Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 15,295 reviews across 10 portals
:
By Gropp
Couple
70-79 years
Reviewed: 1 year ago (07/05/2025)
Date of experience: 05/2025

Quite ok.
The clogged sink was not ok.

Dear Mr. Gropp,
Thank you for taking the time to share your review with us.
We have read your comments carefully and would like to clarify a few points at this point, as transparent communication is very important to us so as not to leave any false impressions.
Firstly, we would like to mention that we were not informed that there was a problem with the sink.
Unfortunately, you did not contact us during your stay, so we had no opportunity to check or rectify the problem. We would have liked to have had the opportunity to send a repairman as soon as possible to resolve the issue.
We would also like to emphasise that we employ sufficient cleaning staff who are paid above the standard rate. For us as a family business, the satisfaction of our guests as well as our employees and the quality of our cleaning is particularly important.
In addition, a chambermaid has to clean a maximum of 10 rooms a day. Compared to other hotels, we attach great importance to quality rather than quantity in order to always offer our guests a high level of cleanliness and service.
We wanted to mention this again because it is very important to us and we don't want to give the wrong impression.
Thank you for your feedback and we would be delighted to welcome you back again.
Kind regards
Your Paula
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (07/05/2025)
Date of experience: 05/2025

gut

By Wölfl
Couple
50-59 years
Reviewed: 1 year ago (06/05/2025)
Date of experience: 05/2025

Wir kommen wieder. Waren bereits das zweite Mal da und werden sie sicherlich noch einmal das dritte Mal beehren.

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (06/05/2025)
Date of experience: 05/2025

Familiengeführtes Hotel mit sehr aufmerksamen und freundlichen Personal

No Public Name
Family
50-59 years
Reviewed: 1 year ago (06/05/2025)
Date of experience: 05/2025

Sehr nettes Personal, sauberes Zimmer mit Balkon, auf dem man schön Kaffee trinken kann, den man sich jederzeit kostenfrei holen kann.

No Public Name
Group
50-59 years
Reviewed: 1 year ago (05/05/2025)
Date of experience: 04/2025

Sehr gutes Hotel an top Lage.

No Public Name
Couple
40-49 years
Reviewed: 1 year ago (05/05/2025)
Date of experience: 05/2025

Wir haben schon öfter im Hotel Metropol übernachtet und waren jedes mal mehr als zufrieden.

Lieber Markus,

es hat uns viel Freude bereitet, Sie erneut bei uns willkommen zu heißen. So schön, dass es Ihnen so gut in unserem Hause gefällt und Sie immer wieder aufs Neue sehr zufrieden mit Ihrem Aufenthalt im Metropol sind. Wir freuen uns schon auf viele weitere Besuche von Ihnen und sagen an dieser Stelle auch gerne "Danke" für Ihr Vertrauen in uns.

Beste Grüße
Ihre Paula
By Johanna
Alone
70-79 years
Reviewed: 1 year ago (03/05/2025)
Date of experience: 05/2025

Sehr angenehmer Aufenthalt

Liebe Johanna,

wir bedanken uns für Ihren Aufenthalt. Schön, dass es Ihnen bei uns sehr gut gefallen hat. Wir hoffen wir dürfen Sie bald wieder einmal bei uns willkommen heißen.

Beste Grüße
Ihre Paula
By Schlichte
Couple
50-59 years
Reviewed: 1 year ago (03/05/2025)
Date of experience: 04/2025

Top!

Lieber Johannes,

wir freuen uns über Ihre positive Bewertung. Vielen Dank dafür. Schön, dass es Ihnen bei uns sehr gut gefallen hat und Sie unser Hotel als top Adresse bewerten. Wir freuen uns, wenn Sie bald wieder unser Gast sind.

Beste Grüße
Ihre Paula
By Sheryl Macdonald
Couple
50-59 years
Reviewed: 1 year ago (02/05/2025)
Date of experience: 04/2025

Great location (a bit of construction noise) and great hotel!

Dear Sheryl,

thanks for your visit and your review. Happy you enjoyed beeing our guest and liked the central location a lot. Hosting you again would be a pleasure.

Best regards
Paula
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