Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,381 reviews across 12 portals
:
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Ein wunderbares Hotel, sehr gemütlich, sauber und ruhig.

By David Janett
Couple
60-69 years
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Very good one of the better places we have stayed in our 3 months travelling around Europe. Thank you

By Hatem
Couple
70-79 years
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Gute Lage, Freundlich, Hilfsbereit. Zimmer Grösse und Grundriss mit viele Steckdosen, super Bluetooth Lautsprecher und Grösse d’ bildschrime

No Public Name
Friends
50-59 years
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Ok/average

Dear Guest,
thank you very much for your review.
We are pleased that you share your impressions and memories with us.
It is a pity that our check-in staff could not convince you. We will follow up on your comment and accordingly consult here again and retrain. Our colleague is new at the reception and probably seemed unsure. However, we are all the more pleased to read that the rest of our team was able to convince you.
We were also happy to read your comments on what we could do better. Regarding the carpet in the corridors, we will check what we can do here. Of course, it would be much louder in the corridors and therefore also in the rooms if the corridors were also equipped with parquet. You always have to take this into account. According to our system, check-in was completed at 12:36 pm. The regular check-in time is 3 pm. We do not guarantee early arrivals. These are always subject to availability. The online check in only transmits the dates and does not guarantee an early check in. This is not stated anywhere. Of course, we always do our best to have the rooms ready as early as possible. According to our system, this also worked.
We would be happy to convince you of our full service again at another time.
Kind regards
Paula
By Steve
Couple
50-59 years
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

A perfect stay. Just what we wanted. Clean too
Comfortable beds
Hot shower.
Wifi was slow. If this could be improved that would help

By Irene Psaropoulou
Friends
60-69 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

we had a very pleasant stay

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Only issue was not feeling safe outside Hotel general area. Walk for 10 minutes and area was much better and felt more comfortable

Dear Guest,
Thank you for taking the time to share your memories and impressions with us.
We are very pleased to read that we could convince you of our service and the cleanliness of our house and we are happy to pass on your praise here.
We are very sorry that you did not like the area very much. We are located very centrally and directly at the main train station but still in a quiet side street far away from the hustle and bustle. as in any big city, around the main train station is the busiest and it is urban and multicultural. Munich is also one of the safest cities in the world, so you don't have to worry about anything happening.
Nevertheless, we would be pleased to be allowed to welcome you already soon again with us.
Kind regards
Paula
No Public Name
Couple
20-29 years
Reviewed: 2 years ago (20/08/2023)
Date of experience: 08/2023

Freundliche Mitarbeiter machen den charm des hotels aus, der Ausblick in den Innenhof ist schade aber nicht zu vermeiden, super Frühstück

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (19/08/2023)
Date of experience: 08/2023

Sehr gut

Lieber Gast,
vielen herzlichen Dank für Ihre großartige Bewertung.
Wir freuen uns sehr zu lesen, dass Sie einen schönen und erholsamen Aufenthalt bei uns hatten. Selbstverständlich geben wir Ihr Lob an alle Abteilungen weiter.
Auch freuen wir uns sehr, dass Sie der Empfehlung gefolgt sind und wir Sie überzeugen konnten.
Auf ein baldiges Wiedersehen in München
Herzliche Grüße
Ihre Paula
By K. GÖBEL
Family
40-49 years
Reviewed: 2 years ago (19/08/2023)
Date of experience: 08/2023

Ein sehr guter Eindruck und eine tolle Lage zum Hauptbahnhof, sodass beim nächsten Münchenbesuch ganz sicher wieder dort gebucht wird.

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