Hotel Mirabell by Maier Privathotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 11,254 reviews across 12 portals
:
No Public Name
Friends
40-49 years
Reviewed: 3 years ago (10/12/2022)
Date of experience: 12/2022

Sehr positiv....

By BB
Friends
60-69 years
Reviewed: 3 years ago (09/12/2022)
Date of experience: 12/2022

Clean room, great staff, great food.

Dear guests,

your review is great - thank you so much. We are happy to read you enjoyed your stay, liked the cleanliness at our hotel, appreciated the friendliness of our staff and enjoyed the breakfast we offer. Reading that you would appreciate a non smoking room irritates us a bit as we are a non smoking hotel and it's strikly forbitten to smoked in all areas and rooms of our hotel. Do you maybe mix up something? We would appreciate it when you could change your review as we are a non Smoking hotel. Thank you so much!

Best regards
Paula
By Debra Vance
Couple
60-69 years
Reviewed: 3 years ago (09/12/2022)
Date of experience: 12/2022

A wonderful place to stay!

No Public Name
Friends
50-59 years
Reviewed: 3 years ago (09/12/2022)
Date of experience: 12/2022

Alles Super

No Public Name
Business
50-59 years
Reviewed: 3 years ago (08/12/2022)
Date of experience: 12/2022

Gut

By Cherry Cheng
Business
30-39 years
Reviewed: 3 years ago (07/12/2022)
Date of experience: 12/2022

if have chance, would like to visit again

By Tim Arnold
Couple
70-79 years
Reviewed: 3 years ago (07/12/2022)
Date of experience: 12/2022

Entrance fresh and inviting

No Public Name
Friends
60-69 years
Reviewed: 3 years ago (05/12/2022)
Date of experience: 12/2022

Provide non smoking too.

Dear guest,

it was a pleasure hosting you recently. Thank you for sharing your feedback with us. Great you enjoyed the breakfast we serve. We are sorry to say but we do not understand what you mean with "provide non smoking tool" We are a non smoking hotel and it's not allowed to smoke in our hotel. We are sorry should you missunderstood anything. Please inform us in detail to understand your problem. Looking forward to host you again.
Best regards
Paula
No Public Name
Friends
60-69 years
Reviewed: 3 years ago (05/12/2022)
Date of experience: 11/2022

Seit Jahren "unser" Hotel. Familiär, gut gelegen, und das super feine Frückstücksbuffet verschönern den Aufenthalt in München.

Liebe Familie Hofer,

es macht uns immer wieder so viel Freude Sie bei uns willkommen zu heißen. So schön, dass Sie sich in unserem Hause so wohl fühlen und gerne unsere Gäste sind. Sie begleiten unsere Hotelgeschichte nun schon seit so vielen Jahren und das macht uns sehr stolz und glücklich. Danke, dass Sie uns Ihr Vertrauen schenken! Wir freuen uns auf viele weitere Besuche von Ihnen und heißen Sie immer gerne herzlich willkommen bei der Familie Maier.

Beste Grüße
Ihre Paula
No Public Name
Business
40-49 years
Reviewed: 3 years ago (05/12/2022)
Date of experience: 11/2022

???

Dear Guest,

thank you very much for your feedback about your stay.

The satisfaction of our guests is always our highest priority. We would like to take the opportunity to continuously improve the service through the feedback of our guests.

Unfortunately, it is not clear to us from your feedback what you did not like about your stay. Even the colleague at the reception did not receive any information from you on your departure that something was not in order. We would be grateful if you could provide us with more information on this.

We are looking forward to your message.

Kind regards
Paula
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