Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,027 reviews across 10 portals
:
No Public Name
Business
40-49 years
Reviewed: 3 months ago (15/10/2025)
Date of experience: 10/2025

tres satisfaisante - repond aux attentes - pour un sejour business - hotel chaleureux et bien placé

Chère Madame,
Je vous remercie sincèrement pour votre excellente évaluation et pour la confiance accordée lors de votre séjour professionnel.
Nous sommes ravis d’apprendre que notre établissement vous a offert le confort, la convivialité et la localisation recherchés pour un déplacement d’affaires réussi. Il est gratifiant de savoir que la qualité de la chambre, la propreté et le rapport qualité/prix ont pleinement répondu à vos attentes.
Votre appréciation à l'égard de l'amabilité de notre équipe, et plus particulièrement de l’attention portée à l’accueil en soirée (Charlotte en réception & Jin au restaurant), nous touche tout particulièrement. L'engagement et le souci du détail de nos collaborateurs sont essentiels à l'expérience que nous souhaitons offrir à chacun de nos hôtes.
Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage à Lausanne.
Bien à vous.
Joris Barbotin
Directeur
By Jil Silberstein
Couple
70-79 years
Reviewed: 3 months ago (14/10/2025)
Date of experience: 10/2025

Hôtel parfait et parfaitement situé!

Cher Monsieur Silberstein,
Je vous remercie sincèrement pour votre excellente évaluation et pour avoir partagé votre enthousiasme à l'égard de notre établissement.
Nous sommes ravis d’apprendre que l’emplacement, la qualité de la chambre, la propreté ainsi que l'accueil et le rapport qualité/prix ont pleinement répondu à vos attentes. Vos retours positifs encouragent toute notre équipe à maintenir un service à la hauteur de vos exigences. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain séjour à Lausanne.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Couple
40-49 years
Reviewed: 3 months ago (13/10/2025)
Date of experience: 10/2025

_____________________

Sehr geehrter Herr,
wir bedanken uns herzlich für Ihre positive Bewertung. Es freut uns sehr, dass Ihnen der Komfort des Zimmers, das elegante Badezimmer und der Blick auf den Genfer See gefallen haben.
Ihre Bewertung hinsichtlich der Sauberkeit, der Lage und der Freundlichkeit unseres Teams berührt uns sehr. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Joris Barbotin
Direktor
No Public Name
Family
40-49 years
Reviewed: 3 months ago (13/10/2025)
Date of experience: 10/2025

Overall great experience

Dear Sir,
We sincerely thank you for taking the time to share your positive experience. We are delighted to hear that you enjoyed the spacious size of your room and our central location. We are particularly touched by your feedback on the cleanliness and friendliness of our team.
We look forward to welcoming you back to the Mirabeau.
Kind regards.
Joris Barbotin
Director
By Rachel Kurz
Alone
60-69 years
Reviewed: 3 months ago (12/10/2025)
Date of experience: 10/2025

j'etais très satisfaite

Chère Madame Kurz,
Je vous remercie vivement pour votre excellente évaluation et pour la confiance que vous nous avez accordée lors de votre récent séjour au Mirabeau.
Nous sommes ravis d’apprendre que vous avez été pleinement satisfaite, notamment grâce à la qualité de la chambre, à notre emplacement privilégié au cœur de Lausanne, ainsi qu’à la propreté et à l’accueil réservé par notre équipe.
Nous avons bien pris note de votre remarque concernant le coffre-fort dans la chambre. Même si cela n’a pas eu d’impact sur le confort de votre séjour, nous vous remercions de l’avoir signalé.
Nous espérons vous accueillir à nouveau très prochainement au Mirabeau.
Bien à vous.
Joris Barbotin
Directeur
No Public Name
Couple
60-69 years
Reviewed: 3 months ago (07/10/2025)
Date of experience: 10/2025

Very relaxing. Much better facility than the other hotels we stayed at in the last two weeks. Great location to use the transit system

Dear Sir,
Thank you very much for your excellent feedback.
We are delighted to hear that you found our facilities particularly pleasant and relaxing compared to other establishments you have visited recently.
We are also pleased that the hotel's location, with easy access to public transportation, as well as the cleanliness of the room and the friendliness of the staff, contributed to making your stay a most enjoyable one.
Kind regards
Joris Barbotin
Director
No Public Name
Alone
70-79 years
Reviewed: 3 months ago (06/10/2025)
Date of experience: 10/2025

Well presented hotel, but the noise from the adjacent bathroom room put me off staying at Mirabeau again. My son and granddaugher live in Lausanne so I visit every 2 months. i have been staying elsewhere but thought i would try the Mirabeau. I'm not sure I will stay with you again.

Dear Madam,
Thank you for taking the time to share your impressions following your stay with us. We are delighted that you enjoyed the presentation of our hotel as well as the cleanliness, location, and courtesy of our team.
We are sincerely sorry to hear that the noise from the neighboring room disturbed your comfort. We have taken note of your comment regarding soundproofing, and we regret that this had an impact on your experience with us.
We greatly value your feedback, which helps us to continuously improve our services to best satisfy our guests during their visits to Lausanne.
When you come back, don't hesitate to book directly with us. You'll get a better rate, and we'll make sure you get a quiet room.
Kind regards
Joris Barbotin
Director
By Diego Fasciati
Business
50-59 years
Reviewed: 3 months ago (06/10/2025)
Date of experience: 10/2025

Very pleasant experience, friendly and relaxed atmosphere, would book again.

Dear M. Fasciati,
Thank you very much for your excellent review and feedback.
We are delighted to hear that you had a pleasant stay and that you enjoyed the friendly atmosphere, the cleanliness and comfort of your room.
We are also pleased to know that you were impressed by the kindness and professionalism of the team, whether at the reception desk, at breakfast, or at the bar.
We sincerely hope to have the pleasure of welcoming you back on your next visit to Lausanne.
Kind regards
Joris Barbotin
Director
By Craig Robinson
Couple
60-69 years
Reviewed: 3 months ago (06/10/2025)
Date of experience: 10/2025

We had a very nice stay at Hotel Mirabeau. It is a particularly charming and attractive hotel in central Lausanne, just a few minutes walk from the train station. We would certainly stay there again.

Dear Mr. Robinson,
We would like to thank you very much for sharing your positive experience at the Hotel Mirabeau.
It is a great pleasure to hear that you enjoyed the charm and central location of our establishment, close to the train station.
We are delighted that your stay has made you want to come back.
Kind regards
Joris Barbotin
Director
By K Colin
Business
60-69 years
Reviewed: 3 months ago (05/10/2025)
Date of experience: 10/2025

Great! I love the hotel and stay every time I’m in town.

Good morning,
Thank you so much for your great review and for your loyalty.
We have taken note that you particularly appreciated the comfort of your room and the friendliness of the front office team.
We look forward to hosting you back in the near future.
Kind regards
Joris Barbotin
Director
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