Public Reviews Score
93%

"Very satisfied"

Based on 3,637 reviews across 10 portals
:
No Public Name
Couple
50-59 years
Reviewed: 8 years ago (12/11/2018)
Date of experience: 11/2018

Sehr schöner Garten. Schöne Zimmer, wenn such kleiner als erwartet. Gutes Fitness und Wellness Angebot. Freundliches Personal.
Der einzige Schwachpunkt ist das Restaurant: Zu klein, Prozesse funktionieren nicht optimal, unaufmerksames Personal, Speisen und Auswahl entsprechen nicht 5 Stern Hotel, sowohl Abendessen als auch Frühstück.

I thank you for taking the time to share your sentiment on this page. I’m very happy you have enjoyed this beautiful dwelling, its garden and its spa on the terrace overlooking the Atlas and the Médina. Everyday we put our heart in our work to be worthy of this house and of its guests, thank you for your appreciation. I’m sorry however to read your disappointment for the restaurant. We don’t pretend to be perfect and it is difficult to please everyone, but one must agree, your unfavourable comments are pretty isolated among the numerous ones published about us. Be assured nevertheless that no effort will be spared to continue offering a quality of service and a selection of dishes we can be proud of…
By Stine
Alone
30-39 years
Reviewed: 8 years ago (12/11/2018)
Date of experience: 11/2018

Very Nice hotel, beautiful view of the Medina. A little expensive and the spa/massage was not good. But the hotel was Nice and the staff friendly

Thank you for taking the time to share your moment with us. I’m very pleased you have enjoyed this beautiful authentic house and its terrace overlooking the Atlas. Our teams had great pleasure looking after your comfort and your well-being and thank you for your appreciation. I’m sorry however to read your discontent. As you can see, your unfavourable comment is quite isolated among the numerous ones published here about our spa. Our staff is trained to provide professional care that is praised by a large majority of our customers. The satisfaction of our guests is a constant consideration, we hope you’ll give us another chance to dissipate this little disappointment. Thank you and see you soon!
By Mrs Jo Slade
Couple
40-49 years
Reviewed: 8 years ago (11/11/2018)
Date of experience: 11/2018

Fabulous! Staff were friendly, engaging and extremely helpful.

I thank you for your very kind words. I’m very happy to read that you have enjoyed the authenticity and the modern comfort of this dwelling. Our teams have been delighted to look after you and thank you for your compliments. Our best reward would be that you decide to come back soon!
By Zita und Hugo
Couple
70-79 years
Reviewed: 8 years ago (11/11/2018)
Date of experience: 11/2018

Das Hotel mit unscheinbarer Eingangstür ist sehr zentral in der Altstadt gelegen. Nach dem herzlichen Empfang wurden wir in den wunderschönen Garten begleitet. Die Aufmerksamkeit und das Nationalgetränk (Pfefferminztee) haben wir sehr genossen. Die ganze Anlage sowie die ausgezeichnete Küche verdient Ihren guten Namen und am Abend wird der Garten mit den vielen Kerzenlichtern zur Romantikinsel.

This is an amazing comment that went straight to my heart, thank you! We had great pleasure to be part of your memorable and peaceful experience. Your will to return is an honour and the best reward for the daily work we do. We hope to get the pleasure of seeing you again soon, to enjoy another moment of happiness in this beautiful house.
No Public Name
Friends
50-59 years
Reviewed: 8 years ago (09/11/2018)
Date of experience: 11/2018

We enjoyed our spray. Excellent food, nice athmosphere!

Thank you for the lovely words of a great compliment. I’m happy you have enjoyed Les Jardins de la Médina for its beautiful exotic oasis, the comfort of its rooms, its authentic Restaurant and the tranquillity within minutes of walk to the main touristic places. Your satisfaction is our greatest reward, thank you. We hope to seeing you again soon!
By Davide
Group
20-29 years
Reviewed: 8 years ago (09/11/2018)
Date of experience: 11/2018

Esperienza e soggiorno da rivivere

I thank you for this beautiful compliment which touched my heart! I’m very pleased you have enjoyed so much your time with us. Your desire to come back is our very best reward, thank you. We hope to get the pleasure of seeing you again soon, to share more memorable moments in this beautiful house.
By Morris
Couple
30-39 years
Reviewed: 8 years ago (09/11/2018)
Date of experience: 11/2018

Suggestivo, autentico. Migliorabile la Spa

I thank you Morris for taking the time to share your sentiment on this page. I’m delighted you have enjoyed the uniqueness and the authenticity of this house which seems conceived for pleasure and happiness. I’m sincerely sorry however, that our Spa didn’t fulfil all your expectations. Allow me to be a little surprised, as the large majority of the comments are very positive and complimentary, but your little remark has been heard and has had my full attention. Be assured that the satisfaction of our customers is a constant consideration. Your return will be our best reward. Thank you and see you soon!
By Cesena
Couple
40-49 years
Reviewed: 8 years ago (09/11/2018)
Date of experience: 11/2018

Ottimo posto, curato, e in ottima posizione

Un grand merci pour ce beau commentaire ! Je suis heureux que vous ayez passé un agréable séjour en notre compagnie. Chaque jour nous accomplissons notre tâche avec cœur, vos compliments nous touchent donc beaucoup. Cette superbe demeure protégée du brouhaha de la Médina par une oasis de verdure, est en effet située à quelques minutes de marche des centres touristiques de la vieille ville. Exotique et tranquille, ce havre de paix offre authenticité et confort moderne, merci d’y avoir été sensible. Nous avons été très heureux de vous accueillir et nous espérons vous revoir bientôt !
By Rosemary charles
Friends
50-59 years
Reviewed: 8 years ago (08/11/2018)
Date of experience: 11/2018

Relaxing and tranquil

I thank you Rosemary for this very pleasant comment and for sharing your sentiment here. I’m delighted you have enjoyed this beautiful dwelling, the authentic and comfortable rooms and the shelter of its exotic garden. Your satisfaction is our best reward. It will be with great pleasure that we will welcome you again. Thank you and see you soon!
By Anneliese Huser Mugglin
Family
60-69 years
Reviewed: 8 years ago (07/11/2018)
Date of experience: 11/2018

das Riad hat alle meine Vorstellungen übertroffen. Es ist eine Oase wenn man von der Stadt zurückkehrt. Wir hatten auch ein sehr schönes Zimmer. Auch die Mitarbeiter an der Reception waren sehr hilfsbereit. Nicht vergessen möchte ich auch ein grosses Dankeschön an die Köchin. Sie hat wunderbare marokkanische Speisen serviert und es schmeckte vorzüglich. Wusste auch nicht, dass Marroko so wunderbare Weine hat. Ob Rotwein oder Weisswein, ausgezeichnetes Bouquet. Wir kommen auf alle Fälle wieder wenn Marrakech auf dem Reiseprogramm steht.

Thank you for taking the time to share your experience here. Your laudatory comment has touched us very much. The satisfaction of our guests is a constant and very high consideration, your appreciation is our best reward. I’m delighted you have enjoyed this beautiful dwelling, the authentic and comfortable rooms and its exotic garden. I will certainly pass your compliments onto our Chef Sanaa. Her innovative and popular cuisine, blending Moroccan and Mediterranean flavours, is always prepared with fresh produce of the region. I’m also very pleased that you have appreciated our choice of local wines that are worth being known. It is with great pleasure that we will welcome you again. Thank you and see you soon!
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