Hotel Passy Eiffel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 5,032 reviews across 11 portals
:
By Sophie Wittemans
Family
50-59 years
Reviewed: 7 years ago (21/09/2019)
Date of experience: 09/2019

Très bonne expérience, nous reviendrons dans votre établissement si nous devons encore résider dans cette partie de Paris.

Chèrs clients,

Nous vous remercions de votre charmant commentaire. nous aurons plaisir à vous accueillir à nouveau quand vous reviendrez dans notre quartier.

Cordiales salutations

Elisabeth CK
Directrice
By Ranjani C
Family
50-59 years
Reviewed: 7 years ago (21/09/2019)
Date of experience: 09/2019

It was excellent except for the check out morning. At breakfast I had a very unfortunate incident of dealing with an angry prejudiced man and his wife who were guests there as well. I may have spoken a bit loudly for a few minutes on the phone. But they were terribly rude to me and he snatched my phone from my hand and walked away. I eventually got my phone back. All they had to do was politely tell me to lower my voice. I could hear them talking to each other, so why I cannot talk on the phone I did not understand.
I do understand you are not responsible for guest behavior. But what disappointed me was the polite but very metered reaction of the lady working the breakfast room and the front desk lady. Instead of acknowledging the couples horrible behavior they were “politely” telling me about French etiquette of not talking on phone when in restaurants!!! I am a seasoned traveler, I like to understand and behave as per local norms. But that man’s behavior was absolutely abominable and I felt that your stuff may have seemed polite but were absolutely siding with his horrible actions. That unfortunately was something I had to leave Paris with this time despite having an otherwise wonderful stay.

No Public Name
Family
50-59 years
Reviewed: 7 years ago (21/09/2019)
Date of experience: 09/2019

Very accommodating. Z

Dear Guest,

Many thanks for your really nice comment.

We are glad you found our service accomodating and we hope to welcoming you again soon.

Warmest regards

Elisabeth CK
Manager
No Public Name
Alone
20-29 years
Reviewed: 7 years ago (20/09/2019)
Date of experience: 09/2019

Tout était très bien

Chère cliente,

Nous vous remercions de nous avoir laisser votre commentaire et sommes heureux d'avoir rendu votre séjour agréable.

Nous espérons avoir le plaisir de vous accueillir à nouveau.

Elisabeth CK
Directrice
By Abdulrahman
Alone
30-39 years
Reviewed: 7 years ago (19/09/2019)
Date of experience: 09/2019

Great and fantastic experience but there shall be a large towel

Dear Guest,

We thank you for taking time to write your nice review.

We are glad to read that you had a great and fantastic experience during your stay.

We are really sorry if you did not get any large towel in your bathroom, normally there are 2 big and 2 small ones in it.

We hope you will give us a chance with another stay with us.

Very best regards

Elisabeth CK
Manager
No Public Name
Business
50-59 years
Reviewed: 7 years ago (18/09/2019)
Date of experience: 09/2019

Personnelle gentille, hôtel propre, position parfaite

Chère cliente,

Nous vous remercions pour votre charmant commentaire.

Nous sommes heureux que vous ayez apprécié notre situation ainsi que l'accueil de notre personnel.

Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Cordiales salutations

Elisabeth CK
Directrice
No Public Name
Business
50-59 years
Reviewed: 7 years ago (17/09/2019)
Date of experience: 09/2019

Formidable et c’est rare sur Paris!

Chère cliente,

Merci d'avoir pris de votre temps pour nous laisser votre adorable commentaire.

Nous sommes ravis d'avoir rendu votre séjour agréable.

Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.

Cordiales salutations

Elisabeth CK
Directrice
By Frank & Karen Whitten
Couple
50-59 years
Reviewed: 7 years ago (17/09/2019)
Date of experience: 09/2019

Hope I can get back here will definitely stay here people were outstanding

Dear Guests,

Many thanks for such an amazing comment !

We are really thrilled to read that you enjoyed your stay in our hotel.

We do hope to welcoming you again soon.

Warmest regards

Elisabeth CK
Manager
No Public Name
Family
40-49 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 08/2019

Maravillosa, me encantó la cercanía y que el hotel era pequeño y acogedor.

Dear Guest,

We thank you for your very kind erview.

We are glad that you appreciate our location as well as our staff service and that you noticed our breakfast was good.
We are trying to improve it with fresh and local products.

We are looking forward to welcoming you soon

Best Parisian regards

Elisabeth CK
Manager
No Public Name
Couple
70-79 years
Reviewed: 7 years ago (10/09/2019)
Date of experience: 09/2019

A Nice and comfortable stay. If we come to Paris another time, we would like to stay here again.

Dear Guest,

Thank you for your amazing rating.

We are thrilled that we made your stay nice and confortable.

We hope to see oyu soon

Best Parisian regards

Elisabeth CK
Manager
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