Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,907 reviews across 12 portals
:
No Public Name
Business
60-69 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Schönes, ruhiges, familiär geführtes Haus.

Lieber Uwe,

es hat uns viel Freude bereitet, Sie wieder in unserem Hause willkommen zu heißen. Schön, dass Sie gerne unsere Gäste sind und wir mit unserem Service und Angebot immer wieder überzeugen. Klasse, dass der Komfort unserer Zimmer sowie die Sauberkeit im Haus überzeugt haben. Wir sind immer wieder gerne Ihre Gastgeber in München.

Beste Grüße
Ihre Paula
By Silke S.
Business
50-59 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Tolles Frühstück, sehr großes Angebot inkl. Pancakes und frischen Obst- und Gemüsesäften, verschiedene Müslisorten, Nüsse, Joghurts - einfach super!

Liebe Silke,

schön, dass Sie unser Gast waren und sich bei uns wohl gefühlt haben. Es freut uns sehr, dass Sie eine angenehme Zeit hatten und so wie wir Ihrer Bewertung entnehmen können, unser Frühstücksbuffet ganz besonders genossen haben. Klasse, das freut uns. Wir sind gerne auch in der Zukunft Ihre Gastgeber in München.

Beste Grüße
Ihre Paula
By Alexandra Tyler
Family
40-49 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

Ausgezeichnet! This was a special trip for my family (I was joined by my son, my father and my brother... my beloved German mother sadly passed away a few years ago but we kept remarking how she would have loved the hotel!). The stylish little lobby was wonderful (we really appreciated the thoughtful espresso machine! So helpful with the jetlag). The location was very convenient too. We would absolutely stay there again!

Dear Alexandra,

wow, such an awesome review, which you sent us! Thank you so much for sharing your positive experiences with us and other guests. It makes us more than happy we were able to make your stay such an enjoyable and comfortable one. Such a nice connection with your beloved mother and german relatives. Plaese not, we could have fixed the fan in your father's room. We just need to get informed about such a problem and then are always happy to immediately help. As it was such a pleasure to host your family, we are already looking forward to host you again very soon.

Best regards
Paula
By roberta
Business
60-69 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

nice hotel, very helpfull staff, great breafast.

Dear Roberta,

hosting you was a pleasure and we are so happy to read you liked your stay a lot. Glad, everything was very convenient for you. Hopefully you will choose to stay with us again.

Best regards
Paula
By Kamal
Business
30-39 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

It was very good experience.

Dear Kamal,

thank you so much for your visit and your review. So gald your experiences with us were very good. Should you be back in Munich, we would feel lucky to host you again.

Best regards
Paula
No Public Name
Business
50-59 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

Alles in Ordnung.

Lieber Nikolaus,

wir bedanken uns für Ihre positive Bewertung. Schön, dass alles zu Ihrer Zufriedenheit war und Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen, wenn Sie uns auch in der Zukunft als Ihr bevorzugtes Hotel in München wählen würden.

Beste Grüße
Ihre Paula
By Amanda
Couple
30-39 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

fantastic!

Dear Amanda,

thanks for your 5* review. It's so great to read that everyhting was fantastic while staying with us. Glad you liked your stay at our Hotel so much. Looking forward to host you again.

Best regards
Paula
By Felix
Business
40-49 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

Gutes Hotel. Preis/Leistung sehr gut. Freundliches Personal. relativ Modern und gemütlich.

Lieber Felix,

danke für das positive Feedback zu Ihrem Aufenthalt bei uns im Metropol. Schön, dass es Ihnen gut bei uns gefallen hat und Sie die Freundlichkeit unserer Mitarbeiter sehr geschätzt haben. Es war uns eine Freude, Sie bei uns willkommen zu heißen und Ihnen einen angenehmen, gemütlichen Aufenthalt zu ermöglichen. Gerne sind wir auch in der Zukunft erneut Ihre herzlichen Gastgeber in München.

Beste Grüße
Ihre Paula
No Public Name
Business
20-29 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

In general it was nice

Dear Guest,
Thank you for your review of your stay.
We were pleased to read that you were generally very satisfied and that you enjoyed your stay at the fair. We are happy to pass on your feedback on our service and friendliness to all our employees.
Unfortunately, we cannot understand your assessment regarding the cleanliness. As a family business, we attach great importance to hygiene and cleanliness and have the highest standards for our housekeeping team. As can be seen from other reviews, this is our top priority. We would therefore like to ask you to let us know what did not meet your expectations in this regard so that we can look into it. We also can't understand your feedback about value for money. The price was a special trade fair price for your group, which only received this special price because they have been coming to us for a very long time. Normally, the prices at trade fairs are even more expensive.
We would be pleased if you would give us a short feedback and look forward to your next visit.
Kind regards
Paula
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

Wonderful! Will actually be back next week for another stay.

Dear Wernke,

thank you so much for your positive Feedback. We are more than happy to read you enjoyed your stay a lot and will be back this week. So nice! We already promise you today that also your next visit at our hotel will be at least as enjoyable as your recent one.

Best regards
Paula
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