Hôtel Reine Mathilde hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 6,258 reviews across 10 portals
:
No Public Name
Couple
70-79 years
Reviewed: 4 months ago (12/05/2025)
Date of experience: 05/2025

The hotel location was great and the restaurant on site was very nice and pretty good, Sunday it seemed to be the only one open nearby the hotel

Dear Mrs Elkins,

Thank you for sharing your review. We are sorry to hear that your stay was not as pleasant as expected. That being said, we would like to clarify this point regarding the room on the first floor. During our email exchange, we immediately informed you that the rooms available in our hotel are on the first floor, which you accepted. We therefore do not understand this comment, because you knew where the room was located, there were no surprises.

Kindest regards,

The Hotel Reine Mathilde Team.

No Public Name
Family
60-69 years
Reviewed: 4 months ago (12/05/2025)
Date of experience: 05/2025

très bonne

No Public Name
Couple
70-79 years
Reviewed: 4 months ago (12/05/2025)
Date of experience: 05/2025

Absence de parking, accueil médiocre, chambre étroite, petit-déjeuner très moyen : je ne recommanderai pas cet hôtel.

Bonjour,

Nous vous remercions d’avoir pris le temps de partager votre avis. Nous sommes désolés d’apprendre que votre séjour n’a pas été à la hauteur de vos attentes. Nous tenons à nous excuser pour l'accueil que vous avez trouvé peu professionnel. Nous accueillons actuellement nos jeunes saisonniers qui sont en pleine formation et peuvent encore faire quelques petites erreurs, merci de votre compréhension.
Concernant, la taille de la chambre, celle-ci est bien indiquée à 11m2 sur le site booking.com.

Enfin pour le stationnement, notre établissement se situe en plein centre-ville, ce qui limite malheureusement la possibilité d’un parking privé, mais nous pouvons toujours vous recommander des parkings à proximité, payants et gratuits.

Nous espérons que malgré ces désagréments, vous aurez l’occasion de découvrir d’autres aspects positifs de notre hôtel lors de futures visites. Votre satisfaction est notre priorité.

Cordialement,
L’équipe du Reine Mathilde
No Public Name
Alone
60-69 years
Reviewed: 4 months ago (12/05/2025)
Date of experience: 05/2025

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 4 months ago (11/05/2025)
Date of experience: 05/2025

The room was great, and the convenience of an on-site restaurant for dinner was also nice. We would definitely recommend staying in the Annex to others.

By US
Couple
60-69 years
Reviewed: 4 months ago (11/05/2025)
Date of experience: 05/2025

Guest has not commented on review

By Steve B
Couple
70-79 years
Reviewed: 4 months ago (11/05/2025)
Date of experience: 05/2025

Very nice, great location.

By Christine Markos
Couple
60-69 years
Reviewed: 4 months ago (09/05/2025)
Date of experience: 05/2025

wonderful; would definitely go back if we had the chance!!!! the Hotel and Bayeux were very pleasant experiences

By Barbara McManus
Couple
60-69 years
Reviewed: 4 months ago (07/05/2025)
Date of experience: 05/2025

Great

By Joe
Couple
70-79 years
Reviewed: 4 months ago (07/05/2025)
Date of experience: 05/2025

Very good

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