Public Reviews Score
92%

"Very satisfied"

Based on 3,802 reviews across 10 portals
:
By Iva Schwarzova
Leisure travelers
50-59 years
Reviewed: 8 years ago (22/04/2018)
Date of experience: 04/2018

The garden with green trees and the orange blossoms and the birds makes it a peaceful oasis. Staff friendliness is outstanding.
Our 2 rooms were not greatly located and the internet in our second room was very poor.

The garden with green trees and the orange blossoms and the birds makes it a peaceful oasis. Staff friendliness is outstanding. Our 2 rooms were not greatly located and the internet in our second room was very poor.
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (16/04/2018)
Date of experience: 04/2018

Agréable séjour dans cet hôtel

Merci Amandine pour avoir partagé ce moment avec nous. Votre plaisir est notre plus grande récompense. A très bientôt !
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (14/04/2018)
Date of experience: 04/2018

The food was fine but the service was very slow (2hours for 2 courses) meaning that my wife had to leave with her meal unfinished to get out little girl to bed. There was also unpleasant and unnecessary music which lowered the tone.

Thank you Philip for taking the time to write about your stay in our house. I’m sorry that despite our best efforts, the time to serve your meals was indeed exceptionally long, and I regret it. You also mention the musical background of the Restaurant : mostly liked by our visitors, you may agree that it is difficult for us to please everyone. I heard your comments dear Philip, they will have my full attention for sure.
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (11/04/2018)
Date of experience: 04/2018

Excellent nous avons spendus un tres bien sejour

Que dire de plus, si ce n’est un grand merci pour ce commentaire élogieux. Ce fut un réel plaisir de partager ce moment avec vous. Je suis heureux que vous ayez trouvé dans notre maison, le cadre authentique, nos merveilleux jardins exotiques et le confort que vous souhaitiez. Merci et à très bientôt !
By Van Brabant
Leisure travelers
50-59 years
Reviewed: 8 years ago (11/04/2018)
Date of experience: 04/2018

Très belle découverte

Merci beaucoup, ces quelques mots me touchent énormément. Je suis très heureux que notre maison vous ait offert un plaisant séjour dans le confort et l’authenticité. Nous espérons vous revoir très bientôt pour vous faire partager d’autres moments de plaisir et de bonheur dans notre belle oasis au cœur de notre vieille ville. Merci et à bientôt !
By Degen
Leisure travelers
20-29 years
Reviewed: 8 years ago (10/04/2018)
Date of experience: 04/2018

Bon séjour dans un riad bien situé dans un environnement authentique.

Mes remerciements les plus sincères pour ce beau commentaire. Je suis heureux que vous ayez apprécié la balance entre l’authenticité et le confort moderne de notre maison. Située au cœur de la vieille cité, notre oasis de verdure et de tranquillité offre un cadre exceptionnel dans lequel nous serons ravis de vous recevoir à nouveau. Merci Arnaud et à bientôt !
No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (30/03/2018)
Date of experience: 03/2018

Très beau lieu et bonne expérience au globale, avec cependant des efforts à faire sur les services et les prestations à faire

Je vous remercie pour cette élogieuse appréciation et pour la petite remarque à laquelle, soyez-en sûre, j’apporte la plus grande attention. A bientôt !
By Sandra
Leisure travelers
50-59 years
Reviewed: 8 years ago (29/03/2018)
Date of experience: 03/2018

The hotel was lovely - beautiful gardens, large swimming pool, lots of attractive terraces to relax on. We enjoyed the cocktail party by the pool. And we very much enjoyed our room; it was very attractive. We had breakfast every day and dinner 2 nights at the restaurant and we were very pleased with all of our meals. Wonderful place overall!

I thank you Sandra for the glowing comments towards our house and its beautiful settings. I’m pleased to read that you were delighted by our secluded gardens, the comfort of your room and our Restaurant where you’ve enjoyed our traditional cuisine with a twist. I hope to see you again soon, that will be our best reward.
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (28/03/2018)
Date of experience: 03/2018

This was our second visit, which was as wonderful as the first! We hope to return again next year!

A special thank you for giving us the pleasure to look after you once again. Your compliment touched us greatly, it is our best reward, thank you!
By Geoff Waterhouse
Leisure travelers
60-69 years
Reviewed: 8 years ago (23/03/2018)
Date of experience: 03/2018

Enjoyed it very much and would stay again if in Marrakech

I thank you Geoff for the great comment. We hope to get the pleasure of seeing you soon.
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