Public Reviews Score
92%

"Very satisfied"

Based on 3,629 reviews across 10 portals
:
By Yolanda
Couple
40-49 years
Reviewed: 8 years ago (07/12/2018)
Date of experience: 12/2018

Un lugar precioso. En general una experiencia muy positiva. La única pega un molesto ruido durante la noche de un motor.

I thank you Yolanda for taking the time to share your moment with us and for your lovely comment. I’m delighted you have enjoyed the authenticity and the uniqueness of this house and its beautiful gardens. I’m sorry however that your room wasn’t as peaceful as expected. I apologize if anything upset your sleep. Be assured your remark had my full consideration and everything will be done to find and eliminate this nuisance. Please give us a second chance, your return will honour us and I promise it to be perfect in every way. See you soon!
No Public Name
Friends
30-39 years
Reviewed: 8 years ago (06/12/2018)
Date of experience: 12/2018

Excellent séjour vraiment
L’hôtel vaut vraiment le coup

Je vous remercie Alice pour ce beau commentaire qui me touche beaucoup… Je suis ravi que cette superbe demeure dont nous sommes si fiers, ait été le cadre exotique et tranquille d’une belle expérience. Notre personnel a pris grand plaisir à veiller sur votre confort et votre bien-être, votre retour aux Jardins de la Médina sera leur meilleure récompense. A bientôt !
By fabrizio bertolotto
Couple
50-59 years
Reviewed: 8 years ago (04/12/2018)
Date of experience: 12/2018

posizione strategica hotel molto confortevole ristorante di eccellente qualità SPA fantastica

Dear Fabrizio, it will be our privilege to welcome you again, this will be our best reward. I’m so happy you were touched by the magic of this beautiful house. It has been a pleasure to look after you, your satisfaction touched me deeply. Thank you and see you soon!
By McMillan
Family
40-49 years
Reviewed: 8 years ago (02/12/2018)
Date of experience: 11/2018

Fabulous, thank you very much indeed

I thank you very much for your great compliment! I’m delighted you have enjoyed this authentic house and its exotic gardens. It has been an honour to look after your comfort and your well-being. Your satisfaction is our best reward, thank you. We hope to get the pleasure of welcoming you again soon, to enjoy more memorable moments in our Riad.
By Harold B Conant
Family
80+ years
Reviewed: 8 years ago (28/11/2018)
Date of experience: 11/2018

Very good. We enjoyed our stay

These few words are very pleasant to read, thank you! This unique house nested in the heart of an oasis of greenery has a soul and a story and we are proud to look after it, as much as we are honoured to look after its guests. Your appreciation is a great reward. You are here at home, we can’t wait for your return to share another moment of happiness!
By Leonard Miller
Family
60-69 years
Reviewed: 8 years ago (27/11/2018)
Date of experience: 11/2018

Terrific boutique Riad Hotel with many extraordinary nooks right in the Medina. Staff and Managment was exceptionally

Thank you Leonard, I’m very touched by your laudatory comment and your enthusiasm. I’m delighted to read that you have enjoyed the uniqueness and the authenticity of this beautiful house. Our teams had great pleasure looking after you. Your return to Les Jardins de la Médina would be our very best reward. See you soon!
By Olivier
Couple
60-69 years
Reviewed: 8 years ago (27/11/2018)
Date of experience: 11/2018

Accueil attentionné
Gentillesse du personnel
Dans un lieu plein de charme..jardins , patio et tout proche de l’animation de la médina

Donner du bonheur est notre métier et notre bonheur à nous, est de vous savoir satisfait… Merci Olivier pour cet élogieux commentaire qui me touche beaucoup. Je suis heureux que cette demeure vous ait offert un plaisant séjour dans le confort et l’authenticité à deux pas de la vieille ville. Vous êtes ici chez vous, votre retour sera notre meilleure récompense !
No Public Name
Couple
50-59 years
Reviewed: 8 years ago (27/11/2018)
Date of experience: 11/2018

buena , nos han atendido muy bien

What can I add to this comment? I’m so happy you have enjoyed the tranquillity, the authenticity, the modern comfort of this house and the teams who looked after you, thank you! Your relaxation and your well-being are our greatest rewards. We hope to get the pleasure of seeing you again soon!
No Public Name
Friends
60-69 years
Reviewed: 8 years ago (24/11/2018)
Date of experience: 11/2018

Very good restaurant - staff excellent - beautiful room

Thank you for taking the time to share your moment with us. These few words are so pleasant to read!
I’m delighted you have enjoyed this unique and authentic dwelling, its rooms individually crafted mixing tradition and modern comfort. Nested in an ocean of greenery, this house has a soul and a story and we are proud to look after it, as much as we are honoured to look after its guests. We can’t wait for your return, that will be our very best reward!
By Rumes
Friends
40-49 years
Reviewed: 8 years ago (24/11/2018)
Date of experience: 11/2018

The stay was pleasant, the location of the riad is accessible in the old Medina. We wish the weather would have cooperated to experience the pool side and the rooftop. The staff was quite attentive, and had recommendations for tours, guides and taxis. The breakfast experience could have been more authentic over the selection of continental breakfast geared towards European tourists. There was a very small selection of Moroccan delicacies.

Your laudatory comment is for our house, our staff and the daily work they do, the best compliment, thank you! If the weather has been a little capricious, which is so unusual in Marrakech, the heated pool at 26 degrees can be used almost every day of the year! If you want to experience the rooftop with its amazing views on the Atlas and the old city, we invite you to come for a next visit in spring or summer. Then, I can only thank you for your constructive and friendly remarks and be assured that I will take them into consideration. It’s that way that we improve. You are here at home, see you soon!
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