Public Reviews Score
92%

"Very satisfied"

Based on 3,802 reviews across 10 portals
:
By Bouchoucha
Leisure travelers
40-49 years
Reviewed: 8 years ago (26/07/2018)
Date of experience: 07/2018

Très très bon séjour

Je vous remercie cher Hervé pour ces quelques mots qui nous vont droit au cœur. Votre satisfaction nous récompense des efforts que nous faisons chaque jour pour être dignes de cette belle demeure et de ses visiteurs. Nous avons eu grand plaisir à veiller sur votre confort and votre bien-être, votre retour nous honorera. A bientôt !
By GALZY
Leisure travelers
50-59 years
Reviewed: 8 years ago (25/07/2018)
Date of experience: 07/2018

Parfait. Pour les excursions peut être un chauffeur/guide plus qu’un simple chauffeur

Je vous remercie Stéphane pour votre appréciation qui nous touche beaucoup ! Je suis heureux que vous ayez apprécié cette demeure qui semble avoir été conçue pour le plaisir et le bonheur. Nous avons eu grand plaisir à veiller sur votre confort et votre bien-être. Merci également pour votre petite remarque qui a été bien entendue. Soyez assuré qu’elle a reçu toute mon attention, c’est ainsi que nous nous améliorons. Votre retour aux Jardins de la Médina sera notre plus belle récompense. A bientôt !
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (24/07/2018)
Date of experience: 07/2018

We had a pleasant stay.

By Sheena Hildebrand
Leisure travelers
50-59 years
Reviewed: 8 years ago (22/07/2018)
Date of experience: 07/2018

Excellent helpful staff that made stay very enjoyable and wonderful. Food was delicious, freshly made and looked amazing. The environment and rooms were luxurious and I felt extremely pampered. Overall an amazing experience with wonderful people. Will definitely be recommending to my family and friends. Thank you so much, with much gratitude.

The gratitude is ours for such a beautiful comment that touched us deeply, thank you! I’m delighted we have been part of a memorable experience you wanted to share on this page. Everyday we put our heart into the work we do, to be worthy of this superb house and its guests. It has been an honour and a pleasure to look after you, your satisfaction and your recommendation are our greatest reward. We hope to seeing you again soon, to offer you another moment of happiness in our “little paradise”.
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (20/07/2018)
Date of experience: 07/2018

All the staff has been very kind and helpful, always trying to satisfy any request I would have. The hotel itself is a real peace of heaven and quietness at the edge of the noisy and busy medina, somewhere to relax in peace and comfort.

I want to thank you for taking the time to share this beautiful moment, with us and those who will read this page. Your satisfaction rewards the efforts we’re making daily to provide you with comfort and happiness, thank you! It has been an honour and a pleasure to look after you. This is your home, come back soon!
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (16/07/2018)
Date of experience: 07/2018

Very pleasant and relaxing stay and it could easily rival a 5 star hotel, but it was a shame that little things were overlooked - for example, , the drinking water bottle in the room was not refilled after the second day - so we had to buy our own. The teas and coffees in the room were not topped up until we asked for more coffee and the offer of scented pillows didn't materialise.
However, fantastic idea for re-usable glass shower gel, shampoo and lotion containers in the bathroom. Odd that there was no hair conditioner though.
Food fantastic.
Have already recommended.

Dear friends, your laudatory words have touched me deeply and I thank you for them. I’m delighted you have enjoyed the exotic setting of our beautiful house conceived for pleasure, relaxation and happiness, only minutes away from the bustling Médina. Thank you also for choosing to take your meals in our Restaurant. Your appreciation of our traditional cuisine blending Moroccan and Mediterranean flavours, is very pleasant to read. I’m nevertheless very sorry to hear that we failed to fulfill some of your expectations. Our entire staff is trained to provide the best professional services and the oversights you mentioned are very unusual. I would like to express my sincere apologies and to invite you, on your next visit, to express your sentiments and wishes. We’ll do our very best to answer them. Your recommendation is an honour and our greatest reward, thank you!
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (15/07/2018)
Date of experience: 07/2018

Super agréable top merci

Je vous remercie beaucoup pour ce commentaire élogieux. Je suis heureux que vous ayez apprécié le cadre authentique et tranquille de notre riad, à quelques minutes de la tumultueuse Médina. Notre personnel a pris grand plaisir à veiller sur votre confort et votre bien-être. Votre satisfaction nous honore, votre retour sera notre plus belle récompense. Merci et à bientôt !
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (15/07/2018)
Date of experience: 07/2018

Excellent! We were so pleased with our stay. The palace is beautiful, food amazing and staff very attentive!

Dear friends, this comment rewards the work we do everyday in this beautiful house and I thank you for it, sincerely. I’m delighted to read that you have enjoyed your moment with us, as much as we have taken great pleasure to look after you. This dwelling has been conceived for pleasure, relaxation and well-being, thank you for being sensitive to it! Your satisfaction honours us. We hope to get the pleasure of seeing you again soon to enjoy another moment of happiness. This is your home!
By PERE-LAGARESTE
Leisure travelers
40-49 years
Reviewed: 8 years ago (14/07/2018)
Date of experience: 07/2018

Séjour parfait, personnel très prévenant !

Ces quelques mots nous flattent et nous honorent, merci ! Je suis ravi que vous ayez passé un bon séjour aux Jardins de la Médina, loin du brouhaha de la vieille ville. Notre personnel est très attentif à vos désirs et a pris grand plaisir à les satisfaire. Vous recevoir à nouveau sera notre plus belle récompense. Merci et à bientôt !
No Public Name
Leisure travelers
<20 years
Reviewed: 8 years ago (13/07/2018)
Date of experience: 07/2018

Fantastique est très joli!

Merci Amélie pour cet élogieux commentaire qui nous ravit et nous honore. Votre appréciation de cette très belle demeure qui vous a accueilli, ses jardins, ses terrasses dominant la Médina, nous touche beaucoup. Nous avons pris grand plaisir à veiller sur votre confort et votre bien-être. Vous êtes ici chez vous. A bientôt !
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