Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,446 reviews across 10 portals
:
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (21/09/2022)
Date of experience: 09/2022

Guest has not commented on review

Dear Mrs MADDENS,

Thank you for having taken time to leave us a comment regarding your stay.

We are sorry that our bedding did not answer to your expectations. Usually, this one pleases our customers.

We apologize regarding the problem with the wifi. We tried to do all our best to repair it as soon as possible. The problem is now solve.

Hoping to have the pleasure to receive you again.

Kind regards,
Anne-Claire
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (20/09/2022)
Date of experience: 09/2022

Very good. Pleased with the staff and affiliated Le Garde Mange restaurant. Location was great and value good for the money. Would stay again.

Dear Mr Kennedy,

Thank you for your feedback,

We are delighted to hear that you enjoyed your stay as well as the restaurant.

We're looking forward to welcome you again.

Yours faithfully,

Liam
By Frosio
Friends
50-59 years
Reviewed: 4 years ago (20/09/2022)
Date of experience: 09/2022

Hôtel très sympa,bien situé, personnel très agréable, prix correct.

Chère monsieur/madame Frosio,

Nous somme ravis d'entendre que votre séjour fut agréable.

En espérant vous revoir dans le futur !

Très cordialement,

Liam
By Jim Riley
Couple
70-79 years
Reviewed: 4 years ago (20/09/2022)
Date of experience: 09/2022

We enjoyed the stay. It is quaint and friendly with good food and amenities. Great location. Easy walking. We would stay here again.

Dear mr Riley,

We are glad to hear that you took a liking to our restaurant and enjoyed your stay overall.

We will be looking forward to welcome you back !

Yours faithfully,

Liam
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (19/09/2022)
Date of experience: 09/2022

très content

Bonjour Madame/Monsieur Van Der Elst,

Nous sommes ravis d'entendre que vous êtes très content de votre séjour.

Nous vous remercions pour votre avis et espérons vous accueillir de nouveau !

Très cordialement,

Liam
By Martin Jackson
Couple
70-79 years
Reviewed: 4 years ago (16/09/2022)
Date of experience: 09/2022

Great place to stay.

Dear Mr Jackson,

Thank you for your feedback.

We are delighted to hear that you enjoyed your time at our hotel.

We are looking forward to welcome you again !

Yours faithfully,

Liam TORREILLES
By David G
Couple
70-79 years
Reviewed: 4 years ago (16/09/2022)
Date of experience: 09/2022

One of the best hotels we have stayed at. We would stay there again.

Dear Mr Gedrose,

We are happy to hear that you appreciate your stay in our hotel.

We're looking forward to welcome you again !

Yours faithfully,

Liam TORREILLES
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (10/09/2022)
Date of experience: 09/2022

Good service

Dears Mr Steinbuhler,

We are delighted that you enjoyed your stay at our hotel.

All the team members do their best to provide a good service to our guests and therefore, we are glad that you will keep a good memory of the place.

We hope to welcome you again !

Yours faithfully,

Liam TORREILLES
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (10/09/2022)
Date of experience: 09/2022

Friendly staff. Nice restaurant.

Dear Mr/Mrs Calhoun,

We are delighted that you enjoyed your stay at our hotel as well as our restaurant.

All the team members do their best to provide a good service to our guests and therefore, we are glad that you will keep a good memory of the place.

We hope to welcome you again !

Yours faithfully,

Liam TORREILLES
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (07/09/2022)
Date of experience: 08/2022

Hôtel très bien placé pour découvrir cette jolie ville, avec cependant les contraintes liées aux parkings payants.Chambre très calme, bien insonorisée bien que au dessus du restaurant qui fonctionne TOUTE la journée ; bon rapport qualité / prix pour ce restaurant. Bonne literie mais chambre trop petite, il faut faire attention à ne pas se cogner quand on contourne le lit ! Il y a un espace perdu sous la sous pente ,à optimiser ....2 remarques : éclairage du lavabo insuffisant et rajouter des cintres dans le placard.

Cher Madame Ortega,

Merci d'avoir pris le temps de nous écrire ce commentaire.

Nous sommes ravis de voir que vous avez apprécié notre restaurant ainsi que l'emplacement de l'hôtel.

Nous vous remercions pour votre retour pertinent concernant l'éclairage et l'architecture de la chambre en espérant que cela n'a pas trop dérangé votre séjour.

En espérant avoir le plaisir de vous accueillir de nouveau très prochainement.

Cordialement,
Liam TORREILLES
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