Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,508 reviews across 11 portals
:
By Cheryl
Couple
60-69 years
Reviewed: 3 days ago (23/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Couple
60-69 years
Reviewed: 1 week ago (19/12/2024)
Date of experience: 12/2024

Un endroit que nous recommandons, un accueil chaleureux et une qualité de service extra 👍

No Public Name
Family
50-59 years
Reviewed: 1 week ago (16/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Couple
Reviewed: 2 weeks ago (09/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Cris
Couple
60-69 years
Reviewed: 3 weeks ago (05/12/2024)
Date of experience: 11/2024

This hotel had everything you will need for your stay. Walking distance to many sights and main streets. Great old world charm and friendly staff.

Thank you, Cris, for sharing your wonderful feedback with us. We're delighted to hear that you found our hotel charming and appreciated the old-world feel, as well as the friendly staff.

We're thrilled that you enjoyed the impressive stone walls and high ceilings in your room. It's great to know that the kitchenette was useful for snacks and simple cooking, and that having the restaurant on-site was a big plus for you.

Your positive feedback about our convenient location and overall experience means a lot to us. We look forward to welcoming you back to Hotel Reine Mathilde in the future!
No Public Name
Family
40-49 years
Reviewed: 3 weeks ago (02/12/2024)
Date of experience: 11/2024

Overall good although I was not made aware of the check in location and it was a little frustrating at first to find it.

Thank you, Jennifer, for sharing your feedback with us. We're delighted to hear that you found our rooms clean and spacious, our location convenient, and our customer service friendly. Your high scores for cleanliness, service, and value for money are greatly appreciated.

We're sorry to hear about the confusion regarding the check-in location. We'll make sure to improve our communication to avoid such inconveniences in the future.

Regarding the breakfast, we appreciate your input and will consider your feedback on the pricing.

We're thrilled that you're likely to recommend us to your friends and colleagues. We look forward to welcoming you back to Hotel Reine Mathilde in the future!

Thank you once again for your valuable feedback.

Best regards, Hotel Reine Mathilde Team
No Public Name
Alone
50-59 years
Reviewed: 4 weeks ago (01/12/2024)
Date of experience: 11/2024

Très bonne

Merci beaucoup pour votre retour exceptionnel, Joumard ! Nous sommes ravis que vous ayez trouvé tout, de la chambre au petit-déjeuner, digne de la note maximale. Vos commentaires nous encouragent à continuer de fournir un service de haute qualité.

Nous sommes impatients de vous accueillir à nouveau à l'Hôtel Reine Mathilde.
No Public Name
Couple
30-39 years
Reviewed: 4 weeks ago (30/11/2024)
Date of experience: 11/2024

It was a great experience.

Dear Cline,

Thank you for sharing your positive experience! We're thrilled to hear that you had a great time at Hôtel Reine Mathilde. Your feedback means a lot to us, and we're delighted to know that we were able to make your stay enjoyable.

We look forward to welcoming you back in the future!

Best regards, Hôtel Reine Mathilde Team
No Public Name
Couple
70-79 years
Reviewed: 4 weeks ago (30/11/2024)
Date of experience: 11/2024

We would recommend this hotel for location, price and cleanliness. We would recommend a more efficient kitchen.

Dear Houle,

Thank you for sharing your detailed feedback! We're pleased to hear that you found our hotel to be a great choice for location, price, and cleanliness. Your high ratings for our rooms, location, and cleanliness are much appreciated.

We apologize for the slow service you experienced in the restaurant. We'll certainly work on improving our kitchen efficiency to ensure a better dining experience for all our guests. Your constructive comments are invaluable to us.

We hope to have the pleasure of welcoming you back to Hôtel Reine Mathilde for an even more enjoyable stay in the future.

Best regards, Hôtel Reine Mathilde Team
By nancy noel
Friends
60-69 years
Reviewed: 5 weeks ago (23/11/2024)
Date of experience: 11/2024

couldn't have been better - hope to return to the lovely town of Bayeaux

Dear Nancy Noel,

Thank you for your delightful feedback! We're thrilled to hear that your stay couldn't have been better and that you're hoping to return to the lovely town of Bayeux. Your kind words mean a lot to us, and we look forward to welcoming you back to Hôtel Reine Mathilde in the future.

Best regards, Hôtel Reine Mathilde Team
Back to Top CERTIFICATE what's this?