Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 4,031 reviews across 10 portals
:
By Ferenc Varga
Business
60-69 years
Reviewed: 3 years ago (29/09/2022)
Date of experience: 09/2022

I have stayed here several times before and look forward to staying again in the future. My first choice when staying in Lausanne. This is what hotels used to be like in the good old days. A beautiful designed building too. Always felt welcomed.

Hello,
I warmly thank you for your great review and loyalty.
We are pleased to read your lines and to know you feel always welcomed.
We look forward to hosting you back in a near future.
Kind regards
Joris Barbotin
Director
By Snjezana Sameljak
Business
50-59 years
Reviewed: 3 years ago (23/09/2022)
Date of experience: 09/2022

Always top experience

Hello,
I warmly thank you for your great review.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
No Public Name
Business
30-39 years
Reviewed: 3 years ago (22/09/2022)
Date of experience: 09/2022

Ok. But needed a big refurbishment.

Hello,
I thank you for taking the time to post your review.
We have taken note of your different constructive remarks.
We hope to seeing you back in a near future.
Kind regards
Joris Barbotin
Director
By محمد عبدالخالق
Couple
50-59 years
Reviewed: 3 years ago (13/09/2022)
Date of experience: 09/2022

سيييييئة ..حيث لم استطع النوم.. وغير مجدي ان توفر لي مروحة ذات صوت مزعج وغير مريح ولم تفي بالغرض اصلا ولن اغامر بالسكن في نفس الفندق مرة اخرى

No Public Name
Business
40-49 years
Reviewed: 3 years ago (13/09/2022)
Date of experience: 09/2022

Wszystko OK za wyjątkiem czystości łazienki (brudny ręcznik)

Hello,
Thank you for this excellent evaluation.
I am very sorry for the condition of the towel. I will discuss it with my housekeeper. This should not happen!
We hope to see you again very soon at the Mirabeau.
Yours truly.
Joris Barbotin
Director
By Hofer / Roulin
Couple
50-59 years
Reviewed: 3 years ago (11/07/2022)
Date of experience: 07/2022

Kennen dieses Hotel schon seit längerer Zeit. Werden als Stammgäste vom Personal erkannt und behandelt. Unsere speziellen Wünsche sind notiert (z.B. 2 Duvets) und werden jeweils entsprechend umgesetzt.

No Public Name
Business
40-49 years
Reviewed: 3 years ago (01/07/2022)
Date of experience: 06/2022

Bonne expérience. Personnel très aimable

Bonjour,
Je vous remercie pour cette excellente évaluation.
À très bientôt au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
By Paul Stafford
Business
50-59 years
Reviewed: 3 years ago (23/06/2022)
Date of experience: 06/2022

Usual high standard!

Hello,
I thank you for your nice rating.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
By Ariane
Business
30-39 years
Reviewed: 3 years ago (16/06/2022)
Date of experience: 06/2022

Es war ok, allerdings empfinde ich für 4-Sterne Hotel müsste es besser sein.

Sehr geehrte Frau,
Ich danke Ihnen, dass Sie sich die Zeit genommen haben, Ihre konstruktiven Kommentare einzustellen.
Zunächst einmal bitte ich Sie, meine Entschuldigung bezüglich der Sauberkeit im Badezimmer anzunehmen. Das sollte leider nicht passieren!
Was die Dame an der Rezeption betrifft, können Sie mir unter joris.barbotin@mirabeau.ch mehr Informationen geben.
Ich hoffe trotzdem, Sie bei Ihrem nächsten Besuch in Lausanne wiederzusehen.
Mit freundlichen Grüßen.
Joris Barbotin
Direktor
By Otto
Family
30-39 years
Reviewed: 3 years ago (16/06/2022)
Date of experience: 06/2022

Perfect stay for our family

Hello,
I tahnk you warmla for your great review.
We look forward to welcoming you back and your family in a near future.
Kind regards
Joris Barbotin
Director
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