Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,916 reviews across 12 portals
:
By Megan
Couple
30-39 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

Overall good experience. The loud construction outside our window when we arrived after a long journey made it a bit difficult to relax, but room was very spacious and comfortable. Staff was nice, enjoyed the ability to check out online.

No Public Name
Couple
40-49 years
Reviewed: 3 years ago (14/07/2023)
Date of experience: 07/2023

Sehr sauber und extrem freundliches Personal

By Brandenburg
Couple
70-79 years
Reviewed: 3 years ago (12/07/2023)
Date of experience: 07/2023

Zufriedenstellend, sehr zentral!

By Henk
Couple
50-59 years
Reviewed: 3 years ago (11/07/2023)
Date of experience: 07/2023

Gut

By Marit
Couple
50-59 years
Reviewed: 3 years ago (09/07/2023)
Date of experience: 07/2023

Sentralt, flott hotell

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (08/07/2023)
Date of experience: 07/2023

Besides the lack of space to put clothes, space taken by a useless bench and empty fridge that became a shelf for clothes and a counter to set stuff upon, it was ok. It was actually disappointing for such a high rating on Trip Advisor. Our stay has lead me to believe that TA is being over run with fake ratings. The only reason I would return is the breakfast. We have stayed in another hotel in Munich that I would rather return to whose rooms are nicer & has an almost as good breakfast.

Dear Guest,
Thank you very much for your review.
We are pleased to read that you enjoyed our breakfast and would come back again if you were interested.
Unfortunately, we cannot understand your feedback regarding the room.
You chose our Comfort room category with roof terrace via our homepage.
Our homepage describes exactly how big the room is. The pictures show the complete room.
You could therefore see in advance what to expect in the room. You also requested a room on a high floor, which we were able to fulfil with this room type.

Also, we would like to clearly differentiate ourselves from the fact that we work with "fake" ratings.
We have many good reviews and absolutely stand behind the quality of our hotel. We are a family business and have worked hard to achieve our current status.
It is almost insulting to our staff, who give their best every day. Service and friendliness as well as quality are our top priorities and we are delighted when our guests appreciate this.

Since you yourself always rated all the other questions (breakfast, friendliness, cleanliness) with 5 or 6 out of 6 possible points, we can't be that bad, can we?
We would advise you to contact us directly next time so that we can advise you in advance on an appropriate room choice.
Kind regards
Paula
By Richard Landry
Couple
60-69 years
Reviewed: 3 years ago (08/07/2023)
Date of experience: 07/2023

WUNDERBAR!

By Susanne Jung
Couple
50-59 years
Reviewed: 3 years ago (08/07/2023)
Date of experience: 07/2023

Es war sauber, gemütlich und alle waren sehr freundlich.

By Laura kelley
Family
50-59 years
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

Excellent

By Daisy
Couple
50-59 years
Reviewed: 3 years ago (05/07/2023)
Date of experience: 07/2023

So great

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