Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
93%

"Very satisfied"

Based on 15,599 reviews across 10 portals
:
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (05/04/2025)
Date of experience: 03/2025

Very nice
Didn't quite like the location of the hotel

Dear Revah,

thanks for your visit and your review. We are happy to read you liked your stay. The location of our hotel is very central and we are located close to the train station. The location can be looked up before booking via google.maps e.g. Therefore we can not understand why you did not like the location you have choosen when booking with us. Our breakfast offers a huge variety of fresh and high qualitiy products. There are plenty of options, be it hot or cold products. To be fair, you will not find a lot of buffets with the same selection, except you stay in a 5* hotel. The positive feedback of our guests regarding our breakfast will confirm this. Anyway, we are sorry we could not convince you. Of course you can also stay with us without booking a breakfast. Maybe this is an option for your next visit?

Best regards
Paula
By Gerard.
Couple
60-69 years
Reviewed: 2 years ago (05/04/2025)
Date of experience: 03/2025

Sehr herzlich und familiär, tolle und freundliches Personal.

Lieber Familie Leucker,

es macht so viel Freude, Sie bei uns willkommen zu heißen. Schön, dass Sie sehr gerne zu uns ins Metropol kommen und immer wieder eine gute Zeit haben. So soll es sein und dafür geben wir zu jeder Zeit gerne unser Bestes. Auch wir freuen uns schon auf unser baldiges Wiedersehen. Danke für Ihre Treue.

Beste Grüße
Ihre Paula
No Public Name
Alone
60-69 years
Reviewed: 2 years ago (05/04/2025)
Date of experience: 03/2025

Ruhiges, sauberes Hotel. Personal sehr freundlich. Bahnhof nur ca. 3-4 Gehminuten entfernt.

Lieber Gast,

wir bedanken uns für Ihren Besuch und die positive Bewertung. Schön, dass Sie einen angenehmen Aufenthalt hatten und unser freundliches Personal dazu beigetragen hat, dass Sie sich wohl gefühlt haben. Die zentrale Lage und Nähe zum Bahnhof sind wirklich top. Es freut uns, dass auch Sie diese Lage sehr geschätzt haben. Wir hoffen wir dürfen Sie bald wieder einmal bei uns willkommen heißen.

Beste Grüße
Ihre Paula
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (04/04/2025)
Date of experience: 04/2025

Very good

Dear guest,

thanks for your visit and your review. Glad you liked your stay with us. We hope you will be our guets again someday in the future.

Best regards
Paula
No Public Name
Business
30-39 years
Reviewed: 2 years ago (04/04/2025)
Date of experience: 03/2025

Great!

Dear guest,

thanks for yor visit and your review. Great your stay with us was a very good one. We hope you will be our guest again.

Best regards
Paula
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (04/04/2025)
Date of experience: 03/2025

Location was good. Room was nice, I especially liked that hair conditioner was provided in the shower!

We did have issues with checking in though.

Dear guest,

thank for your visit and your review. It makes us happy to read you liked central locatoin, the comfort of your room and appreciated the toiletries we provided. Reading about your issus with the check-in makes me feel sorry. There was an communication error between the recpetion staff and the cleaning staff. The system usually works pretty well and normally, even though our reception is very busy, our reception staff recognize arrivals. It must be very busy that evening. Anyway, we are sorry for disturbing you in the morning. We hope you will visit us again and promise you, the next check in process will run smooth.

Best regards
Paula
By Sabine
Friends
40-49 years
Reviewed: 2 years ago (03/04/2025)
Date of experience: 04/2025

Alles bestens, gerne wieder! Extras wie gratis Kaffee und Möglichkeit, sich nachts noch einen Snack zu holen einfach toll!

Liebe Sabine,

es hat uns viel Freude bereitet, Sie bei uns willkommen zu heißen. Schön, dass es Ihnen bei uns sehr gut gefallen hat und Sie auch gerne in der Zukunft erneut unser Gast sind. Wir freuen uns auf Sie.

Beste Grüße
Ihre Paula
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (02/04/2025)
Date of experience: 03/2025

Tip Top

Lieber Gast,

wir bedanken uns für Ihren Besuch und Ihre Bewertung. Es freut uns, dass es Ihnen bei uns sehr gut gefallen hat. Gerne heißen wir Sie ganz bald wieder bei uns willkommen.

Beste Grüße
Ihre Paula
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (02/04/2025)
Date of experience: 03/2025

Easy stay at the Metropol 4 min from train station and 10 to town center. Our two day stay was convenient and practical with great service and facility. The beds were very comfortable. Yes, pillows a bit flat and bathroom in the small side. Perfect weather control system. Would 100% recommend.

Dear guest,

thanks for this very positive review. Happy you liked your stay with us a lot. Great the central location was very convenient for you and you appreciated and enjoyed all the amenities we offer. Happy you also liked the comfort of your room a lot even the pillow of your bed was too flat for you. We do not ask for an alternative pillow as a standard question but of course we offer alternatives on request. Never mind to ask our staff at the reception for support as we will always be happy to help you. Looking forward to your next visit.

Best regards
Paula
No Public Name
Business
70-79 years
Reviewed: 2 years ago (02/04/2025)
Date of experience: 03/2025

DAS !! perfekte Hotel in der Münchner Innenstadt in diesem Segment.

Lieber Dietrich,

herzlichen Dank für Ihren Besuch und Ihre Bewertung. Wie schön, dass es Ihnen bei uns sehr gut gefallen hat und Sie einen perfekten Aufenthalt genossen haben. Sehr gerne heißen wir Sie wieder einmal bei uns willkommen.

Beste Grüße
Ihre Paula
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