Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,345 reviews across 10 portals
:
No Public Name
Couple
40-49 years
Reviewed: 6 months ago (14/07/2025)
Date of experience: 07/2025

Bonjour,
Ce que nous avons le plus apprécié lors de notre séjour à l’hotel, c’est l’accueil exceptionnel de l’hôtesse réceptionniste vendredi soir. Le personnel est vraiment très très bien également très accueillant et avenant. Vraiment très agréable.
Nous recommandons cet hôtel.
Merci à tout le personnel.
Cordialement
Caroline DAVID-MARTIN

Bonjour Caroline,

Un grand merci pour votre chaleureux message ! Nous sommes ravis d’apprendre que vous avez apprécié votre séjour, en particulier l’accueil de notre équipe. Votre satisfaction est notre plus belle récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement au Reine Mathilde.

Cordialement,
L'équipe du Reine Mathilde
By A.N.Other
Couple
50-59 years
Reviewed: 6 months ago (12/07/2025)
Date of experience: 07/2025

We’ve been here a couple of times before. Love the annexe stayed in. Very disappointed that the restaurant has changed. It used to serve the best pizza we ever had

Dear A.N.Other,

Thank you for your continued visits and for sharing your feedback. We’re delighted to hear that you enjoy staying in our annexe. We understand your disappointment regarding the restaurant changes. While our menu has evolved, we strive to offer a variety of delicious options and hope to welcome you back soon to experience our new offerings.

We look forward to seeing you again!

Warm regards,
Reine Mathilde Hotel
No Public Name
Friends
70-79 years
Reviewed: 6 months ago (11/07/2025)
Date of experience: 07/2025

Guest has not commented on review

No Public Name
Family
50-59 years
Reviewed: 6 months ago (11/07/2025)
Date of experience: 07/2025

I would definitely return and stay here again.

Thank you very much for your kind comment! We would be delighted to welcome you back to the Reine Mathilde Hotel. See you soon!
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (09/07/2025)
Date of experience: 07/2025

We would be pleased to stay here again if we return to Bayeux

Hello Cooper,
We would be delighted to welcome you back to the Hôtel Reine Mathilde if you return to Bayeux. Please don't hesitate to contact us for your reservation.
We look forward to seeing you again!
Best regards,
The Hôtel Reine Mathilde Team
By Mark
Couple
50-59 years
Reviewed: 6 months ago (07/07/2025)
Date of experience: 07/2025

A good stay with you.
Lack of parking a bit of an issue but the location is excellent.

Dear Mark,

Thank you for choosing Reine Mathilde and for your kind words. We're delighted to hear you enjoyed your stay with us. We appreciate your feedback regarding parking and will certainly take it into consideration to improve our services.

We hope to welcome you again soon!

Best regards,
Reine Mathilde Team
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (07/07/2025)
Date of experience: 07/2025

Impeccable

By Tom Oldham
Couple
60-69 years
Reviewed: 6 months ago (01/07/2025)
Date of experience: 06/2025

Wonderful customer service. I would especially like to compliment Cindy who seemed to be and work everywhere all at once. She helped us buy train tickets and I also saw her bring down umbrellas in the rain. She appeared to be able to do it all at your hotel and always had a smile and great attitude. I was very impressed with her work ethic and demeanor and you should be very grateful to have her. I would hire her at any moment for multiple opportunities. Is she willing to move to Tennessee? Ha. Just joking. Please let her know what a good employee she is and treat her fairly.

Dear Holly Casos,

Thank you so much for your kind words and wonderful feedback. We are delighted to hear that Cindy’s dedication and warmth made your stay memorable. She is truly an asset to our team, and we will be sure to pass along your appreciation.

Your compliments mean a lot to us, and we will continue to strive to provide excellent service to all our guests. We hope to welcome you back to the Hotel Reine Mathilde in Bayeux very soon!

Warm regards,
Hotel Reine Mathilde Team
By J C Tabet
Family
70-79 years
Reviewed: 6 months ago (01/07/2025)
Date of experience: 06/2025

Front desk personnel very accommodating and helpful. Housekeeping very kind and careful

Dear J C Tabet,

Thank you very much for your kind words! We are delighted to hear that you appreciated our front desk team and housekeeping staff. It was a pleasure to host you, and we hope to welcoming you back to the Hotel Reine Mathilde in the future!

Warm regards,
The Hotel Reine Mathilde Team
By Inge
Family
60-69 years
Reviewed: 6 months ago (29/06/2025)
Date of experience: 06/2025

War qualitativ sehr gut und ausreichend

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