Hotel Penzance & The Bay Restaurant hotel logohotel logo
Our Customer Satisfaction Index
90%

"Excellent"

Based on 1,897 reviews
:
No Public Name
Couple
50-59 years
Reviewed: 1 week ago (25/07/2021)
Date of experience: 07/2021

Very enjoyable and relaxing stay thank you

No Public Name
Couple
50-59 years
Reviewed: 1 week ago (22/07/2021)
Date of experience: 07/2021

Excellent service and friendly staff. hotel was very good
Views from rooms and balcony excellent

No Public Name
Couple
20-29 years
Reviewed: 2 weeks ago (16/07/2021)
Date of experience: 07/2021

Lovely stay in return visit to Hotel Penzance

No Public Name
Couple
60-69 years
Reviewed: 3 weeks ago (11/07/2021)
Date of experience: 07/2021

It was a Very pleasant experience for us

By Jonathan
Couple
50-59 years
Reviewed: 3 weeks ago (11/07/2021)
Date of experience: 07/2021

Lovely stay, but all too brief as we arrived in the evening having sailed from the Scilly Isles and then had to get the train the next morning. Had a swim in the outdoor pool and enjoyed one of the nicest breakfasts I have ever had. Hope to stay longer next time.

By Lina
Alone
30-39 years
Reviewed: 3 weeks ago (10/07/2021)
Date of experience: 07/2021

It was lovely, thank you. I wish I was able to stay for more than just one night.

No Public Name
Business
60-69 years
Reviewed: 3 weeks ago (08/07/2021)
Date of experience: 07/2021

Excellent - young lady on reception was so welcoming and helpful - all staff were friendly; lovely breakfast - great coffee!

No Public Name
Business
40-49 years
Reviewed: 4 weeks ago (06/07/2021)
Date of experience: 07/2021

Enjoyed my stay, staff very accommodating. Restaurant lets the place down. wouldnt stay again

By Alison Morris
Couple
60-69 years
Reviewed: 5 weeks ago (28/06/2021)
Date of experience: 06/2021

We enjoyed our stay despite the issues mentioned above

By K Cleator
Alone
50-59 years
Reviewed: 7 weeks ago (13/06/2021)
Date of experience: 06/2021

Very good, able to check in early which was extremely helpful after long journey

Dear guest(s),

Thank you so much for your lovely review. We are very happy to hear that you enjoyed your time with us. At reception, we're always keen to get everyone settled as soon as possible, especially after a long journey.

You've suggested having Alexa's in our rooms, what a fabulous suggestion! Thank you so much for bringing your ideas to us - we'll see what we can do!

We're looking forward to the possibility of seeing you again.

Kind regards,
Reception,
Hotel Penzance
Back to Top CERTIFICATE what's this?