Hotel Mirabell by Maier Privathotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 11,244 reviews across 12 portals
:
By Tracey Lane
Family
60-69 years
Reviewed: 1 year ago (05/06/2024)
Date of experience: 05/2024

Good. Pretty walkable to everything

No Public Name
Family
40-49 years
Reviewed: 1 year ago (03/06/2024)
Date of experience: 05/2024

Es hat uns sehr gut gefallen, alles sehr ordentlich, alle freundlich, haben uns sehr wohl gefühlt.

No Public Name
Business
50-59 years
Reviewed: 1 year ago (03/06/2024)
Date of experience: 05/2024

having free flow of coffee in the lobby is the best

By Kate Nowak
Couple
50-59 years
Reviewed: 1 year ago (02/06/2024)
Date of experience: 05/2024

The desk staff were very friendly and helpful every time we needed something. The room was quite a bit smaller than we expected even though we were 'upgraded' to a better room. Since our stay was a week long it started to feel very small and cramped. If our stay was only a day or two it would have been much better. The bathroom had some issues such as the toilet would continue to flush and we had to manually pull the button back out in order to stop the flushing. In addition, since there was no shower curtain water would spray from the shower head out of the tub if the shower head was mounted straight ahead as designed, so we had to mount the shower head facing the side tile wall when we were not actively using it to rinse our hair/body to try and limit the water spraying the bathroom. The pillows were also extremely soft and it was very difficult to use them to sit up in bed to watch tv as there wasn't much support (even when trying to sleep with them) and since the tv was mounted flat to the wall it was difficult to watch tv from the small table and chairs. It also would have been nice to have an option of actual china cups to drink coffee from at the coffee machine downstairs instead of paper cups (which alter the taste of the coffee). Paper cups are fine if you are leaving the building, but to take coffee up to the room to drink, it would be nice to have actual coffee cups available.

Dear Kadren,
thanks for choosing our hotel while staying in Munich.
We are glad you generally liked your stay at our hotel, appreciatedt the central location and closeness to the train station and very much enjoyed teh friendly and helpful staff of us. It was a pleasure to host and welcome you. Great the free coffee we offer 24/7 was enjoyed too.
Reading that you were not convenient with the room size is a pitty and we are sorry we could not meet your expectations in this point. All our rooms are described to detail on our website. The room size of each room category is included in the discription. Therefore the size sould not be a surprise.
You could have given us feedback on the cushions at any time so that we could have provided you with more cushions. Every guest should sleep well with us. It would have been easy to help you here. We have gladly taken on board your feedback regarding the coffee cups and will consult internally to see if we can improve anything here. However, as we cannot control who only takes the cup to go or takes it to their room, we will have to check whether there is a suitable solution here.
It's a pity that you didn't come to reception during your week-long stay to share your concerns. We would of course have tried to help you accordingly to improve some points directly on site. However, if we are not informed
For a next visit please check out our website to find a bigger sized room, which meets your expectations. Looking forward to host you again anyway.
Best regards
Paula
No Public Name
Couple
40-49 years
Reviewed: 1 year ago (02/06/2024)
Date of experience: 05/2024

In ordnung

No Public Name
Business
60-69 years
Reviewed: 1 year ago (02/06/2024)
Date of experience: 05/2024

Sehr schönes City Hotel in zentraler Lage mit sehr gutem Preis- Leistungsverhältnis.

No Public Name
Couple
20-29 years
Reviewed: 1 year ago (02/06/2024)
Date of experience: 05/2024

Gut

By Danko Mijajlovic
Couple
50-59 years
Reviewed: 1 year ago (01/06/2024)
Date of experience: 05/2024

Allgemein bin ich zufrieden. Alles hat gut funktioniert.

No Public Name
Couple
60-69 years
Reviewed: 1 year ago (01/06/2024)
Date of experience: 05/2024

Super! Wir fühlten uns rundum gut betreut. Sehr gerne wieder!

No Public Name
Couple
50-59 years
Reviewed: 1 year ago (31/05/2024)
Date of experience: 05/2024

Es ist ein sehr schönes und gepflegtes kleines Stadthotel, dass sich bestens für einen Wochenendtrip eignet.

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