Public Reviews Score
93%

"Very satisfied"

Based on 3,637 reviews across 10 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (03/06/2018)
Date of experience: 06/2018

it was excellent overall , however when i asked for tonic water at the bar not once but twice on consecutive days , i would have been more impressed if was supplied when asked. Only a minor issue but needs to be addressed for customer service .. management should be informed , but once again great overall..

I thank you for taking the time to inform me of a matter which, I assure you, will have all my attention. Our entire personnel has been trained to assist you and answer all your daily needs. I understand this little upset and I thank you for re affirming otherwise, your great appreciation for a plaisant stay in our beautiful house. I will make sure that your next visit will be happy and beyond reproach. See you soon !
By Ralph Reilly
Leisure travelers
60-69 years
Reviewed: 8 years ago (31/05/2018)
Date of experience: 05/2018

Excellent, except for nasty reception desk lady.

Thank you Ralph for expressing your enjoyment of our beautiful riad nested in an oasis of greenery, its swimming pool, the new spa on the terrace overlooking the old city… This house has been conceived for pleasure and wellbeing. Everyday we put our heart into preserving its authenticity and its timeless character. Your remark however has sadden me. Looking after our customers is our pride and our pleasure and your satisfaction is most important. Be assured dear Ralph, that your next visit to les Jardins de la Médina wil be beyond reproach !
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Lovely lovely place to stay in Rabat. I would highly recommend this wonderful establishment!

Thank you kindly for your warm recommendation. I hope to have the occasion to receive you again, anytime soon. Our house has been conceived for wellbeing and relaxation, your appreciation has touched us deeply. It will be our pleasure to share another moment of happiness with you.
By Masnou
Leisure travelers
70-79 years
Reviewed: 8 years ago (30/05/2018)
Date of experience: 05/2018

Accueil particulièrement agréable avec eau, accueil, fleurs, pot etc.

Cher Masnou, ces quelques mots nous touchent énormément et nous vous en remercions. Faire de votre séjour un agréable moment est notre plus grand plaisir. Cette maison, cachée au cœur de nos merveilleux jardins, a été conçue pour apporter bonheur et bien-être, votre appréciation est notre plus belle récompense. Vous êtes ici chez vous, à bientôt !
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/05/2018)
Date of experience: 05/2018

Le Jardin della Medina è un posto fantastico !!

This is a fantastic comment, thank you ! Your appreciation touched us greatly, thank you for sharing it. We hope to get the pleasure of seeing you again soon, that will be our best recompense.
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (28/05/2018)
Date of experience: 05/2018

Bellissimo ! Accoglienza stupenda! Lo consiglio vivamente !!!!

Thank you Roberta, your recommendation is wonderful to read ! It has been our pleasure to look after you and to make of this moment a memorable experience. I’m very pleased that you have enjoyed your stay in our peaceful oasis, minutes away from the bustling Médina. Your return to our beautiful riad will be our best reward. See you soon !
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (24/05/2018)
Date of experience: 05/2018

Excellente , bien reçu

Chère Hélène, cette courte et élogieuse observation me va droit au cœur et je vous en remercie beaucoup ! Je suis heureux que vous ayez apprécié votre séjour dans notre maison. Le cadre authentique et le confort de notre riad ont été conçus pour apporter du plaisir et du bonheur, merci d’y avoir été sensible. Notre personnel a pris grand plaisir à vous servir, votre retour prochain sera notre meilleure récompense.
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (23/05/2018)
Date of experience: 05/2018

nettes Hotel in einer schöneren Gegend der Medina

I have nothing to add to this elogious comment, but a sincere thank you ! I’m delighted that you have enjoyed our beautiful oasis, the authenticity and the comfort of our riad. I hope to have the opportunity to receive you again anytime soon !
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (23/05/2018)
Date of experience: 05/2018

Séjour agréable. Jardin reposant. Personnel qualifié et courtois.... Direction à l'écoute des clients. Bravo!!!

Cher Stéphane, je vous remercie pour cet élogieux commentaire qui me va droit au cœur. Je suis ravi que vous nous ayez quitté sur une note si positive et enthousiaste ! Votre retour dans notre maison sera notre meilleure récompense. Merci et à bientôt !
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (23/05/2018)
Date of experience: 05/2018

Non soddisfacente e il giardino pieno di “guano” non ha migliorato la situazione

Dear friends, thank you for taking the time to share your sentiment on this page. I’m sorry to see that we didn’t fulfill your expectations. Please allow me however, to show some surprise at the lecture of your defavorable comment. I had the pleasure to talk to you during your stay in our house and you only expressed at the time a positive feedback (not even mentioning our birds’ behaviour !). Our house has been conceived to bring pleasure and happiness, I want to hope that we’ll have the pleasure to look after you again. Thank you and see you soon !
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