Public Reviews Score
92%

"Very satisfied"

Based on 3,436 reviews across 11 portals
:
By Kasia
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

it wasn't 5 star experience and we wouldn't go back.

The hotel probably is a welcome oasis for people who have travelled around Marocco and they want to rest and relax for 1/2 days. They can appreciate the gardens/pool and don't mind other things that much. We stayed for 5 days, coming from UK. It just wasn't up to standard.

I am really sorry to read your comments. I am sad that your stay did not meet your expectations. It is extremely rare that we have such hard comments. Our reviews on Tripadvisor or Booking are generally very positive. But I take note of all the negative points you have raised and I undertake to study them one by one to improve what needs to be. Thank you
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

Very lovely beautiful quiet hotel in heart of true marrakech

Thank you for this comment and this maximum evaluation. See you soon !
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 04/2017

W loved the hotel-a garden oasis in the middle of the walled city . We would definitely recommend to others . breakfast was good. room was beautiful-light and airy and pool was nice. Service was very professional

Thank you for this comment and this very positive evaluation. I heard your remark about the hamman and I will correct that. Thank you !!
By Viviana
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Bon. Par contre la suite sultan dans laquelle nous avons séjourné se trouvait sur la cuisine et avoir les odeurs toutes les matins de là cuisine etais très desagradable. Excellent le personnel du restaurant , moins acuillent celui de la réception

Merci d'avoir pris le temps de nous faire part de votre appréciation. J'ai bien pris note de vos remarques et je vais travailler à améliorer ce qui doit l’être. A bientôt !
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

it was cool and relaxing

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Really enjoyable, beautiful retreat.

By Joan Peypoch
Business
50-59 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Una buena experiencia. La ubicación no es la ideal.

By vossaert pierre
Leisure travelers
70-79 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

un séjour inoubliable ,tout était parfait .merci.

Pierre,
Merci de ce commentaire très élogieux et de cette évaluation maximale. Je suis très heureux de lire votre enthousiasme et j'espère vous revoir bientôt !
By DE BAZELAIRE
Leisure travelers
40-49 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 04/2017

HOTEL TRES AGREABLE - LA TERRASSE ENSOLEILLE AU DESSUS DE LA CHAMBRE EST UN VRAI PLUS

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (03/05/2017)
Date of experience: 04/2017

Tres bonne adresse dans la medina

Merci beaucoup de ce commentaire élogieux et de votre évaluation !
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