Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,678 reviews across 12 portals
:
No Public Name
Group
50-59 years
Reviewed: 3 years ago (04/10/2022)
Date of experience: 09/2022

Wir sind zufrieden gewesen

Lieber Tomas,

wir sagen "Danke" für Ihren Besuch und Ihre Bewertung. Schön, dass Sie sehr zufrieden mit Ihrem Aufenthalt in unserm Haus waren. Wir hoffen wir dürfen Sie bald wieder bei uns willkommen heißen. Beste Grüße, Ihre Paula
No Public Name
Couple
40-49 years
Reviewed: 3 years ago (03/10/2022)
Date of experience: 09/2022

Everything was great. The front desk staff were especially friendly and helpful.

Dear Mr. Ruppert,

hosting you recently was a pleasure. Thanks for sharing your postive feedback with us and other guests. We would feel very lucky to be your host again next time you will be visiting Munich. Best regards, Paula
No Public Name
Business
30-39 years
Reviewed: 3 years ago (03/10/2022)
Date of experience: 09/2022

Absolut Makellos!

Liebe Frau Hofmann,

wir bedanken uns für Ihren Besuch bei uns im Metropol und freuen uns, dass es Ihnen sehr gut bei uns gefallen hat. Schön, dass Sie ganz besonders von der Sauberkeit in unserem Hause angetan waren. Sauberkeit und Ordnung leisten einen sehr großen Beitrag zum Wohlbefinden unserer Gäste bei und das wünschen wir uns natürlich für alle unsere Besucher. Die Preise während der Wiesn sind in der gesamten Stadt höher als zu anderen Zeiten. Unser Preis-Leistungsverhältnis stimmt aber aber auch zu dieser Zeit. Sollten Sie wieder einmal bei uns buchen finden Sie grundsätzlich auf unserer Website immer den besten Preis. Wir freuen uns auf ein baldiges Wiedersehen. Beste Grüße, Ihre Paula
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (02/10/2022)
Date of experience: 09/2022

Great experience. Good location, pleasant and accommodating staff. Will definitely stay here when in Munich.

Dear Mr. McDermott,

thank you very much for your visit and your review. It was a pleasure hosting you and we are so glad to read you liked your stay at Metropol a lot. So good to read your experience with us was great. We are already looking forward to host you again and are already looking forward to your next visit. All the best, regards, Paula
By Bert Weber
Family
60-69 years
Reviewed: 3 years ago (30/09/2022)
Date of experience: 09/2022

Our overall experience at your hotel was excellent! The one disappointment was the Oktoberfest table. It was difficult for us find our table at the tent, the waiter was confused about the tickets and charged us an additional 2E for each beer and it was almost impossible to get him to bring food to the table. At one point he came over and told us that he was going to sit 4 more people at our table so he could make more money. We had seven people at a 10 person table, order two rounds of beer and and an appetizer for the table. After that comment, we were ignored and eventually left after a few hours. It was not the Oktoberfest experience we were hoping for and certainly not what we have experienced in the past.

Dear Mr. Weber,

thank you for your visit and your review. We are very glad you liked your stay at our hotel and appreciated the cleanliness of our rooms and the friendliness of our staff a lot. Thanks for your understanding for our pricing during Oktoberfest time. The price of your room was not higher than for other rooms. We do charge 18 Euros per car and per day. Therefore your bill was higher. Reading that you were not convienced with your Oktoberfest reservation is a pitty. Unfortunately we have nothing to do with the Oktoberfest.
We are happy you enjoyed your stay at our hotel and we hope you will be our guests again. Best regards, Paula
No Public Name
Couple
30-39 years
Reviewed: 3 years ago (30/09/2022)
Date of experience: 09/2022

Sehr gut!

Liebe Herr Kammerer,

wir sind sehr glücklich über das positive Feedback das Sie uns hier gesendet haben. Schön, dass Sie so zufrieden mit unserem Haus und Service waren. Gerne sind wir erneut Ihre Gastgeber in München und freuen uns schon heute, wenn wir Sie auch beim nächsten Besuch erneut von unserem Service überzeugen können. Beste Grüße, Ihre Paula
By Crispino Antonio
Couple
30-39 years
Reviewed: 3 years ago (30/09/2022)
Date of experience: 09/2022

Very nice, loved it.

Dear Antonio,

we are very happy you enjoyed your stay at our hotel. It was a pleasure to host you again after several years. Great you loved your stay. We have decided to do without room service due to environmental aspects. Most of our guests appreciate our approach. We do offer free coffee, tea and water 24/7 in our lobby. We hope you can appreciate this service. Looking forward to your next stay. Best regards, Paula
No Public Name
Couple
50-59 years
Reviewed: 3 years ago (29/09/2022)
Date of experience: 09/2022

Overall, it was an excellent experience since it was a comfortable home base and the staff were so responsive, friendly, and helpful. Very convenient location and safe area.

Dear Family Clegg,

thank you so much for choosing Metropol while visiting Munich. We are glad to read you liked your stay at Metropol a lot and think the location of our hotel is very convenient and safe. We like receiving such positiv feedback on our work and our friendly service. It was a pleasure to host you and of course beeing responsive. We hope you will stay with us again next time you will be visiting Munich. Best regards, Paula
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (28/09/2022)
Date of experience: 09/2022

Expensive possibly due to Octoberfest, but overall fine

Dear Mrs. Vincent,

thanks for beeing our guest recently. It was nice hosting you and we are glad you liked your stay. The prices for rooms during Oktoberfest are high, that's true. The prices increase in the whole city. We think that the price performance ratio is still very good compared to other hotels in the dame category. We are glad you enjoyed your time anyway and hope you will be our guest again someday in the future. Best regards, Paula
No Public Name
Family
60-69 years
Reviewed: 3 years ago (28/09/2022)
Date of experience: 09/2022

Great

Dear Csik,

thank you for choosing Metropol while visiting Munich. Good to read you liked your stay at Metropol. We would be pleased to host and welcome you again next time. Best regards, Paula
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