Hotel Passy Eiffel hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 4,935 reviews across 11 portals
:
By Gary
Family
50-59 years
Reviewed: 7 years ago (09/12/2019)
Date of experience: 12/2019

Fantastic location and lovely hotel

Dear Gary,

We thank you so much for your very nice review !

We are glad to hear that you enjoyed our location as well as our hotel.

We always do our best to make our guest stay enjoyable.

We are looking forward to welcoming you again

Warmest regards

Elisabeth CK*Manager
By I Payne
Couple
50-59 years
Reviewed: 7 years ago (09/12/2019)
Date of experience: 12/2019

Very pleasant stay - hotel was a good base

Dear Guest,

Many thanks for taking time to write your nice review.

We are glad that you had a pleasant stay with us and we hope to welcoming you again.

Very best regards

Elisabeth CK Manager.
By Crisafulli Serenella
Business
50-59 years
Reviewed: 7 years ago (07/12/2019)
Date of experience: 12/2019

Overall very good. The only thing i didn't like was that the only time i call the reception for the breakfast in my room it didn't arrive.
I had to call the reception 3 times and at the end after more than 1 hour ( i was in late for my meeting) you brought only a coffee and 2 pastries.

Dear Madam,

We thank you for taking time to write your review.

We are glad that you had overall a very good stay with us.

We do apologise for the delay of delivery of your breakfast. You called the first time and asked to the night porter, he forgot to give the information to our breakfast service.

When calling the second time I answered you and asked which type of breakfast you would prefer (continental or ‘’express’’) detailling what was included in each,
1 hot drink, 1 orange juice and 2 little pastries for the café express. You choose the ‘’ express’’ one. It has been delivered in about 10 minutes by the chambermaid.
We all know that we can always do better and are sincerely sorry for the delay it took to bring your breakfast.

We truly hope that you will grant us another opportunity of welcoming you back at the Passy Eiffel so we can provide you our best service.

Sincerely

Elisabeth CK
Manager
No Public Name
Business
50-59 years
Reviewed: 7 years ago (06/12/2019)
Date of experience: 11/2019

Les oeufs a la coque- fantastique!

Cher client,

Nos vous remercions pour votre très sympathique commentaire !

C'est toujours avec grand plaisir que nous vous accueillons à chacun de vos séjours parisiens, et nous sommes heureux que vous ayez aimé nos oeufs à la coque.

Nous attendons votre prochaine visite avec impatience.

Excellentes fêtes de fin d'année.

Elisabeth CK
Directrice
By David Rowe
Business
40-49 years
Reviewed: 7 years ago (05/12/2019)
Date of experience: 12/2019

Great stay at the hotel. The single room provided everything I needed. I would definitely return.

Dear David,

We thank you for your great review.

We are glad you enjoyed your stay with us and that our single room provided you all what you needed.

Awaiting to welcoming you again very soon

Warm Parisian regards

Elisabeth CK
Manager
No Public Name
Alone
60-69 years
Reviewed: 7 years ago (03/12/2019)
Date of experience: 12/2019

Idéalement situé dans un quartier où les hôtels sont rares. Personnel très aimable et à l'écoute.
Literie de bonne qualité. Salle de bains moderne à l'hygiène irréprochable. Je recommande.

Cher client,

Nous vous remercions pour votre commentaire élogieux.

Nous sommes heureux d'avoir su répondre à vos attentes aussi bien par l'accueil de notre personnel que par la qualité de notre literie et l'hygiène de notre établissement. Ces critères font partie de toutes nos priorités.

Nous vous remercions pour votre recommandation et espérons vous accueillir très bientôt

Cordialement

Elisabeth CK
Directrice.
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (03/12/2019)
Date of experience: 12/2019

Nous reviendrons, bien sûr, comme nous sommes revenus depuis plusieurs années.

Chers clients,

Nous voulons vous remercier pour votre fort sympathique commentaire et votre fidélité depuis plusieurs années.

C'est toujours un plaisir de vous accueillir lors de vos visites parisiennes et espérons vous revoir très bientôt.

Passez d'excellentes fêtes de fin d'année.

Cordialement

Elisabeth CK
Directrice
No Public Name
Business
60-69 years
Reviewed: 7 years ago (02/12/2019)
Date of experience: 12/2019

Hôtel très agréable, bien situé. Le personnel est très attentif à nos demandes, très efficace. Il n'y a aucune fausse note, c'est pour cela que nous y revenons lors de nos séjours parisiens.

Chers clients,

Nous vous remercions d'avoir pris le temps de nous laisser votre charmant commentaire. C'est toujours très agréable lorsque nos clients nous font des retours positifs, nous faisons toujours de notre mieux pour que vos séjours soient agréables.

Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.

Nous vous souhaitons d'excellentes fêtes de fin d'année.

Cordialement

Elisabeth CK
Directrice
No Public Name
Family
50-59 years
Reviewed: 7 years ago (02/12/2019)
Date of experience: 11/2019

Overall, for a 3-star hotel in the 16th, this is a good hotel, well-situated and easy to get to other locations with nearby Metro stops at Passy and

Dear Guests,

Many thanks for taking time to share your experience with your family in our hotel.

We are really glad that you appreciate our location as well as our family room and our staff sservice.

Our standards rooms size in Paris are different than the one in North America you are right. Our cold buffet is a good value for money (14 euro) compare to other hotels in the area. We pay attention to the products and variety we offer. And as you said you can eat what you want.

We hope to welcome you again in Paris.

Warm Parisian regards

Elisabeth CK
Manager
No Public Name
Business
40-49 years
Reviewed: 7 years ago (30/11/2019)
Date of experience: 11/2019

Muy buena y buena atención.

Dear Guest,

We thank you so much for such a nice grade.

We are happy that you appreciate your stay with us and we hope to welcoming you again soon

Warm regards

Elisabeth CK
Manager
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