Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,259 reviews across 10 portals
:
By Geoff Wright
Couple
70-79 years
Reviewed: 12 months ago (24/09/2024)
Date of experience: 09/2024

Très bien

Cher Geoff Wright,

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez eu une expérience très satisfaisante.

Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Cordialement,
L'équipe de l'Hôtel Reine Mathilde
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (21/09/2024)
Date of experience: 09/2024

Brief but lovely visit. We would stay here again.

Dear Bruce,

Thank you for your brief but glowing review! We are delighted to hear that you had a lovely visit and would consider staying with us again. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience.

Safe travels and see you soon!

Best regards,
The Reine Mathilde Hotel Team
By Bill G
Couple
70-79 years
Reviewed: 12 months ago (20/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Couple
70-79 years
Reviewed: 12 months ago (18/09/2024)
Date of experience: 09/2024

4.5 stars

No Public Name
Couple
60-69 years
Reviewed: 12 months ago (18/09/2024)
Date of experience: 09/2024

Very nice

Dear BURQUE,

Thank you for your kind note! We're glad to hear you had a nice stay with us. We hope to welcome you back again soon!

Best regards,
The Reine Mathilde Hotel Team
By Scott
Friends
50-59 years
Reviewed: 12 months ago (18/09/2024)
Date of experience: 09/2024

Amazing service and great location

Dear Scott,

Thank you for your wonderful comments! We're delighted to hear that you enjoyed our amazing service and great location. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we met your expectations. We look forward to welcoming you back soon!

Best regards,
The Reine Mathilde Hotel Team
By Macchi Patrizia
Couple
60-69 years
Reviewed: 1 year ago (15/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Couple
70-79 years
Reviewed: 1 year ago (15/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Jan Stocek
Couple
70-79 years
Reviewed: 1 year ago (12/09/2024)
Date of experience: 09/2024

We really enjoyed your hotel and the on-site restaurant. Our room was small but acceptable. Would probably recommend booking a larger room if traveling with larger suitcases. Most all of the staff was wonderful except the one mentioned above. Location is wonderful!

Thank you for taking the time to share your feedback about your recent stay at Hotel La Reine Mathilde! We are delighted to hear that you enjoyed your time with us and appreciated our on-site restaurant and wonderful location.

We understand that room size can be a concern, especially for travelers with larger suitcases. We appreciate your recommendation and will certainly keep this in mind for future guests.

We are also grateful for your kind words regarding most of our staff. However, we apologize for any inconvenience you experienced with the staff member mentioned. Your feedback is invaluable, and we’ll address this to ensure all our guests have a consistently positive experience.

Thank you once again for your review, and we hope to welcome you back in the future!

Warm regards,
The Team at Hotel La Reine Mathilde
By Christian Børsting
Couple
60-69 years
Reviewed: 1 year ago (11/09/2024)
Date of experience: 09/2024

Venligt og imødekommende personale.
Dejlig beliggenhed.
Rent og pænt.

Kære Christian Børsting,

Tusind tak for din positive anmeldelse! Vi er glade for at høre, at du fandt vores personale venligt og imødekommende, samt at du nød den dejlige beliggenhed. Det glæder os også at vide, at du fandt vores faciliteter rene og pæne.

Vi ser frem til at byde dig velkommen tilbage snart!

Venlig hilsen,
Teamet på Hotel Reine Mathilde
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