Hotel Mirabell by Maier Privathotels hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,594 reviews across 10 portals
:
By Hanna
Couple
60-69 years
Reviewed: 4 months ago (28/05/2026)
Date of experience: 05/2026

What I really liked was the staff, the coffee in the lounge, the water in the lounge and the fridge in the room. Also for us the location was perfect since we needed to take a train and could walk to the station..and in general the hotel was quite close to the old town of Munich.

Dear Hanna,

thanks for your visit and for sharing your experiences with us and other guests. Great the central location and closeness to the train station as well as to the city center both made your stay very convenient and kept your way to the train station short. We are also happy about your feedback regarding amenities we offer. So good the little extras like the fridge in the room or the free coffee/tea we offer 24/7 in our lobby gave your stay an extra boost. Your praise on our friendly staff makes us very happy to and keeps us motivated.
Looking forward to welcome you back at Mirabell someday in the future.

Best regards
Paula
By U & M
Couple
50-59 years
Reviewed: 4 months ago (27/05/2026)
Date of experience: 05/2026

Ein sehr schönes und sauberes Hotel, in einer leider nicht so ansprechenden Gegend, und direkt an der Hauptstraße. Dafür mit sehr freundlichem Personal. Im Eingangsbereich steht ein Kaffeeautomat und ein Wasserbehälter zur kostenlosen Bedienung. Außerdem Snacks und ein Kühlschrank mit Getränken zum Kauf. Unschlagbar ist einfach die Nähe zur Innenstadt und Bahnhof, bzw. U-Bahn.

Liebe Michaela,

wir bedanken uns für Ihre Bewertung und freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ihre positive Rückmeldung zu unserem kostenlosen Kaffee und Wasserservice, welchen wir 24/7 in unserer Lobby anbieten, zeigt uns, dass dieser Service von unseren Gästen sehr geschätzt wird. Gerne haben sich unsere Mitarbeiter auch um Ihr Wohlbefinden während Ihres Aufenthaltes gekümmert und freut sich natürlich über das Lob von Ihnen. Die zentrale Lage und Nähe vom Bahnhof wird von sehr vielen unserer Gäste als positiv hervor gehoben. Da wir eben in der Nähe des Bahnhofes sind, ist das Viertel um unser Hotel rum auch dementsprechend geprägt von diversen, multikulturellen Einflüssen. Typische Charakteristika einer Bahnhofsgegend einer Großstadt. Wir sind froh, dass Sie aber eben auch die Vorzüge dieser Lage sehr geschätzt haben.

Wir würden uns freuen, wenn Sie uns wieder einmal besuchen kommen.

Beste Grüße
Ihre Paula
No Public Name
Couple
50-59 years
Reviewed: 4 months ago (27/05/2026)
Date of experience: 05/2026

Wunderbar

Lieber Gautschi,

wir bedanken uns für Ihren Besuch und Ihre Bewertung. Schön, dass Sie rundum zufrieden waren und einen wunderbare Erfahrung und Zeit bei uns hatten. Gerne heißen wir Sie wieder einmal bei uns willkommen.

Beste Grüße
Ihre Paula
No Public Name
Family
50-59 years
Reviewed: 4 months ago (26/05/2026)
Date of experience: 05/2026

Sehr zu empfehlen

Lieber Gast,

wie schön, dass es Ihnen bei uns so gut gefallen hat und Sie rundum sehr zufrieden waren. Es macht uns sehr glücklich zu sehen, dass Sie in allen Belangen sehr zufrieden mit unserem Haus und Service waren. Toll, dass insbesondere das Frühstück mit seiner Frische und Qualität so positiv hervor gestochen ist und Sie auch hier expliziet auf die Freundlichkeit unserer MItarbeiter hinweisen.

Wir freuen uns, wenn Sie uns bald wieder besuchen kommen.

Beste Grüße
Ihre Paula
No Public Name
Family
60-69 years
Reviewed: 5 months ago (23/05/2026)
Date of experience: 05/2026

#1. I believe the photos provided in the Expedia website were misleading and made the room appear to be larger than it was. It was an extremely uncomfortable stay for myself and my daughter (2 adults). #2. The area wasn’t quite what I was hoping for. I came to Germany to experience more traditional German culture, food, and atmosphere, but I didn’t really find that in this neighborhood.

Dear Guest,

Thank you for your stay and for taking the time to share your impressions with us in detail. We are very sorry that your stay did not meet your expectations and would like to address your feedback.

We are sorry to hear that the room size was insufficient for you and your daughter and that the photos provided online did not accurately reflect the actual feel of the space. We would like to let you know, that we have different room categories with different design and amenities. Maybe this let to your wrong expectatoins. Anyway, we understand how important a comfortable and suitable retreat is during your stay. We would be grateful for any suggestions regarding additional hooks and shelves, as well as more thoughtful furniture arrangements, to enable future improvements.

Regarding the neighborhood, we regret that you did not find the traditional German atmosphere you had hoped for. Our location is characterized by international diversity and a central location, which is an advantage for many guests, but we understand that this may not always align with personal preferences.

We have carefully read your comment about the waste disposal; we know how important order and cleanliness in the room are. We also acknowledge that a trash can or trash bags would have been helpful. We will gladly review how we can improve this service.

We are especially sorry that you lacked information about local events and excursion tips during your stay. We understand that clear guidance and recommendations would have made your time more enjoyable and enriching. Your suggestion to provide more informational materials is valuable.

Finally, we apologize for the discrepancies with the room booking and the inconvenience caused by the bed configuration. We know how important a suitable room layout is, especially for families.

Thank you for your detailed and honest feedback, which helps us to continuously improve our services.

Best regards
Paula
No Public Name
Couple
40-49 years
Reviewed: 5 months ago (22/05/2026)
Date of experience: 05/2026

My experience was entirely consistent with my expectations based on the hotel’s website and my research about the neighborhood and location within the city.

Dear guest,

thanks for your visit and your review. We are so happy you enjoyed beeing our guests. Great your expectations were totall met and everything was like you were hoping for when booking.

Looking forward to welcome you again.

Best regards
Paula
By Jill
Couple
40-49 years
Reviewed: 5 months ago (22/05/2026)
Date of experience: 05/2026

The hotel was nice and cozy. The staff was very friendly and helpful.

Dear Jill,

thanks for sharing your experiences with us and other guests. We are delighted to read you enjoyed your stay with us a lot. So good you liked the cozyness of our hotel a lot. Happy about your praise regarding the helpfulness and friendliness of our staff. It was a pleasure to make you feel welcome.

Looking forward to your next visit.

Best regards
Paula
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (21/05/2026)
Date of experience: 05/2026

Highly recommend this lovely boutique hotel Super convenient location near the central station and affordable for a 3-star hotel at a prime location in a big city. The breakfast buffet was excellent with high-quality options, making our 3-night stay thoroughly enjoyable.

Dear Guest,

Thank you for your visit and your helpful feedback. We are delighted that you enjoyed your stay at our hotel and highlighted its central location and value for money. We are especially pleased that you appreciated the quality of our breakfast buffet and the high level of cleanliness throughout the hotel.

Your praise for our team is a wonderful motivation – friendliness and warm service are very important to us in making our guests' stay as pleasant as possible.

We have taken your comments regarding the room size and the accessibility of the reception, elevator, and breakfast room into careful consideration. We are aware of this situation and also inform on our website, that we are not fully accessible.

We hope you will visit us again on your next trip to Munich.
Best regards
Paula
No Public Name
Friends
40-49 years
Reviewed: 5 months ago (18/05/2026)
Date of experience: 05/2026

The rooms are too small and the bathroom could be improved. Daily cleaning recommended.

Dear Mr. Trettin,

Thank you very much for your feedback.

Our room categories and their sizes are clearly listed on our website at the time of booking. The room category you booked is approximately 15 m² in size and is priced slightly lower as a result. For a future stay, we would be happy to recommend a Superior or Premium room to better meet your needs.

Our cleaning policy is also described both on our website and in the booking confirmation. Rooms are not cleaned daily. However, our guests are of course welcome to help themselves to fresh towels and other toiletries at any time, free of charge.

We look forward to welcoming you back.

Kind regards
Paula
No Public Name
Couple
60-69 years
Reviewed: 5 months ago (18/05/2026)
Date of experience: 05/2026

Prinzipiell gerne wieder, wenn die Preisentwicklung aber so weitergeht, (kommenden November teilweise Preise von über 300 (!) pro Nacht, das hat offenbar mit „Dynamic Pricing“ zu tun), nicht mehr leistbar. Sonst alles sehr okay, die Lage Nähe Hauptbahnhof ist ideal für uns.

Lieber Walter,

schön, dass Sie unser Gast waren und sich bei uns sehr wohl gefühlt haben. Es freut uns, dass wir in sämtlichen Belangen überzeugen konnten. Wir verstehen Ihre Anmerkung hinsichtlich des variablen Zimmerpreises. Ja, wir passen unsere Preise ja nach Saison und Nachfrage an. Das ist sehr typisch in der Stadthotellerie. Wir hoffen sehr, dass der Preis Sie beim nächsten Mal überzeugt und Sie bei uns buchen.

Beste Grüße
Ihre Paula
Back to Top CERTIFICATE what's this?