Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,321 reviews across 10 portals
:
No Public Name
Business
50-59 years
Reviewed: 3 weeks ago (09/07/2026)
Date of experience: 07/2026

A very pleasant stay. The pity is that the laundry bag didn't appear in the room after the first usage. And the reception at the lobby is not all the time with good service attitude(2 are very good and 2 are a bit remote) .

Dear Madam,
Thank you for your detailed feedback. We are delighted to hear that you enjoyed your stay, particularly regarding the quality of the room, its location, and its cleanliness.
We have taken note of your comment about the laundry bag and regret this inconvenience.
Your observations regarding the reception service are also valuable and help us to improve the quality of our service.
We look forward to welcoming you back on your next visit to Lausanne.
Sincerely,
Joris Barbotin
Director
No Public Name
Couple
50-59 years
Reviewed: 4 weeks ago (08/07/2026)
Date of experience: 07/2026

Excellente comme toujours.

Chère Madame,
Je vous remercie sincèrement pour votre excellente évaluation et pour la confiance renouvelée que vous témoignez à notre établissement à chacune de vos visites.
Nous sommes ravis d’apprendre que le confort, l’espace de la chambre et la vue ont à nouveau contribué à rendre votre séjour agréable. Votre satisfaction à l’égard de la propreté et de l’accueil de notre équipe représente une source de motivation pour l’ensemble du personnel.
Au plaisir de vous accueillir de nouveau très prochainement.
Bien à vous.
Joris Barbotin
Directeur
By Radu
Family
50-59 years
Reviewed: 4 weeks ago (08/07/2026)
Date of experience: 07/2026

Average. The hotel is really nice, and the staff was very helpful. The bed sheet / pillow cleanliness was mediocre.

Dear Sir,
We sincerely thank you for taking the time to share your impressions following your stay with us.
It is a pleasure to learn that you appreciated the charm of our hotel, as well as the helpfulness and courtesy of our team.
However, we are sorry to hear that the cleanliness of the bed linen and pillows did not meet your expectations. Your observation regarding the condition of one of the pillows is of particular concern to us, as the quality of our housekeeping and the comfort of our guests remain a top priority. Please accept our apologies for this experience, which fell short of our standards.
We hope to welcome you back to the Mirabeau in the near future.
Sincerely,
Joris Barbotin
Director
No Public Name
Friends
40-49 years
Reviewed: 4 weeks ago (06/07/2026)
Date of experience: 07/2026

Very good as usual, very nice hotel

Dear Madam,
We sincerely thank you for sharing your impressions following your stay with us.
It is a pleasure to learn that you once again fully appreciated the quality of our establishment and that all of our services met your expectations.
Your loyalty and satisfaction regarding the comfort of the room, the location, the cleanliness, the welcome from our team, and the value for money are invaluable encouragement to us in our commitment to offering every guest a pleasant experience.
We look forward to welcoming you back again in the near future.
Sincerely,
Joris Barbotin
Director
No Public Name
Business
40-49 years
Reviewed: 4 weeks ago (06/07/2026)
Date of experience: 07/2026

Excellent service, nice and efficient room, clean, close to the station

Dear Madam,
We sincerely thank you for sharing your impressions following your stay with us.
It is a pleasure to learn that the quality of service, the cleanliness of the premises, and the functional layout of your room contributed to making your visit enjoyable. The location of our establishment, in the immediate vicinity of the train station, also seems to have facilitated your travels, which we are delighted about.
Your satisfaction with the welcome you received from our team and the value for money encourages us to continue our efforts to offer each of our guests a pleasant stay.
We look forward to welcoming you back to the Mirabeau.
Sincerely,
Joris Barbotin
Director
By Rob
Family
40-49 years
Reviewed: 4 weeks ago (03/07/2026)
Date of experience: 06/2026

We were extremely happy with the room and amenities. Would definitely stay again!

Dear Sir,
We sincerely thank you for sharing your positive impressions of your stay.
We are delighted to learn that the spacious family suite, perfectly suited to families' needs, fully met your expectations and contributed to a pleasant stay with us.
Your appreciation of the proximity to the train station and the value for money encourages us in our commitment to providing a comfortable and convenient experience for all our guests.
We have taken note of your constructive feedback regarding the sun's heat on your terrace table.
We hope to have the pleasure of welcoming you back again on your next visit.
Sincerely,
Joris Barbotin
Director
No Public Name
Family
30-39 years
Reviewed: 5 weeks ago (29/06/2026)
Date of experience: 06/2026

Es ist ein schönes Hotel in dem man sich wohl fühlt.

Sehr geehrte Frau,
wir bedanken uns herzlich für Ihr positives Feedback zu Ihrem Aufenthalt bei uns.
Es freut uns sehr zu hören, dass Sie sich in unserem Hotel wohlgefühlt und entspannen konnten. Die großzügige Größe Ihres Zimmers sowie die unmittelbare Nähe zum Bahnhof und den öffentlichen Verkehrsmitteln haben sicherlich zu Ihrer Zufriedenheit beigetragen, was uns sehr freut.
Wir danken Ihnen außerdem für Ihr Lob bezüglich der Sauberkeit, des herzlichen Empfangs durch unser Team und des guten Preis-Leistungs-Verhältnisses.
Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in Lausanne wieder im Mirabeau begrüßen zu dürfen. Mit freundlichen Grüßen
Joris Barbotin
Direktor
No Public Name
Friends
60-69 years
Reviewed: 5 weeks ago (29/06/2026)
Date of experience: 06/2026

Very friendly and helpful staff. Even loaned us an adapter.

Dear Sir,
We sincerely thank you for sharing your impressions following your stay with us.
It is a pleasure to learn that the availability and courtesy of our team contributed to making your visit enjoyable. The fact that you were provided with an adapter demonstrates our commitment to providing our guests with attentive service in every detail.
We are also delighted that you appreciated the comfort of your room, the cleanliness of the premises, and the location of the hotel.
We look forward to welcoming you back to the Mirabeau.
Sincerely,
Joris Barbotin
Director
By Tammy Yeganeh
Couple
60-69 years
Reviewed: 5 weeks ago (29/06/2026)
Date of experience: 06/2026

Excellent stay in a wonderful location!

Dear Ms. Yeganeh,
We sincerely thank you for taking the time to share your impressions following your stay with us.
It is a real pleasure to learn that you fully appreciated the quality of our location, the comfort of your room, and the cleanliness of the premises.
Your satisfaction with the warm welcome from our team and the value for money is particularly touching and motivates us to continue our daily efforts to offer the best to each of our guests.
We would be delighted to welcome you back for a future stay in Lausanne.
Kind regards
Joris Barbotin
Director
No Public Name
Business
50-59 years
Reviewed: 5 weeks ago (29/06/2026)
Date of experience: 06/2026

Très bon séjour passé à l'hôtel Mirabeau.

Cher Monsieur,
Je vous remercie sincèrement pour votre excellente évaluation et pour avoir pris le temps de partager vos impressions à la suite de votre séjour.
Nous sommes ravis d’apprendre que votre visite au Mirabeau vous a pleinement satisfait, tant au niveau du confort de la chambre et de la localisation que de la propreté et de l’accueil réservé par notre équipe.
Votre satisfaction représente une grande motivation pour l’ensemble du personnel et nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage à Lausanne.
Bien à vous.
Joris Barbotin
Directeur
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