Hotel & Résidence Mon-Repos hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,827 reviews across 10 portals
:
No Public Name
Couple
70-79 years
Reviewed: 2 months ago (20/06/2026)
Date of experience: 06/2026

Breakfasts were very good with a good choice . We were disappointed with the "Restaurant" which was more of a snack bar service with Pizzas and Pastas etc. The limited choice was made worse by the fact that a few items were out of stock but there had been serious disruptions earlier in the week with G7 protest marches etc. The staff were apologetic and good discounts were offered to counter the poor choices etc.

Dear Arthur,

We sincerely thank you for taking the time to share your impressions following your stay with us.

It is a real pleasure to learn that you enjoyed the quality of our breakfast, as well as the cleanliness and comfort of your room. Your positive comments regarding the location, the proximity to the lake and gardens, and the accessibility of public transport are also greatly appreciated by our entire team.

We are sorry to read that our dining options did not meet your expectations, particularly due to the limited selection and stock shortages that occurred during this exceptional period of disruption. We thank you for your understanding in light of this situation beyond our control, and are pleased to know that the gestures of goodwill offered, as well as the proactive attitude of our staff, were appreciated.

Your feedback on the quality of the welcome at reception and the assistance provided on-site is especially meaningful to us. Please be assured that your observations are valuable and help us to continue our efforts to improve.

We hope to have the pleasure of welcoming you back again during your next stay in Geneva.

Best regards,
The Management and Team of MON REPOS
No Public Name
Business
60-69 years
Reviewed: 2 months ago (20/06/2026)
Date of experience: 06/2026

Dès qu'on entre dans la chambre, on est immédiatement traité comme un criminel en puissance. Il y a une carafe d'eau accompagnée d'un petit mot : « Si vous endommagez la carafe, vous devrez payer 30 francs. » Accueil sympathique. Pas vraiment un coup de maître de la part de la direction. Et quand je paie 250 francs pour une petite chambre simple avec une toute petite salle de bains, je m’attends tout de même à trouver une petite bouteille d’eau minérale dans le réfrigérateur. Rien. Le réfrigérateur est vide. Et encore une chose. Les hôtels à Genève offrent généralement un ticket pour les TPG. Ce n’est pas le cas à l’hôtel Mon Repos, malgré ma demande. Mais pour le reste, tout est en ordre. La chambre simple, à 250 francs, est tout simplement trop chère. H.H., journaliste à la télévision

Cher Monsieur,

Nous vous remercions d'avoir pris le temps de partager votre expérience et sommes heureux de lire que, malgré vos réserves, vous avez trouvé que le reste de votre séjour s'était bien déroulé.

Nous regrettons sincèrement que certains aspects de votre séjour aient donné une impression négative. Concernant la carte de transport gratuite, nous avons vérifié votre dossier : le formulaire permettant de l'obtenir vous a bien été envoyé par Genève Tourisme avant votre arrivée. Il semble toutefois que celui-ci n'ait pas été validé, ce qui explique que vous n'ayez pas pu bénéficier du titre de transport numérique. Notre équipe reste bien entendu à la disposition de nos hôtes pour les accompagner en cas de difficulté avec cette procédure, nous regrettons si cela n'a pas été le cas suite à votre demande.

Au sujet de la bouilloire, nous comprenons que les informations présentes dans la chambre puissent surprendre. Elles ne traduisent en aucun cas un manque de confiance envers nos clients. La notice a été mise en place à la suite de nombreuses utilisations inappropriées, notamment pour faire bouillir des nouilles instantanées ou du lait, ce qui a entraîné des détériorations de l'appareil. Ces informations visent simplement à informer de manière transparente des frais applicables en cas de dommage.

Enfin, concernant le tarif de la chambre, celui-ci varie selon les périodes de forte demande à Genève, notamment lors des grands événements internationaux. Nous sommes néanmoins désolés si le rapport qualité-prix n'a pas répondu à vos attentes.

Nous vous remercions encore pour votre retour, qui nous permet de continuer à améliorer l'expérience de nos clients, et espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour à Genève.

Meilleures salutations

L'équipe de l'Hôtel Mon Repos Genève
No Public Name
Business
30-39 years
Reviewed: 2 months ago (17/06/2026)
Date of experience: 06/2026

buono, consiglio di aggiungere alla colazione cose senza lattosio e senza grassi

Gentile Signora,

La ringraziamo per aver dedicato del tempo a condividere la sua esperienza positiva presso il nostro hotel.

Siamo lieti di sapere che ha apprezzato la posizione, la camera e la qualità del servizio offerto dal nostro team.

Abbiamo preso nota del suo suggerimento riguardo all'aggiunta di opzioni senza lattosio e a basso contenuto di grassi a colazione.

Il suo feedback è prezioso per noi e verrà trasmesso al nostro team di gestione per migliorare ulteriormente i servizi che offriamo ai nostri ospiti.

Speriamo di avere il piacere di darle nuovamente il benvenuto in occasione di un suo futuro soggiorno a Ginevra.

Cordiali saluti,
La Direzione e il Team del MON REPOS
By DM
Business
50-59 years
Reviewed: 2 months ago (15/06/2026)
Date of experience: 06/2026

Great team, great location

Dear DM,

We sincerely thank you for taking the time to share your impressions following your stay with us.

It is a true pleasure to learn that you were fully satisfied with the quality of our team and the hotel's prime location. Your praise for the room, its cleanliness, and the service provided touches us deeply and is a wonderful reward for our entire team, who are committed every day to making our guests' experience as pleasant as possible.

The fact that you chose our hotel based on a recommendation from colleagues is also very valuable to us, and we thank you for this expression of confidence.

We hope to have the pleasure of welcoming you back again during a future stay in Geneva.

With our best regards,
The Management and Team of MON REPOS
No Public Name
Family
50-59 years
Reviewed: 2 months ago (14/06/2026)
Date of experience: 06/2026

Great place to stay, will come again

Dear Guest,

Thank you so much for taking the time to share your impressions following your stay with us.

It is a great pleasure to learn that you thoroughly enjoyed our hotel's prime location, the comfort of your room, and the cleanliness and quality of service provided by our team with a special mention to our Barman Fabio. Your positive feedback is a valuable source of motivation for all our staff, who are committed every day to ensuring our guests' satisfaction.

We would be delighted to welcome you back for a future stay in Geneva.

Best regards,
The Management and Team of MON REPOS
No Public Name
Alone
60-69 years
Reviewed: 2 months ago (11/06/2026)
Date of experience: 06/2026

Wonderful place with quietness and elegance. I enjoyed the stay very much.

Dear Mr. Muranaka,

Thank you so much for sharing your experience. We are delighted to know that you appreciated the peace and elegance of our establishment, as well as the overall ambiance and location.

We have taken note of your detailed comments regarding the noise from the adjacent room and apologize for the inconvenience.

For your information, dental kits are available upon request at reception for an additional CHF 5.-. However, the small bottles of cream and conditioner were permanently discontinued some time ago, primarily for environmental reasons. Our bar offers a small menu of snacks for dinner from Sunday to Thursday evenings, and the reception staff is happy to recommend restaurants in the area for lunch.

We hope to have the pleasure of welcoming you back again and offering you an even more enjoyable stay.

Best regards,
The Management and Team of MON REPOS
No Public Name
Business
50-59 years
Reviewed: 2 months ago (05/06/2026)
Date of experience: 06/2026

Parfait

Cher Mr. Maenner,

Nous vous remercions chaleureusement d’avoir pris le temps de partager votre retour suite à votre séjour dans notre établissement.

C’est un plaisir de lire que vous avez été pleinement satisfait, aussi bien par la localisation, le confort de la chambre, la propreté que par la qualité de notre service.

Votre appréciation positive constitue pour notre équipe une belle reconnaissance et un encouragement à poursuivre nos efforts afin de garantir à chaque hôte une expérience agréable.

Nous espérons avoir le plaisir de vous accueillir à nouveau lors d’un prochain passage à Genève.

Meilleures salutations
La Direction et l'équipe du MON REPOS
No Public Name
Business
50-59 years
Reviewed: 2 months ago (03/06/2026)
Date of experience: 06/2026

Si nous revenons à chaque fois ici, c'est que ça nous va ! :)

Cher Mr. Gay,

Il est très agréable pour nous de constater que vous choisissez de revenir régulièrement dans notre établissement. Votre fidélité est la meilleure marque de votre satisfaction et cela nous touche particulièrement.

Nous sommes ravis que la proximité avec l’ONU, le parc et le lac, ainsi que notre service de prêt de vélos, aient contribué à la qualité de votre séjour. Nous prenons note de vos remarques concernant la chambre et le rapport qualité/prix pour continuer à nous améliorer.

Avec nos salutations les plus distinguées
La Direction et l'équipe du MON REPOS
No Public Name
Couple
50-59 years
Reviewed: 2 months ago (02/06/2026)
Date of experience: 06/2026

Amicable

Dear Mr. Rodriguez,

We sincerely thank you for taking the time to share your feedback after your stay at our hotel.

It is a real pleasure to know that you were fully satisfied with your entire experience, from the welcome and the hotel's location to the comfort of the rooms, the cleanliness, and the quality of service. Your appreciation of the friendly atmosphere is particularly touching and a wonderful recognition for our team, who are committed every day to offering the best to our guests.

Receiving guests on a friend's recommendation is also a great source of satisfaction for us, and we are delighted to have met your expectations throughout your stay.

We hope to have the pleasure of welcoming you back again on your next visit to Geneva.

Best regards, The Management and Team of MON REPOS
No Public Name
Business
70-79 years
Reviewed: 2 months ago (31/05/2026)
Date of experience: 05/2026

Excellent

Dear Mr. Moore,

Thank you so much for taking the time to share your feedback following your stay with us.

It is a real pleasure to discover that your experience was entirely satisfactory. Your positive feedback is a valuable source of motivation for our entire team, who strive every day to ensure a pleasant stay for our guests.

We look forward to welcoming you back again on your next visit to Geneva.

Best regards, The Management and Team of MON REPOS
Back to Top CERTIFICATE what's this?