Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,308 reviews across 10 portals
:
No Public Name
Alone
50-59 years
Reviewed: 3 years ago (09/03/2023)
Date of experience: 03/2023

Positive même si très courte

Cher Monsieur,
Je vous remercie infiniment pour cette belle évaluation.
Nous nous réjouissons d'ores et déjà de vous revoir au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
By Adrian Brookes
Business
50-59 years
Reviewed: 3 years ago (08/03/2023)
Date of experience: 03/2023

Very pleasant. I would return.

Sir,
I warmly thank you for your great review.
I have taken note of your remark about the behavior of the staff at the breakfast service and I do apologize.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
No Public Name
Family
30-39 years
Reviewed: 3 years ago (07/03/2023)
Date of experience: 03/2023

Très bonne, hôtel pratique, proche de la gare et la chambre familiale est un gros plus. Nous y reviendrons probablement.

Bonjour,
Je vous remercie d'avoir prie le temps de mettre votre commentaire.
Nous sommes ravis de lire vos lignes et de savoir que vous avez globalement apprécié votre séjour au Mirabeau.
Je suis sincèrement navré du ressenti que vous avez eu à l'accueil du service du petit-déjeuner et je vous prie d'accepter mes excuses.
Nous nous réjouissons de vous revoir très bientôt.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Business
50-59 years
Reviewed: 3 years ago (03/03/2023)
Date of experience: 03/2023

Excelente localização, serviço. Sentimo-nos em casa.

Hello,
I thank you for your great review.
We are delighted to read your lines and knowing that you were feeling like at home.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
By BAYOL
Business
40-49 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

Plat d'excellente qualité, service impeccable

Bonjour,
Je vous remercie chaleureusement pour cette excellente évaluation.
Nous nous réjouissons de vous accueillir à nouveau dans un futur proche.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Alone
60-69 years
Reviewed: 3 years ago (22/02/2023)
Date of experience: 02/2023

Ottimo. Anche se questa volta la camera aveva uno starno odore appena entrati..

Salve,
Grazie per l'eccellente recensione del vostro soggiorno di tre notti. Mi dispiace molto per l'odore nella vostra camera al momento dell'arrivo, non dovrebbe accadere!
Saremo lieti di accogliervi nuovamente nel prossimo futuro.
Cordiali saluti.
Joris Barbotin
Direttore
No Public Name
Business
60-69 years
Reviewed: 3 years ago (21/02/2023)
Date of experience: 02/2023

I was tired and had severe headache and did not plan to stay. However was ttoo tired to travel home and decided to take a chance. Seeing friendly and helping receptionist I realized that it is best for me to stay overnight. I got best care possible and headache was immediately less intense. To stay overnight was best decision for my health.

Hello,
I thank you very much for your review and comments.
I have taken note that you particularly appreciated the professionalism of the front desk staff.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
Director
By Barbier Marc et Isabelle
Couple
70-79 years
Reviewed: 3 years ago (17/02/2023)
Date of experience: 02/2023

Très bien, personnel très accueillant

Bonjour,
Un grand merci pour cette belle évaluation.
Nous sommes ravis de savoir que vous avez passé un agréable séjour chez nous.
Nous vous disons à très bientôt au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Alone
70-79 years
Reviewed: 3 years ago (02/02/2023)
Date of experience: 02/2023

Excellent séjour, service très aimable.

Bonjour,
Un grand merci pour cette excellente évaluation.
Nous sommes ravis de lire vos lignes et nous nous réjouissons d'ores et déjà de vous accueillir à nouveau dans un futur proche.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Friends
50-59 years
Reviewed: 3 years ago (27/01/2023)
Date of experience: 01/2023

there s not 1negative remark I could make about the hotel . The staf where attentive , the room clean and decorate tastfull , the sheets where very soft , no noise from outside in the room , lots of choices for breakfast and
there was an extensive choice in the menu and excellent cuisine.

Hello,
I thank you very much for all your great comments regarding the staff, the comfort of your room and the quality of the restaurant.
We look forward to welcoming you back while travelling to Lausanne.
Kind regards
Joris Barbotin
Director
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