Public Reviews Score
93%

"Very satisfied"

Based on 3,640 reviews across 10 portals
:
By Jan Cox
Leisure travelers
50-59 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

We had a truly amazing stay here, very relaxing, it is a beautiful little idyl, the staff are very polite and professional, the location is perfect. We had a very memorable 4 days in Marrakesh. We would return to this riad for sure xx

Thank you for your compliments and your willingness to come again. It is for us the most beautiful rewards. See you soon!
By PELLETIER
Leisure travelers
60-69 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

excellent séjour , nous reviendrons si de nouvelles promotions , petits déjeuners un peu décevant .

Je suis ravi que vous ayez passé un bon séjour en notre compagnie ! Des promotions sont régulièrement organisées sur le prix des séjours. Je vous recommande de suivre notre page Facebook ou de jeter un œil régulier sur notre site internet pour en être informé. Nous nous réjouissons de vous revoir bientôt !
By Kasia
Leisure travelers
30-39 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

it wasn't 5 star experience and we wouldn't go back.

The hotel probably is a welcome oasis for people who have travelled around Marocco and they want to rest and relax for 1/2 days. They can appreciate the gardens/pool and don't mind other things that much. We stayed for 5 days, coming from UK. It just wasn't up to standard.

I am really sorry to read your comments. I am sad that your stay did not meet your expectations. It is extremely rare that we have such hard comments. Our reviews on Tripadvisor or Booking are generally very positive. But I take note of all the negative points you have raised and I undertake to study them one by one to improve what needs to be. Thank you
No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 05/2017

Very lovely beautiful quiet hotel in heart of true marrakech

Thank you for this comment and this maximum evaluation. See you soon !
No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (18/05/2017)
Date of experience: 04/2017

W loved the hotel-a garden oasis in the middle of the walled city . We would definitely recommend to others . breakfast was good. room was beautiful-light and airy and pool was nice. Service was very professional

Thank you for this comment and this very positive evaluation. I heard your remark about the hamman and I will correct that. Thank you !!
By Viviana
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Bon. Par contre la suite sultan dans laquelle nous avons séjourné se trouvait sur la cuisine et avoir les odeurs toutes les matins de là cuisine etais très desagradable. Excellent le personnel du restaurant , moins acuillent celui de la réception

Merci d'avoir pris le temps de nous faire part de votre appréciation. J'ai bien pris note de vos remarques et je vais travailler à améliorer ce qui doit l’être. A bientôt !
No Public Name
Leisure travelers
30-39 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

it was cool and relaxing

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Really enjoyable, beautiful retreat.

By Joan Peypoch
Business
50-59 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

Una buena experiencia. La ubicación no es la ideal.

By vossaert pierre
Leisure travelers
70-79 years
Reviewed: 9 years ago (17/05/2017)
Date of experience: 05/2017

un séjour inoubliable ,tout était parfait .merci.

Pierre,
Merci de ce commentaire très élogieux et de cette évaluation maximale. Je suis très heureux de lire votre enthousiasme et j'espère vous revoir bientôt !
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