Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,853 reviews across 10 portals
:
By Antonio P.
Business
50-59 years
Reviewed: 6 years ago (25/05/2018)
Date of experience: 05/2018

E' un hotel in posizione strategica per le attività lavorative e anche turistiche. A pochi metri dalla stazione di Losanna e vicinissima alle fermate dei mezzi pubblici. In considerazione del prezzo, mi sarei aspettato di trovare maggiore ricchezza nelle dotazioni della camera, Mancava lo spazzolino e il dentifricio, ne rasoi e schiuma da barba. Non c'erano pantofole e fatto ancora più grave, nel 2018, l'assenza di una macchina tipo Nespresso per il caffè (vista la presenza di ospiti italiani). Il bollitore e con le bustine del the mi sembra un retaggio del passato. Migliorerei anche la qualità dell'offerta del frigo bar. Ho trovato vino migliore in Tunisia.

Dear Antonio P.,
I thank you very much for taking the time to put your comments on our establishment and thus highlight the location and cleanliness of the place.
Regarding amenities, we have in the room a shower cap, a shoe polish sponge, a sewing kit and a nail file plus body lotion, etc. As mentioned in the guest directory, you can have on request slippers, a dental kit, a comb, a shaving kit, a cotton swab and a shoehorn.
We do have Nespresso machine in suites and junior suites.
We look forward to welcoming you back in a near future while travelling to Lausanne.
Kind regards
Joris Barbotin
GM
By Maria Antonieta Zepeda
Leisure travelers
70-79 years
Reviewed: 6 years ago (25/05/2018)
Date of experience: 05/2018

Perfect. Very nice installations

Hello,
I would like to thank you for your great review.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
By Никитина Ирина
Business
50-59 years
Reviewed: 6 years ago (25/05/2018)
Date of experience: 05/2018

Люблю приезжать в Ваш отель,который отвечает всем требованиям. Мне здесь комфортно и уютно. Большое спасибо за гостеприимство и профессиолизм сотрудников отеля и ресторана. Желаю удачи!

Hello,
I would like to thank you for your great comments and highlighting the professionalism of the team.
We look forward to welcoming you back in a near future. Again thank you very much for your loyalty.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
50-59 years
Reviewed: 6 years ago (23/05/2018)
Date of experience: 05/2018

Würde ich wieder buchen

Hello,
I would like to thank you for your nice rating and the fact you are ready to come back.
We look forward to welcoming you soon.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
50-59 years
Reviewed: 6 years ago (23/05/2018)
Date of experience: 05/2018

very nice Hotel, excellent breakfast

Hello,
I would like to thank you for your great review and highlighting the quality of the buffet breakfast.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
By Sverre Bernhardsen
Leisure travelers
50-59 years
Reviewed: 6 years ago (22/05/2018)
Date of experience: 05/2018

Not unexpectedly, we had a really nice stay at this hotel. The good reviews caught our attention and they turned out to be well founded. Apart from the the excellent location and the friendly and helpful staff, we also really appreciated the interior design and furnishing of the hotel, which was kind of vintage, but very classy and well maintained. Little details often makes a big difference as well as the over all consistency.

Hello,
I would like to thank you for your great review and comments regarding our property.
We look forward to welcoming you back while travelling to Lausanne.
Kind regards
Joris Barbotin
GM
By Marjorie Espinoza
Leisure travelers
30-39 years
Reviewed: 6 years ago (21/05/2018)
Date of experience: 05/2018

Excellent except for the room Cleanliness

Madam,
I would like to thank you for your great review.
Nevertheless, could you explain to me what happened regarding your room cleanliness?
Cleanliness is a strength at The Mirabeau and I must understand your remark that has retained my full attention!
Awaiting for you kind reply joris.barbotin@mirabeau.ch
Kind regards
Joris Barbotin
GM
No Public Name
Business
50-59 years
Reviewed: 7 years ago (19/05/2018)
Date of experience: 05/2018

Relaxing, enjoyable, and stress-free.

Sir,
I would like to thank you for your great review.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
No Public Name
Business
30-39 years
Reviewed: 7 years ago (19/05/2018)
Date of experience: 05/2018

personnel très agréable, hotel proper et confortable

Monsieur,
Je vous remercie infiniment pour cette belle évaluation et la mise en avant de la sympathie de l'équipe et de la propreté de l'établissement.
Bien à vous.
Joris Barbotin
GM
By Michele
Business
50-59 years
Reviewed: 7 years ago (15/05/2018)
Date of experience: 05/2018

It has been the first time that I stayed in this Hotel and I have been very happy for location and staff.

Hello,
I would like to thank you for your great review. We hope it is not going to be the only visit.
Kind regards
Joris Barbotin
GM
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