Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,387 reviews across 12 portals
:
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (10/11/2023)
Date of experience: 11/2023

Large room, helpful friendly staff, perfect location

Dear guest,

thanks for your visit and your great review. Glad you liked your stay at our hotel a lot. We are very glad you enjoyed your room, the helpful and friendly staff and the central location of our hotel. we hope you will stay with us again.

Best regards
Paula
No Public Name
Business
40-49 years
Reviewed: 2 years ago (09/11/2023)
Date of experience: 11/2023

Schönes freundliches Hotel

Lieber Mario,

wir freuen uns über Ihr positives Feedback. Klasse, dass Sie sich nach Empfehlung Ihrer Firma für unser Haus entschieden haben und unser Hotel als freundlich und schön wahrgenommen haben. Wir sind gerne wieder einmal für Sie da.

Beste Grüße
Ihre Paula
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (07/11/2023)
Date of experience: 09/2023

Overall, it was a great experience. The staff was friendly, the room was nice and the breakfast was outstanding. The location was a big advantage, as it was near the public transportation and the Oktoberfest events. We were especially happy that pets were not allowed, as it is difficult to find a hotel in Munich that is not pet friendly. One member of our party has asthma and we prefer to stay where there are no pets.

Dear guests,

thank you for your visit and your review. We are happy to read your positive feedback about your recent stay. Glad your experience with us was a great one. The central location and closeness to the city center or, as you mentioned the Oktoberfest, is a big plus, that's true. The Oktoberfest is a huge event and it's just normal that prices for hotels increase in and around Munich. We are glad to receive your understanding for this pricing. We will be happy to host and welcome you again someday in the future.

Best regards
Paula
By Alison And Steven Thompson
Couple
50-59 years
Reviewed: 2 years ago (07/11/2023)
Date of experience: 11/2023

Our experience of this Hotel was wonderful. After a busy day exploring we looked forward to returning to the Hotel. Would and have recommended it to our family and friends.

Dear Family Thompson,

thank you so much for your review. It makes us very happy to read you enjoyed your stay at our hotel a lot. It' such a pleasure to read your stay at our hotel was a wonderful one and you appreciated the familiar and welcoming atmoshpere at Metropol. Our two hotels are family runned and there is nothing more important for us as making our guests feel like home. So glad we could make you feel so comfortable. Reading that you recommended our hotel to family and friends is awesome. Thank you so much. We hope you will be our guets again too.

Best regards
Paula
By Nicole
Couple
40-49 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 11/2023

Wunderbares Hotel, mit supernettem Personal und einem bemerkenswerten Frühstück

Liebe Nicole,

besten Dank für Ihre Bewertung. Wir freuen uns, dass Sie unser Haus so toll bewertet haben und eine gute Zeit bei uns hatten. Klasse, dass unser Frühstück überzeugen konnte, genau so wie Sie sich dies vorgestellt haben. Wir sind gerne wieder einmal für Sie da.

Beste Grüße
Ihre Paula
By Alex
Couple
70-79 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 09/2023

More or less what we expected during Octoberfest. For north americans, the price was extremely expensive for services rendered.

Dear guest,
thank you very much for sharing your impressions with us. feedback from our guests is particularly important to us, as this is the only way we can continue to improve.
First of all, we would like to thank you for your praise of our service and the friendliness of our staff. We are also proud of our long-standing employees, who give their all for our guests every day.
We regret that we could not fulfill your price expectations. you have booked the business room via our homepage, which is the second highest category in the house. Therefore, the price is correspondingly high, as the room is facing the quiet inner courtyard and has a balcony. The location of our hotel is also ideal for all Oktoberfest visitors. You can reach the Oktoberfest in just 5 minutes on foot.
We also provide information about room cleaning on our homepage and in the pre-arrival email, so that this was already visible before the booking was completed.
You as a guest ultimately decide which hotel you book and at what price, which is why we unfortunately cannot understand why the price was too high for you afterwards.2
Nevertheless, we would be delighted to welcome you again at the next Oktoberfest or at another time to convince you of our full service.
Kind regards
Paula
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 09/2023

Fantastic

Dear guests,

it's so lovely to receive such a great review like yours. We are very happy you enjoyed your stay a lot. Great everything was fantastic for you. We feel very lucky to receive such a nice feedback on our work. Your feedback is pushing us! Thank you so much. Looking forward to host you again.

Best regards
Paula
No Public Name
Business
40-49 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 11/2023

Seht gut

Lieber Gast,

es hat viel Freude gemacht, Sie bei uns willkommen zu heißen. Schön, dass es Ihnen so gut bei uns im Metropol gefallen hat. Wir bieten unsren Gästen kostenloses Wasser sowie Heißgetränke in der Lobby an. Hier können Sie sich rund um die Uhr bedienen. Leider können wir diesen Service nicht zusätzlich noch in jedem Zimmer bereitstellen. Wir würden uns sehr über einen baldigen erneuten Besuch von Ihnen freuen.

Beste Grüße
Ihre Paula
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 10/2023

Wir fühlen uns immer! Sehr willkommen und sind rundum zufrieden

Liebe Familie Aulbach,

schön, dass Sie uns wieder einmal besucht haben. Es war auch uns wie immer eine Freude Sie bei uns willkommen zu heißen. Dass Sie uns schon seit so vielen Jahren immer wieder besuchen und uns die Treue halten, macht uns sehr glücklich und stolz. Vielen herzlichen Dank dafür. Wir freuen uns auf viele weitere Besuche von Ihnen und danken Ihnen auch für jede einzelne Weiterempfehlung.

Beste Grüße
Ihre Paula
No Public Name
Family
50-59 years
Reviewed: 2 years ago (05/11/2023)
Date of experience: 10/2023

Wonderful stay, thank you

Dear guest,

thanks for your visit and your review. It's so great to read you enjoyed staying with us a lot. Great your stay was a wonderful one. We hope you will visit us again soon in the future.

Best regards
Paula
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