Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,553 reviews across 9 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (05/10/2024)
Date of experience: 09/2024

Wonderful experience with staff and the room was clean and large.

Dear Fay,

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our staff and that you enjoyed the comfort of your spacious and clean room. Providing exceptional service and ensuring our guests feel at home is our top priority. We hope to welcome you back to La Reine Mathilde for another memorable stay!

Warm regards,
The La Reine Mathilde Team
No Public Name
Friends
70-79 years
Reviewed: 2 years ago (04/10/2024)
Date of experience: 10/2024

Entièrement satisfaite.

Bonjour O'Connor,

Nous vous remercions sincèrement pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez été entièrement satisfaite de votre séjour.

Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Cordialement,
L'équipe de l'Hôtel Reine Mathilde
By Peggy
Couple
60-69 years
Reviewed: 2 years ago (26/09/2024)
Date of experience: 09/2024

Enjoyed our stay in Bayuex

Dear Peggy,

Thank you so much for your lovely comment! We are thrilled to hear that you enjoyed your stay in Bayeux. It's a pleasure to know that our hotel contributed to your experience in this beautiful town. We hope to welcome you back soon for another memorable visit!

Warm regards,

The Team at Hotel La Reine Mathilde
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (26/09/2024)
Date of experience: 09/2024

Mis à part le dîner le premier soir (poulet trop cuit, assiette non répondant pas à ce que nous espérions après avoir découvert votre hôtel par votre site internet) le reste nous a convenu.

Cher(e) Monsieur ou Madame Sauthier,

Nous vous remercions d'avoir pris le temps de partager vos impressions concernant votre séjour à l'Hôtel La Reine Mathilde. Nous sommes heureux d'apprendre que, dans l'ensemble, votre expérience a été satisfaisante.

Nous sommes toutefois désolés d'apprendre que le dîner de votre premier soir n'a pas été à la hauteur de vos attentes. Vos remarques concernant le poulet et la présentation de l'assiette seront transmises à notre équipe de restauration afin d'améliorer notre offre et d'éviter que ce genre de situation ne se reproduise à l'avenir.

Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience culinaire à la hauteur de vos attentes. N'hésitez pas à nous contacter si vous avez des offres ou des demandes spéciales lors de votre prochain séjour.

Cordialement,

L’équipe de l’Hôtel La Reine Mathilde
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (24/09/2024)
Date of experience: 09/2024

The Hotel Reine Mathilde was perfect in every way. The location is in close proximity to everything, the staff was extremely helpful and friendly, our room was comfortable, and clean. The property was very beautiful, we'd definitely stay here again.

Dear BLACKWILL,

Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect experience at Hotel Reine Mathilde. It's great to know that you enjoyed our location, found our staff helpful and friendly, and appreciated the comfort and cleanliness of your room.

We take great pride in maintaining the beauty of our property, and your kind words mean a lot to us. We look forward to welcoming you back on your next visit!

Warm regards,
The Hotel Reine Mathilde Team
By Geoff Wright
Couple
70-79 years
Reviewed: 2 years ago (24/09/2024)
Date of experience: 09/2024

Très bien

Cher Geoff Wright,

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez eu une expérience très satisfaisante.

Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

Cordialement,
L'équipe de l'Hôtel Reine Mathilde
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (21/09/2024)
Date of experience: 09/2024

Brief but lovely visit. We would stay here again.

Dear Bruce,

Thank you for your brief but glowing review! We are delighted to hear that you had a lovely visit and would consider staying with us again. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience.

Safe travels and see you soon!

Best regards,
The Reine Mathilde Hotel Team
By Bill G
Couple
70-79 years
Reviewed: 2 years ago (20/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Couple
70-79 years
Reviewed: 2 years ago (18/09/2024)
Date of experience: 09/2024

4.5 stars

No Public Name
Couple
60-69 years
Reviewed: 2 years ago (18/09/2024)
Date of experience: 09/2024

Very nice

Dear BURQUE,

Thank you for your kind note! We're glad to hear you had a nice stay with us. We hope to welcome you back again soon!

Best regards,
The Reine Mathilde Hotel Team
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