Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,193 reviews across 10 portals
:
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

Good family room with cleanliness.

Hello,
I would like to thank you for your nice review and highlighting the cleanliness of the property and the quality of your family room.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

Ottimo, personale molto gentile professionale

Hello,
I would like to thank you for your great review and highlighting the professionalism of the team.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (14/05/2018)
Date of experience: 05/2018

Schönes Hotel, gute Lage, sehr sauber und freundliches Personal.

Hello,
I would like to thank you for your great review and highlighting the location, the cleanliness of the property and the friendliness of the team.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (07/05/2018)
Date of experience: 04/2018

Very enjoyable - I would stay at this hotel again if I went back to Lausanne.

Hello,
I would like to thank you for your great review. We look forward to welcoming you back in a near future while travelling to Lausanne.
Kind regards
Joris Barbotin
GM
By Michael Shapiro
Business
40-49 years
Reviewed: 8 years ago (06/05/2018)
Date of experience: 05/2018

The staff is always incredibly helpful. Even though I only stay there once a year, I am always remembered and treated well. Thank you for your hospitality!

Hello,
I would like to thank you for your great comments and for your loyalty.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (01/05/2018)
Date of experience: 04/2018

Excellent location for Station...

Hello,
I would like to thank you for your great review.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
By Sandra Burri
Business
50-59 years
Reviewed: 8 years ago (30/04/2018)
Date of experience: 04/2018

I had a good experience in this Hotel.
Unfortunately I forgot an bracelette in my room, and nobody of the cleaning staff did find it or give it back to the reception. I don't know, what happened, I phoned the next day, and the Lady on the reception told me that unfortunately there was nothing. Bur of Course this is not the fault of anyone but me :-(-

Madam,
I thank you for taking the time to post your review.
I asked the Housekeeper Manager to check your room a second time and unfortunatley we did not find anything.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (27/04/2018)
Date of experience: 04/2018

Right since CHECK in to check out everything was excellent. THANKS Magi

Hello,
Thank you so much for your great review.
We look forward to welcoming you back in a near future.
Kind regards
Joris Barbotin
GM
By Alain Roy
Leisure travelers
50-59 years
Reviewed: 8 years ago (26/04/2018)
Date of experience: 04/2018

Personnel amicable, très propre et excellente location.

Monsieur,
Je vous remercie infiniment pour tous vos commentaires élogieux sur notre établissement.
À très bientôt au Mirabeau.
Bien à vous.
Joris Barbotin
GM
By Claude Guelbert
Leisure travelers
40-49 years
Reviewed: 8 years ago (23/04/2018)
Date of experience: 04/2018

Très sympathique et correct pour ce niveau d'hôtel!
Je viens de faire un email par contre, car j'ai remarqué que les CHF 10 débité en arrivant n'ont pas été prises en considération à mon départ.

Cher Monsieur,
Je vous remercie infiniment pour votre évaluation.
Votre carte AMEX n'a pas été débité du montant réservé de Chf. 10.-. La réservation a été annulé cet après-midi.
Au plaisir de vous accueillir tout prochainement au Mirabeau.
Bien à vous.
Joris Barbotin
GM
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