt !
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

Apart from our initial problem of not having the room we booked through British Airways (BA) everything was really good. I think to blame BA and so let us take the stress was not a good thing to put on a new guest, but thankfully we were strong and got it sorted

Dear friends, firstly I want to thank you for taking the time to express your sentiment here. I’m pleased you have enjoyed your stay with us. Meanwhile, we apologize for the disagreement you went through, not dependent on our willingness and we invite you to give us a second chance. I will personally ensure that your next visit is impeccable. Thank you and see you soon!
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (27/02/2019)
Date of experience: 02/2019

Das Hotel ist in einer sehr schönen Atmosphäre. Der Garten ist sehr einladend. Die Auswahl der Speisen und Getränke im Restaurant hat uns auch sehr gut gefallen. Sehr feines Frühstücksbuffet.

Sofia, I don’t know how to thank you for taking the time to write such a complimentary comment! I’m really pleased you wanted to share your lovely experience in our retreat. I’m delighted you found everything to your satisfaction and I thank you for being sensitive to the qualities of this beautiful house as perfect for a romantic time as it is for a family one. Your enthusiasm is our best reward. We hope to get the pleasure of seeing you again soon!
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