Hôtel Mirabeau hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 4,193 reviews across 10 portals
:
No Public Name
Business
60-69 years
Reviewed: 8 years ago (21/09/2017)
Date of experience: 09/2017

Good clean hotel with very pleasant staff

Hello,
I would like to thank you for your nice review and highlighting the cleanliness of the hotel and the friendliness of the team.
Kind regards
Joris Barbotin
GM
By Stuart Scott
Leisure travelers
60-69 years
Reviewed: 8 years ago (21/09/2017)
Date of experience: 09/2017

Our BIG mistake with just the BEST outcome. We had planned to stay in and my wife believed she had booked accommodation in Lucerne (also in Switzerland) with Lake views. After getting over the realisation that we had mistakenly booked in Lausanne with Lake views (some 230kl from Lucerne), we nevertheless decided to stay with that accommodation. Well, what a beautiful original art decor designed hotel, the theme of which is carried through the whole building, including the restaurant, bar and rooms. Despite our error (partly perhaps out of sympathy), the staff at the reception (and then in particular at that point and thereafter, the Hotel Manager) could not have been any more helpful and obliging in accommodating us in a beautiful large room, with a balcony, on which we later sat and had a few wines. The king bed was probably the most comfortable we had slept in after 6 weeks of Europe. Absolutely no criticism her. Eleven out of ten for this experience.

Hello,
I would like to thank you for your great review and for your BIG mistake.
We look forward to welcoming you back by mistake ;-).
Kind regards
Joris Barbotin
GM
No Public Name
Business
40-49 years
Reviewed: 8 years ago (19/09/2017)
Date of experience: 09/2017

Good. Nice staff - clean room. Bath supplies not replenished.

Hello,
I would like to thank you for taking the time to post your review. I do apologize if we did not change your bath supplies during your stay.
Kind regards
Joris Barbotin
GM
By Pierre Epars
Leisure travelers
50-59 years
Reviewed: 8 years ago (18/09/2017)
Date of experience: 09/2017

C'est toujours un plaisir de séjourner dans cet hôtel.

Bonjour,
Je vous remercie pour votre belle évaluation ainsi que pour votre fidélité.
Au plaisir de vous accueillir à nouveau au Mirabeau.
Bien à vous.
Joris Barbotin
GM
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (16/09/2017)
Date of experience: 09/2017

very nice simple hotel. Good location and clean. good size rooms.

Hello,
I would like to thank you for your great review and highlighting the location, the cleanliness of the property and the size of the bedroom.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (16/09/2017)
Date of experience: 09/2017

Estancia muy satisfactoria, la única pega, la falta de medios para entrar en el hotel de los descapacitados, no hay rampa de entrada.

No Public Name
Business
50-59 years
Reviewed: 8 years ago (14/09/2017)
Date of experience: 09/2017

E' sempre piacevole soggiornare da voi

Hello,
I would like to thank you for your loyalty.
Kind regards
Joris Barbotin
GM
By Pat Hart
Business
60-69 years
Reviewed: 8 years ago (14/09/2017)
Date of experience: 09/2017

Good hotel with friendly staff

Hello,
I would like to thank you for highlighting the friendliness of the team.
Again thank you for your great review.
Kind regards
Joris Barbotin
GM
No Public Name
Leisure travelers
70-79 years
Reviewed: 8 years ago (14/09/2017)
Date of experience: 09/2017

Un hotel tres bien situé au coeur d'une ville magnifique.

Bonjour,
Je vous remercie d'avoir pris le temps de poster votre commentaire sur notre belle région.
Bien à vous
Joris Barbotin
GM
No Public Name
Business
50-59 years
Reviewed: 8 years ago (13/09/2017)
Date of experience: 09/2017

Bel établissement mais salle de bain à revoir !

Bonjour,
Je vous remercie pour cette belle évaluation. J'ai pris bonne note de votre remarque sur la salle de bain qui, il est vrai, est peut-être un peu petite.
Bien à vous.
Joris Barbotin
GM
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