Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,852 reviews across 10 portals
:
By Matthias Terrettaz
Leisure travelers
40-49 years
Reviewed: 7 years ago (04/11/2017)
Date of experience: 10/2017

Excellent sejour dans l'ensemble

Cher Monsieur,
Je tiens à vous remercier chaleureusement pour cette très belle évaluation de notre établissement.
À très bientôt.
Bien à vous.
Joris Barbotin
GM
No Public Name
Leisure travelers
70-79 years
Reviewed: 7 years ago (03/11/2017)
Date of experience: 10/2017

I booked through a third party and experienced a troublesome website that didn’t show that my reservation was confirmed. So I attempted to book again. I ended up two exact reservations and had a horrible time trying to cancel one of the reservations when took almost a week working with Best Western main office and calling the Hitel directly. What a nightmare! I will not stay at another Best Western as this mess. Then when I arrived, I was treated very rudely and told that I had cancelled my reservation that day! Impossible, I was on a plane for 11 hours and a train for an hour prior to arriving. I have no idea what or where this hotel got the idea that I had cancelled the day of my arrival. It was the only place that I was treated rudely.

By Bryan
Leisure travelers
60-69 years
Reviewed: 7 years ago (03/11/2017)
Date of experience: 11/2017

It was really nice hotel and it is located near the train station. So it is so easy to move around even to the jungfrau.
i really enjoyed my stay this hotekl and I would recommand all tourist to stay at this elegant hotel. Staffs were very kind and helpful to me.

Dear Sir,
I would like to thank you for your great review and highlighting the location and the friendliness of the team.
Additionaly, thank you so much for your recommendation.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (02/11/2017)
Date of experience: 11/2017

très agréable, bien placé et personnel très aimable

Bonjour,
Je vous remercie infiniment pour votre très belle évaluation et pour la mise en avant de l'emplacement de l'établissement et de l'amabilité du personnel.
Bien à vous.
Joris Barbotin
GM
By FERRER
Leisure travelers
50-59 years
Reviewed: 7 years ago (31/10/2017)
Date of experience: 10/2017

Bon accueil, séjour agréable

Bonjour,
Je vous remercie pour votre belle évaluation.
À bientôt.
Bien à vous.
Joris Barbotin
GM
No Public Name
Business
60-69 years
Reviewed: 7 years ago (30/10/2017)
Date of experience: 10/2017

Overall experience good. Disappointing that the water is being charged but otherwise no complaint and would go back.

Hello,
I would like to thank you for your nice review.
We would be pleased to welcome you back in a near future.
Kind regards
Joris Barbotin
GM
By CHRISTEL
Leisure travelers
50-59 years
Reviewed: 7 years ago (30/10/2017)
Date of experience: 10/2017

Un très agréable séjour

Bonjour,
Un grand merci pour cette très belle évaluation.
Bien à vous.
Joris Barbotin
GM
No Public Name
Business
40-49 years
Reviewed: 7 years ago (30/10/2017)
Date of experience: 10/2017

Vraiement positiv! Tres agreable.

Bonjour,
Je vous remercie très chaleureusement pour cette très belle évaluation.
À bientôt.
Bien à vous.
Joris Barbotin
GM
No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (30/10/2017)
Date of experience: 10/2017

Zu wenig für den Preis

Hello,
I am sorry to read that your experience at the Mirabeau did not reach your expectation.
Kind regards
Joris Barbotin
GM
By Heinz Brunner
Leisure travelers
50-59 years
Reviewed: 7 years ago (27/10/2017)
Date of experience: 10/2017

Gute Basis für Marathon und Sightseeing. Hotel stellte für Teilnehmer Marathon auch nach dem Aus-Checken Zimmer zum Duschen und Umziehen zur Verfügung. Super!

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