Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,182 reviews across 10 portals
:
By David Kalis
Friends
60-69 years
Reviewed: 6 years ago (04/08/2019)
Date of experience: 07/2019

I loved the place. Would definitely recommend this place and come back again.

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (04/08/2019)
Date of experience: 07/2019

empfehlenswertes Hotel der gehobenen Klasse

No Public Name
Couple
40-49 years
Reviewed: 6 years ago (31/07/2019)
Date of experience: 07/2019

Guest has not commented on review

By Wiegand
Family
60-69 years
Reviewed: 6 years ago (30/07/2019)
Date of experience: 07/2019

Superb- will recommend to others. The lady on duty was extremely helpful- I don’t have her name. She even helped find free car parking!!

By Loubet
Alone
50-59 years
Reviewed: 6 years ago (30/07/2019)
Date of experience: 07/2019

Bonne dans l'ensemble

No Public Name
Friends
60-69 years
Reviewed: 6 years ago (30/07/2019)
Date of experience: 07/2019

This is the fourth stay at your hotel. The rooms and general hotel facilities are still very good. The restaurant has become very expensive and the staff were rude and abrupt to us on a number of occasions. The beer was especially expensive at €7.5 for a large beer, I could buy a beer for €3 just 50 metres away. For this reason we only had three breakfasts and didn't use the restaurant. Slightly disappointed.

Dear Guest,

Thank you for your impressions you left about our website.

First thank you for telling our rooms are clean and comfortable and the hotel close to town centre.

As for the breakfast, we propose a breakfast buffet at 11.50E but we also propose just coffee and croissant (and you don't pay 11.50E), you pay just what you eat. Next time don't hesitate to tell us what you want to eat. We will be pleased to propose you something else than the breakfast of course.

As for the staff we are glad you found the reception very good and we are sorry for the staff in the restaurant. We don't know what happened and we are sorry if you felt liked attacked. The staff is usually happy with the smile and always here for you.

We would be pleased to receive you for your fifth time !

Kind regards
Barbara
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (29/07/2019)
Date of experience: 07/2019

Excellent. Would stay here again.

No Public Name
Couple
60-69 years
Reviewed: 6 years ago (28/07/2019)
Date of experience: 07/2019

Very happy with our stay. It was a last minute trip and very enjoyable.

No Public Name
Family
50-59 years
Reviewed: 6 years ago (28/07/2019)
Date of experience: 07/2019

Great place to stay

By FOUBERT
Family
60-69 years
Reviewed: 6 years ago (27/07/2019)
Date of experience: 07/2019

Guest has not commented on review

Cher client,

Toute l'équipe de l'hôtel Reine Mathilde vous remercie pour votre avis positif que vous nous avez laissé.
Nous sommes ravis que vous ayez passé un bon séjour dans notre établissement, que vous avez apprécié la propreté des chambres, la localisation de l'hôtel, le petit déjeuner, ainsi que notre accueil!
Nous faisons donnons toujours le meilleur afin de rendre le séjour de nos clients les plus agréables possibles, et c'est avez fierté que nous lisons vos mots.

En espérant avoir le plaisir de vous recevoir à nouveau lors d'un prochain séjour!

Cordialement,

Margaux
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