Public Reviews Score
92%

"Very satisfied"

Based on 3,438 reviews across 11 portals
:
By Steuermann
Business
50-59 years
Reviewed: 7 years ago (12/02/2019)
Date of experience: 02/2019

Parfaite! Rien à redire: pro

Cette maison semble en effet avoir été conçue pour le repos, la relaxation et le bien-être. Merci d’y avoir été sensible. Votre retour nous honorera. Vous êtes ici chez vous !
By hilding hvid
Business
60-69 years
Reviewed: 7 years ago (11/02/2019)
Date of experience: 02/2019

super kan anbefales flot sted

Giving happiness is our job and our happiness is to know that you are satisfied. Your recommendation goes straight to my heart and I thank you very much for it. Our greatest reward would be that you decide to come back soon!
By Leena
Business
70-79 years
Reviewed: 7 years ago (11/02/2019)
Date of experience: 02/2019

A wonderful and peaceful place with engaged and nice staff. A beautiful garden, pool and patios. Loved it.

Dear Leena, how to thank you for such a laudatory comment ! Thank you for being sensitive to the authenticity and the charm of this unique house. It has been a pleasure to look after your comfort and your relaxation. We’d love to welcome you again. This is your home, see you soon!
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (08/02/2019)
Date of experience: 02/2019

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Cher Alain, jamais une seule lettre n’a porté autant de signification et je vous en remercie très sincèrement ! Je suis heureux que nous ayons fait de votre séjour, un souvenir mémorable. Votre satisfaction nous honore. Votre retour aux Jardins de la Médina sera notre plus belle récompense. Vous êtes ici chez vous. A très bientôt !
By Bryan Stoten
Couple
60-69 years
Reviewed: 7 years ago (21/01/2019)
Date of experience: 01/2019

Utterly delightful, my only anxiety is in telling too many people we will never be able to get in again ourselves.
The solarium is wonderful, my wife thought the Spa excellent and the waiting service at all meals could not have been more helpful.
Oh...and the garden ....oh the garden..nothing can describe its beauty!

Dear Bryan, thank you for these glowing comments which touched my heart. I’m pleased to read that you were delighted by our beautiful and secluded garden as much as you enjoyed the comfort of your room and our new spa on the terrace overlooking the Atlas. Our retreat, within minutes of walk to the main touristic places, brings an excellent balance between authenticity and modernity in the respect of the traditions. Your appreciation is our greatest reward. It has been a pleasure and a privilege to look after you. Thank you for your wonderful compliments and see you soon!
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (18/01/2019)
Date of experience: 01/2019

... ist eine sehr schöne kleine familiäre Anlage im Kasbah viertel gut gelegen mit einem sehr guten freundlich kompetentem Personal Vielen Dank

This comment is very pleasant to read, thank you! This house has been conceived for relaxation and happiness, your appreciation is our best reward. Our teams have been delighted to look after you and hope to have the pleasure and the privilege to welcome you again. This is your home, see you soon!
By Mahnaz
Family
60-69 years
Reviewed: 7 years ago (16/01/2019)
Date of experience: 01/2019

Comfortable and Enjoyable!

Thank you for the beautiful compliment and for sharing your lovely experience in our retreat located in the heart of the old city. This beautiful house seems to be conceived for pleasure and happiness, I’m glad you have been sensitive to it. Your enthusiasm is our best reward, we hope having the privilege of seeing you again soon!
By Ivan Pinter
Friends
60-69 years
Reviewed: 7 years ago (16/01/2019)
Date of experience: 01/2019

Excellent
Very good price
Relation between quality and price excellent
Welcome, warmer and richer two years ago
Reception staff especially, very friendly, expert, disposable, professional, very efficient
Restaurant good, better two years ago, either food and service; This time, Female staff, in particular, very efficient, prepared, kind
We appreciated the tricycle very much
The library, thoug, is not an enlivening space; should be given more attention and care
We will come back, sure to find further improvement
Many thanks
See you soon!
Our best wishes
Ivan Pinter


Good Attention to details

Dear Ivan, I would like to thank you for taking the time to express here your sentiment. Your loyalty honours us, it is the best reward for the efforts we do everyday to make your stay with us, pleasant and relaxing, thank you! I read your friendly and constructive remarks with a lot of attention. Be assured they had my highest consideration, this is the way we improve. I hope your next visit will answer most, if not all your expectations. This is your home, see you soon !
By Hugo
Couple
50-59 years
Reviewed: 7 years ago (15/01/2019)
Date of experience: 01/2019

Un lugar muy especial para disfrutar de la estancia, en una ciudad con su encanto particular.

Dear Hugo, what a pleasant comment, thank you! I’m very happy to read that you have enjoyed the charm and the authenticity of our beautiful region. It has been a pleasure to welcome you in this unique house conceived for pleasure and happiness. Nested in an oasis of greenery, at walking distance to the main touristic places, Les Jardins de la Médina will be honoured to see you again soon!
By Lucy
Group
20-29 years
Reviewed: 7 years ago (15/01/2019)
Date of experience: 01/2019

It was a fabulous, albeit too brief a stay. Staff were attentive and friendly. The hotel is perfectly located within the Medina but also hidden away from all the hustle and bustle when you want bit of peace after a busy day!

Thank you Lucy for taking the time to write to us. Your laudatory comment is a pleasure to read… I’m delighted you have enjoyed our little paradise in the heart of a luxurious oasis, at a walking distance of the tumultuous Médina. Our teams had great pleasure looking after your comfort and your well-being, your appreciation is their best reward. This is your home, your return will honour us. See you soon!
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