Hôtel Renoir hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,405 reviews across 13 portals
:
No Public Name
Leisure travelers
20-29 years
Reviewed: 7 years ago (24/07/2018)
Date of experience: 07/2018

The hotel itself is very charming and rooms are comfortable. The location is not ideal as you have to cross autostrada every time you wanna go to the beach or city center, but its not that far. People working there are very helpful.

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (23/07/2018)
Date of experience: 07/2018

Dommage que le personnel soit en deça de la qualité que l'on peut demander d'un quatre étoiles

By M Truijens
Leisure travelers
50-59 years
Reviewed: 7 years ago (20/07/2018)
Date of experience: 07/2018

Very nice peopel en goed service.

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (20/07/2018)
Date of experience: 07/2018

Guest has not commented on review

No Public Name
Leisure travelers
30-39 years
Reviewed: 7 years ago (18/07/2018)
Date of experience: 07/2018

I booked the deluxe suite but the actual room is not as good as in the photos shown, old and dark. We even found some insects in room.
The paid private parking is not exactly next to the hotel . You have to walk for 5mins and actually it is in the same building of a public parking which I found that the public parking is cheaper than the private one which offered by hotel. The car park is old and not spacious at all so be careful when you drive in, it is easily to make your car get scratch off
The Hotel staff told us that we can enjoy the breakfast in lounge in the morning in designated time at the time when we checked in so we thought the breakfast was included in room rate. They didn’t mention we have to pay for breakfast. So we went for the breakfast (very so so one, just some cold dishes not much selection), end up , they told us we have to pay for the breakfast at €17 p.p during check out. We was very disappointed about this miscommunication. If the breakfast is not included , they have to tell us the cost & remind us we have to pay for it. The main point is the breakfast is totally not worth at €17. The free breakfast offer in another hotel we stayed in this trip is much more better with more selections.

Dear Customer,
Thank you for your comment.
We had the opportunity when you left to check together your confirmation attesting a non-refundable rate and excluding breakfast.
I can understand when making several reservations during a stay, that one can confuse the services included from the hotel to another.
We stay attentive to the quality of our breakfast, any remark is important to us to improve our service
Best regards
By Daniela
Leisure travelers
30-39 years
Reviewed: 7 years ago (17/07/2018)
Date of experience: 07/2018

Guest has not commented on review

By Soulas
Leisure travelers
20-29 years
Reviewed: 7 years ago (16/07/2018)
Date of experience: 07/2018

Parfaite

No Public Name
Leisure travelers
50-59 years
Reviewed: 7 years ago (16/07/2018)
Date of experience: 07/2018

Guest has not commented on review

By Sandra
Leisure travelers
40-49 years
Reviewed: 7 years ago (10/07/2018)
Date of experience: 07/2018

Guest has not commented on review

By Cristina Masae Mogami
Leisure travelers
40-49 years
Reviewed: 7 years ago (09/07/2018)
Date of experience: 06/2018

I booked this hotel the day before I fly to Cannes, so I did not expect a good one; but I had a surprise, the Hotel is in a great location, the staff is wonderful and the room was amazing. We had a great stay and I would stay in this Hotel again during my next vacation. The only thing is that I booked for my family( 2 adults and 2 kids) and we had only 2 breakfasts, no breakfast included for the kids. The staff is super friendly and professional! You won't be disappointed.

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