Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,413 reviews across 12 portals
:
By Anson
Couple
40-49 years
Reviewed: 5 months ago (08/05/2025)
Date of experience: 05/2025

Overall experience was good, the hotel location was just 3 mins from Munich hbf, very convenient. However, there were stairs in the hotel main door and between the floor corridor and evaluator, which was not good for guests carrying heavy and bulky baggage.

By Camilo
Couple
20-29 years
Reviewed: 5 months ago (08/05/2025)
Date of experience: 05/2025

Really good hotel near to the München Hbf

No Public Name
Couple
50-59 years
Reviewed: 5 months ago (07/05/2025)
Date of experience: 05/2025

Alles prima.....immer gerne wieder.

By Gropp
Couple
70-79 years
Reviewed: 5 months ago (07/05/2025)
Date of experience: 05/2025

Quite ok.
The clogged sink was not ok.

Dear Mr. Gropp,
Thank you for taking the time to share your review with us.
We have read your comments carefully and would like to clarify a few points at this point, as transparent communication is very important to us so as not to leave any false impressions.
Firstly, we would like to mention that we were not informed that there was a problem with the sink.
Unfortunately, you did not contact us during your stay, so we had no opportunity to check or rectify the problem. We would have liked to have had the opportunity to send a repairman as soon as possible to resolve the issue.
We would also like to emphasise that we employ sufficient cleaning staff who are paid above the standard rate. For us as a family business, the satisfaction of our guests as well as our employees and the quality of our cleaning is particularly important.
In addition, a chambermaid has to clean a maximum of 10 rooms a day. Compared to other hotels, we attach great importance to quality rather than quantity in order to always offer our guests a high level of cleanliness and service.
We wanted to mention this again because it is very important to us and we don't want to give the wrong impression.
Thank you for your feedback and we would be delighted to welcome you back again.
Kind regards
Your Paula
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (07/05/2025)
Date of experience: 05/2025

gut

By Wölfl
Couple
50-59 years
Reviewed: 5 months ago (06/05/2025)
Date of experience: 05/2025

Wir kommen wieder. Waren bereits das zweite Mal da und werden sie sicherlich noch einmal das dritte Mal beehren.

No Public Name
Couple
60-69 years
Reviewed: 5 months ago (06/05/2025)
Date of experience: 05/2025

Familiengeführtes Hotel mit sehr aufmerksamen und freundlichen Personal

No Public Name
Family
50-59 years
Reviewed: 5 months ago (06/05/2025)
Date of experience: 05/2025

Sehr nettes Personal, sauberes Zimmer mit Balkon, auf dem man schön Kaffee trinken kann, den man sich jederzeit kostenfrei holen kann.

No Public Name
Group
50-59 years
Reviewed: 5 months ago (05/05/2025)
Date of experience: 04/2025

Sehr gutes Hotel an top Lage.

No Public Name
Couple
40-49 years
Reviewed: 5 months ago (05/05/2025)
Date of experience: 05/2025

Wir haben schon öfter im Hotel Metropol übernachtet und waren jedes mal mehr als zufrieden.

Lieber Markus,

es hat uns viel Freude bereitet, Sie erneut bei uns willkommen zu heißen. So schön, dass es Ihnen so gut in unserem Hause gefällt und Sie immer wieder aufs Neue sehr zufrieden mit Ihrem Aufenthalt im Metropol sind. Wir freuen uns schon auf viele weitere Besuche von Ihnen und sagen an dieser Stelle auch gerne "Danke" für Ihr Vertrauen in uns.

Beste Grüße
Ihre Paula
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