Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,514 reviews across 9 portals
:
By Hector
Couple
50-59 years
Reviewed: 4 years ago (09/10/2022)
Date of experience: 10/2022

We had a wonderful time. Staff was very friendly, hotel and room very clean and very centrally located.

Dear Hector,

We appreciate the time you put into leaving us a feedback.

We are delighted you enjoyed your stay and had a wonderful time.

The staff members do their best to satisfy our guests and we are glad you took a liking to them.

We would be more than happy to welcome you back at our hotel !

Kind regards,

Liam
By Michael O’Connor
Friends
60-69 years
Reviewed: 4 years ago (08/10/2022)
Date of experience: 10/2022

This was my first time away from home after the recent and unexpected death of my wife. Susan was meant to be with me. I was nervous at going without her. My two friends insisted I come to the hotel. I didnt regret it! It is lovely.

Dear Michael,

First of all we feel very sorry about your wife's death.

Despite this event you were still able to have a good stay and we are delighted about that.

We're glad to hear you felt comfortable with the room and us, staff members.

We're are looking forward to welcome you again.

Yours faithfully,

Liam
By Y. Boissel
Couple
60-69 years
Reviewed: 4 years ago (04/10/2022)
Date of experience: 10/2022

Tout à fait conforme à mes attentes

Cher Y.Boissel,

Merci pour cette superbe note.

Nous sommes ravis que notre établissement ait pu répondre à vos attentes.

Au plaisir de vous recevoir de nouveau,

Cordialement,
Aurélien.
No Public Name
Couple
70-79 years
Reviewed: 4 years ago (03/10/2022)
Date of experience: 09/2022

Enjoyed our stay. Expressed at check out that we would have liked at least one English language tv station.

Dear customer,

Thank you this great notation !

We are happy to see that you enjoyed your stay with us.

Regarding the English TV station, we are working on it to improve this service and to propose even more channels.

Best regards,
Aurélien.
No Public Name
Alone
60-69 years
Reviewed: 4 years ago (03/10/2022)
Date of experience: 09/2022

Très bonne expérience,quand je viens à bayeux je reviens toujours chez vous !
Je connais lhôtel et ses extensions.

Chère Madame Barbry,

Merci pour votre retour ainsi que pour votre fidélité.

C'est avec plaisir que nous vous recevrons de nouveau dans le futur !

Liam
No Public Name
Couple
60-69 years
Reviewed: 4 years ago (28/09/2022)
Date of experience: 08/2022

Overall excellent experience. Comfortable bed, very good service.

Dear Customer,

Thank you very much for this great review !

It is a real satisfaction for our staff to read that you had an amazing experience in our establishment.

We would be pleased to receive you again for another stay in Bayeux,

Best regards,
Aurélien.
By Claus Rathlou
Business
60-69 years
Reviewed: 4 years ago (26/09/2022)
Date of experience: 09/2022

Guest has not commented on review

Dear Claus Rathlou,

Thanks a lot for this great notation.

We would be glad to receive you again for another stay in Bayeux,

Best regards,
Aurélien.
No Public Name
Couple
50-59 years
Reviewed: 4 years ago (25/09/2022)
Date of experience: 09/2022

Guest has not commented on review

Dear customer,

Thank you very much for this goodnotation.

It would be a pleasure to receive you again in our establishment,

Best regards,
Aurélien.
No Public Name
Friends
50-59 years
Reviewed: 4 years ago (21/09/2022)
Date of experience: 09/2022

Guest has not commented on review

No Public Name
Couple
60-69 years
Reviewed: 4 years ago (21/09/2022)
Date of experience: 09/2022

Guest has not commented on review

Dear Mrs MADDENS,

Thank you for having taken time to leave us a comment regarding your stay.

We are sorry that our bedding did not answer to your expectations. Usually, this one pleases our customers.

We apologize regarding the problem with the wifi. We tried to do all our best to repair it as soon as possible. The problem is now solve.

Hoping to have the pleasure to receive you again.

Kind regards,
Anne-Claire
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