Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 15,612 reviews across 10 portals
:
By Göksel Güngör
Business
30-39 years
Reviewed: 4 years ago (08/09/2022)
Date of experience: 09/2022

Everything was great.Especially breakfast was amazing

Dear guests,

it was, like always, a pleasure to host you. Thank you so much for choosing to stay with us again. We are really glad you like our hotel a lot and always enjoy beeing our guests. Since 1st of August we do not offer room service anymore. Our self service stations on the 2nd and 5th floor offer fresh towels, toiletries, toilet paper,...Of course you also have the possibility to empty your garbage. We appreciate your cooperation and understanding. Thank you so much. Looking forward to welcome you again very soon! All the best, regards, Paula
By Paul
Couple
50-59 years
Reviewed: 4 years ago (07/09/2022)
Date of experience: 09/2022

Excellent, would definitely visit again

Dear guest,

thank you very much for your visit and your review. We are glad you enjoyed your stay at Metropol and rated our hotel as an excellent choice. We work very hard to make our guests feel welcome and comfortable during their stay. It's always awesome to receive such a positive feedback like yours. We are more than glad you would visit us again. Already looking forward to your next stay. Best regards, Paula
No Public Name
Business
40-49 years
Reviewed: 4 years ago (06/09/2022)
Date of experience: 08/2022

Sehr lecker und sauber große Auswahl

Lieber Gast,

schön, wenn man über etwas zufällig stolpert und dann so begeistert davon ist, nicht wahr? Wir freuen uns in jedem Fall riesig darüber, dass Sie uns diese tolle Bewertung gesendet haben. Gerne haben wir uns um Ihr Wohlergehen gekümmert und machen dies auch bei Ihrem hoffentlich nächsten Besuch wieder.

Beste Grüße Ihre Paula
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (06/09/2022)
Date of experience: 09/2022

Very good. Great location by central station.

Dear guests,

it was a pleasure hosting you. Thanks for sharing your postive review with us and other guests. It makes us happy to read you enjoyed your stay at our hotel a lot and appreciated the closeness to the central station. We are always aiming to convience our guests. Therefore it was just natural to assiste you with your booking. We are glad we could solve the problem for you. To avoid such inconveniences in future times just book with us directly. We are looking forward to host you again.
Best regards, Paula
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (06/09/2022)
Date of experience: 08/2022

Very Nice

Dear guest,

thank you so much for your overall super positive review. It's so great to read you enjoyed your stay at Metropol a lot. We hope you will stay with us again someday in the future. All the best, regards, Paula
No Public Name
Couple
40-49 years
Reviewed: 4 years ago (06/09/2022)
Date of experience: 09/2022

Excellent. Would recommend to others.

Dear guest,

we are so happy about your positive review. Thank you so much for sharing your experiences with us and other guests. It was a pleasure to serve you in an excellent way. Thanks a lot for recommending our hotel to other guests. We hope that you will stay with us again. Best regards, Paula
By Doirs Sch.
Couple
60-69 years
Reviewed: 4 years ago (05/09/2022)
Date of experience: 08/2022

Schönes Stadthotel mit einem wunderbaren Frühstück.

Liebe Frau Schäuble,

wir bedanken uns heute gerne nochmals für Ihren Besuch bei uns und freuen uns, dass Sie sich die Zeit für eine kurze Bewertung genommen haben. Schön, dass Sie einen angenehmen Aufenthalt hatten und sich bei uns wohl gefühlt haben. Unser Haus liegt in einer ruhigen Seitenstrasse, inmitten der Stadt. Eine völlig geräuscharme Umgeben können Sie wohl in dieser Lage nicht bekommen. Dafür hat unsere Lage aber den großen Vorteil der Nähe zum Zentrum und zum Bahnhof. Schön, dass Sie unser Frühstück sehr genossen haben, welches wir mit viel Liebe und einer großen Auswahl an frischen Produkten gerne unseren Gästen anbieten. Wir hoffen Sie sind wieder einmal unsere Gäste. Alles Gute und auf bald, Ihre Paula
By Saqib
Business
20-29 years
Reviewed: 4 years ago (05/09/2022)
Date of experience: 09/2022

Room was clean and as expected. Downside was having to wait for my room. I arrived to the hotel at 12:00 was told check in time is at 15:00 and my room is not yet ready. Ok, thats fair. I checked back at 14:00, room still not ready. Ok. Checked at 15:00, check in time now, and they said the room was not cleaned yet and refused to give me another room. Then I had to keep asking the front desk for an hour before they called room service to clean my room. I respect check in times, but if you know a guest is waiting, at least make a decent effort to have the room ready at the promised time.

Dear Mr. Motlani,

thank you for your visit and your review. We are really sorry for the inconveniences you experienced during your arrival. Usually our room service is working very effective and mostly we are able to offer a earlier check in. On the day of your arrival we had to handle an unforseeable shortage of staff. We are very sorry for letting you wait. We hope you enjoyed your stay anyway and hope we get another chance to convience you next time. Looking forward to host you again. Best regards, Paula
By Kathryn
Couple
60-69 years
Reviewed: 4 years ago (04/09/2022)
Date of experience: 09/2022

Great! Convenient location also!

Dear Kathryn,

thank you for your visit and your lovely review. Reading that your experiences with us was great is so awesome and motivates us to go on in the way we run our business. We would love to welcome you again next time you will be visiting Munich. All the best, Paula
No Public Name
Couple
30-39 years
Reviewed: 4 years ago (03/09/2022)
Date of experience: 09/2022

Excellent. Great location, clean and updated room, friendly staff. Loved the free coffee and fridge with drinks available for purchase in the lobby.

Dear Mrs. Fisher,

thank you for sharing your positive review with us and other guests. It's such a pleasure to read your stay at Metropol was great. This is what we are aiming for! Our free coffee and tea station the lobby is very much appreicated and accepted by our guests - this makes us happy. So glad you also liked the drinks and snack offer of our wending machine. It would be awesome to host you again someday in the future. Best regards, Paula
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