No Public Name
Leisure travelers
70-79 years
Reviewed:
9 years ago
(03/11/2017)
Date of experience:
10/2017
By Bryan
Leisure travelers
60-69 years
Reviewed:
9 years ago
(03/11/2017)
Date of experience:
11/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(02/11/2017)
Date of experience:
11/2017
By FERRER
Leisure travelers
50-59 years
Reviewed:
9 years ago
(31/10/2017)
Date of experience:
10/2017
No Public Name
Business
60-69 years
Reviewed:
9 years ago
(30/10/2017)
Date of experience:
10/2017
By CHRISTEL
Leisure travelers
50-59 years
Reviewed:
9 years ago
(30/10/2017)
Date of experience:
10/2017
No Public Name
Business
40-49 years
Reviewed:
9 years ago
(30/10/2017)
Date of experience:
10/2017
No Public Name
Leisure travelers
30-39 years
Reviewed:
9 years ago
(30/10/2017)
Date of experience:
10/2017
By Heinz Brunner
Leisure travelers
50-59 years
Reviewed:
9 years ago
(27/10/2017)
Date of experience:
10/2017
No Public Name
Leisure travelers
70-79 years
Reviewed:
9 years ago
(25/10/2017)
Date of experience:
10/2017
I booked through a third party and experienced a troublesome website that didn’t show that my reservation was confirmed. So I attempted to book again. I ended up two exact reservations and had a horrible time trying to cancel one of the reservations when took almost a week working with Best Western main office and calling the Hitel directly. What a nightmare! I will not stay at another Best Western as this mess. Then when I arrived, I was treated very rudely and told that I had cancelled my reservation that day! Impossible, I was on a plane for 11 hours and a train for an hour prior to arriving. I have no idea what or where this hotel got the idea that I had cancelled the day of my arrival. It was the only place that I was treated rudely.