Hotel Metropol by Maier Privathotels hotel logohotel logo
Public Reviews Score
92%

"Very satisfied"

Based on 15,904 reviews across 12 portals
:
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (09/09/2024)
Date of experience: 09/2024

Very good

No Public Name
Family
70-79 years
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

Ich würde jederzeit wieder Im Metropol wohnen,, wenn ich in München bin. Ein kleines, gepflegtes Haus in guter Lage, bei bestem Service.

By Leu Hans
Friends
60-69 years
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Sehr gut!

No Public Name
Alone
60-69 years
Reviewed: 2 years ago (06/09/2024)
Date of experience: 09/2024

Alles in allem sehr gut, nicht nur die Bahnhofsnähe (von der die Straße zudem weniger beeinträchtigt wird als andere bahnhofsnahe Straßen); habe Hotel bereits weiterempfohlen

No Public Name
Family
60-69 years
Reviewed: 2 years ago (04/09/2024)
Date of experience: 08/2024

Da wir jedes Jahr mindestens einmal in diesem Hotel übernachten, kann man einfach sagen: Es ist wie zu Hause!!!!!!!

Liebe Gäste,

es macht uns ebenso viel Freude wie Ihnen, Sie bei uns immer wieder willkommen zu heißen. Es ist schön zu lesen, dass Sie sich bei uns wie zu Hause fühlen. So soll es sein und dafür geben wir gerne täglich unser Bestes. Wir freuen uns schon heute auf Ihren kommenden Besuch und hoffen auf viele weitere Jahre mit Ihnen als unsere geschätzten Gäste.

Beste Grüße
Ihre Paula
By Joyce Firth
Couple
60-69 years
Reviewed: 2 years ago (04/09/2024)
Date of experience: 09/2024

Definitely one I’d love to repeat and will speak highly of to friends.

Dear Joyce,

thanks for your review, which we enjoyed reading. Hosting you was a pleasure and we are very happy to read you liked your stay at our hotel a lot. Glad you enjoyed the selection of food we offer for breakfast and also appreciated the value for money you experienced. It makes us very happy to read you will recommend our hotel to friends. Of course we are already looking forward to welcome you back soon.

Best regards
Paula
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (03/09/2024)
Date of experience: 09/2024

Exceptional

Dear Guest,
Thank you for your review after your stay.
We are very sorry to read that we could not fulfil your expectations.
Unfortunately, we also have to realise that we could have clarified many things in advance or during your stay if you had contacted our reception team.
Firstly, we would like to mention that we have shower gel and soap in the rooms. Body cream is not provided in our star segment. Nevertheless, you could have contacted us and we would have tried to organise something here.
We would also have been happy to bring you more pillows or slippers to your room. You can purchase slippers from us, as we do not keep them in the rooms for sustainability reasons. All additional items can be ordered via our app.
You will also find our welcome water for free use in the lobby - as well as our coffee and tea station, which is available to all guests free of charge.
We are happy to take on board your feedback regarding the bathroom and will follow this up internally via our housekeeping. We are very sorry for the inconvenience.
With regard to your statement about our employees, we have also taken your comments on board and will speak to our colleagues again. Some employees are still new at reception and need to find their feet. Nevertheless, every member of staff is doing their best to fulfil all guests' wishes. Unfortunately, you were only able to get an idea of this when you checked in, as you checked out online. However, we would be very pleased if you could give us more detailed feedback so that we know where the difficulties lay.
We were pleased to hear that you enjoyed your breakfast with us. We attach great importance to regional products in organic quality in order to support smaller companies.
We would still be delighted to welcome you back at another time.
Best regards
Paula
No Public Name
Couple
20-29 years
Reviewed: 2 years ago (03/09/2024)
Date of experience: 09/2024

Perfect

Dear guest,

thanks for your visit and your review. Reading your stay with us was perfect makes us very happy. Great we could convience you allover. We hope you will stay with us again someday in the future.

Best regards
Paula
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (03/09/2024)
Date of experience: 08/2024

very friendly atmosfære

Dear Hansen,

thanks for sharing your experiences with us. We are happy you liked your stay at our hotel a lot and enjoyed the friendly atmosphere you experienced with us. We hope we get the change to host and welcome you again.

Best regards
Paula
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (03/09/2024)
Date of experience: 08/2024

Excellent hotel, well priced and convenient!

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