Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,364 reviews across 10 portals
:
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (18/09/2024)
Date of experience: 09/2024

Very nice

Dear BURQUE,

Thank you for your kind note! We're glad to hear you had a nice stay with us. We hope to welcome you back again soon!

Best regards,
The Reine Mathilde Hotel Team
By Scott
Friends
50-59 years
Reviewed: 1 year ago (18/09/2024)
Date of experience: 09/2024

Amazing service and great location

Dear Scott,

Thank you for your wonderful comments! We're delighted to hear that you enjoyed our amazing service and great location. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we met your expectations. We look forward to welcoming you back soon!

Best regards,
The Reine Mathilde Hotel Team
By Macchi Patrizia
Couple
60-69 years
Reviewed: 1 year ago (15/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Couple
70-79 years
Reviewed: 1 year ago (15/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Jan Stocek
Couple
70-79 years
Reviewed: 1 year ago (12/09/2024)
Date of experience: 09/2024

We really enjoyed your hotel and the on-site restaurant. Our room was small but acceptable. Would probably recommend booking a larger room if traveling with larger suitcases. Most all of the staff was wonderful except the one mentioned above. Location is wonderful!

Thank you for taking the time to share your feedback about your recent stay at Hotel La Reine Mathilde! We are delighted to hear that you enjoyed your time with us and appreciated our on-site restaurant and wonderful location.

We understand that room size can be a concern, especially for travelers with larger suitcases. We appreciate your recommendation and will certainly keep this in mind for future guests.

We are also grateful for your kind words regarding most of our staff. However, we apologize for any inconvenience you experienced with the staff member mentioned. Your feedback is invaluable, and we’ll address this to ensure all our guests have a consistently positive experience.

Thank you once again for your review, and we hope to welcome you back in the future!

Warm regards,
The Team at Hotel La Reine Mathilde
By Christian Børsting
Couple
60-69 years
Reviewed: 1 year ago (11/09/2024)
Date of experience: 09/2024

Venligt og imødekommende personale.
Dejlig beliggenhed.
Rent og pænt.

Kære Christian Børsting,

Tusind tak for din positive anmeldelse! Vi er glade for at høre, at du fandt vores personale venligt og imødekommende, samt at du nød den dejlige beliggenhed. Det glæder os også at vide, at du fandt vores faciliteter rene og pæne.

Vi ser frem til at byde dig velkommen tilbage snart!

Venlig hilsen,
Teamet på Hotel Reine Mathilde
By Teri
Couple
50-59 years
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

Excellent stay. Would stay again at this hotel

Dear Teri,

Thank you for your kind words! We are delighted to hear that you had an excellent stay with us and would choose to return. Our team works hard to ensure our guests have a memorable experience, and your feedback is greatly appreciated.

We can’t wait to welcome you back on your next visit!

Best wishes,
The Team at Hotel Reine Mathilde
No Public Name
Friends
60-69 years
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

A lovely stop over

Dear Thomas,

Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and had a lovely stopover. We strive to provide a warm and comfortable experience for all our guests.

If you plan to visit again, we would love to have you back!

Best wishes,
The Team at Hotel Reine Mathilde
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Claire Doud
Couple
70-79 years
Reviewed: 2 years ago (06/09/2024)
Date of experience: 09/2024

This was my favorite hotel stay of the 4 towns were stayed at in the Normandy area. The dinner meal there was excellent. Breakfast good. I appreciate that the rooms were so tastefully decorated. Newer bathrooms and live the little window that looked out toward the cathedral at night. Staff was wonderful

Dear Claire,

Thank you for your lovely review! We’re thrilled to hear that your stay with us was your favorite among the four towns you visited in Normandy. It's great to know you enjoyed the excellent dinner and good breakfast, as well as the tasteful decor and newer bathrooms in your room.

We're especially pleased that you appreciated the view of the cathedral at night—it truly is a magical sight! Our staff will be delighted to hear your kind words about their service as well.

We hope to welcome you back for another memorable stay in the future!

Warmest regards,
The Team at Hotel Reine Mathilde
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