Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,446 reviews across 10 portals
:
No Public Name
Group
50-59 years
Reviewed: 3 years ago (28/06/2023)
Date of experience: 06/2023

Wir persönlich würden nicht noch einmal wiederkommen. Ich persönlich kenne viel bessere Locations in Frankreich und werde mich künftig stärker engagieren, diese zu finden, denn eigentlich konnte ich mich immmer auf die Buchungen verlassen.

Bonjour,

Vielen Dank für Ihr Feedback,

Wir hoffen, dass auch Sie die positiven Aspekte Ihres Aufenthaltes entdecken konnten.

Mit freundlichen Grüßen,

Anna
By Barry Hirsch
Family
60-69 years
Reviewed: 3 years ago (22/06/2023)
Date of experience: 06/2023

Excellent! We accidentally booked an extra room but they were able to find someone to fill it at the last minute so didn’t charge us, although technically we missed the cancellation deadline- we were expecting a confrontation but they and booking:com were both great

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
No Public Name
Couple
70-79 years
Reviewed: 3 years ago (20/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

Hotel Reine Mathilde was perfect. It was very close to everything, but not on the main street so we didn't get all the noise at night. The restaurant was very good. We would highly recommend it. The only note we would make is that their are no lifts (elevators) so you need to take your luggage up the stairs. Although it was not a problem for us, this may be difficult for others.

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us. Thank you for your kind words about location and restaurant. The Recetion is helping with the luggage by every check-in and check-out.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
By Mike
Couple
70-79 years
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

We will recommend this hotel for friends and would stay here if we return to Bayeux.

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us. Thank you for your recommendations.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
No Public Name
Couple
60-69 years
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Great experience in a wonderful location. Staff was amazing. My only comment is the carpet was dirty in our room which was disappointing. Other than that a wonderful stay.

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us. We will keep double attention for the carpets in the room.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
By Susan Hiersche
Couple
70-79 years
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Very good.

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
By GIRONA
Family
50-59 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Friends
70-79 years
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

My research online proved helpful. It exceeded my expectations

Bonjour,

Thanks for your feedback,

We are glad to see that you enjoyed your stay with us.

We will be very happy to welcome you again if you come back to Bayeux.

Best regards,

Anna
By Jenny
Alone
40-49 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Guest has not commented on review

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