Hotel & Résidence Mon-Repos hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 3,882 reviews across 10 portals
:
By T
Couple
40-49 years
Reviewed: 5 months ago (11/05/2026)
Date of experience: 05/2026

Very nice, comfortable, quite. A real pleasure staying in Mon Repos hotel while visiting Geneva. Will come next year. Many thanks.

Dear Mrs T.

We sincerely thank you for taking the time to share your impressions following your stay with us.

It is a true pleasure to know that you fully appreciated the comfort and tranquility of our hotel, as well as its prime location on the shores of Lake Geneva. Your loyalty over the years is our greatest reward and a great source of motivation for our entire team.
We look forward to welcoming you back again on your next visit to Geneva.

With our warmest regards,
The Management and Team of MON REPOS
By Alonso Perez
Alone
50-59 years
Reviewed: 5 months ago (11/05/2026)
Date of experience: 05/2026

I sent this formal complaint via email, but received no answer.


Subject: Stay of 7-9 May 2026, formal complaint regarding room hygiene


Dear Mr Profeta,

Following my remarks at checkout, I am writing to formally register a complaint regarding the state of the room during my stay from 7 to 9 May.

The bedsheets were not clean. I was itchy on both nights, and on the second night, having looked more carefully at the bed, I found long blonde hairs on the sheets and inside the bed itself. I was alone throughout the stay, so these were not mine. A photograph taken this morning is attached for reference.

This is a serious lapse in hygiene, well below the standard one expects from Hotel Mon-Repos.

I look forward to your prompt response.

Sincerely

Dear Sir,
Many thanks for your message.
It looks like our email crossed paths.
We ahve replied to your messages begining afternoon.
Best regards,
Pascal
No Public Name
Business
40-49 years
Reviewed: 5 months ago (11/05/2026)
Date of experience: 05/2026

It was ok. I've been there before. My workplace books this regularly. Prices have gone up a lot.

Dear Madam,

Thank you for taking the time to share your feedback and for choosing to stay with us again. We truly appreciate your continued trust, especially as your workplace regularly books accommodation at Hotel Mon Repos.

We have taken note of your remarks regarding the earplugs and the absence of cotton buds in the bathroom. We would like to mention that cotton buds are available in the amenities box located above the in-room safe. However, we understand that this may not have been sufficiently visible, and we will make every effort to improve the presentation and visibility of these amenities for our guests.

Your comments regarding the earplugs have also been shared with our team as we continuously review our services and amenities to enhance our guests' comfort.

Regarding your comment about pricing, we would like to clarify that the negotiated rates agreed with your institute have not increased since January 2024. We remain committed to offering the best possible value while maintaining the quality of our services and facilities.

Thank you once again for your feedback. We hope to have the pleasure of welcoming you back on your next visit.

Kind regards,

The Hotel Mon Repos Team
No Public Name
Business
50-59 years
Reviewed: 5 months ago (09/05/2026)
Date of experience: 05/2026

very good

Dear Guest,

We sincerely thank you for taking the time to share your impressions following your stay with us.

It is a great pleasure to learn that your entire experience – from the location to the quality of service, including the comfort and cleanliness of the room – met your expectations so positively. Your recommendation and appreciation are a true encouragement to our entire team, who work every day to ensure the well-being of our guests.

We hope to have the pleasure of welcoming you back again on your next trip to Geneva.

Best regards, The Management and Team of MON REPOS
No Public Name
Business
30-39 years
Reviewed: 5 months ago (09/05/2026)
Date of experience: 05/2026

Great

Dear Sir,

Thank you so much for taking the time to share your feedback following your stay with us.

It is a real pleasure to learn that your experience was so positive and that you appreciated the hotel's location, the quality of the rooms, and the cleanliness and service provided by our team.

We hope to have the pleasure of welcoming you back again during a future stay in Geneva.

Best regards,
The Management and Team of MON REPOS
No Public Name
Business
60-69 years
Reviewed: 5 months ago (04/05/2026)
Date of experience: 04/2026

Sehr freundliches und hilfsbereites Personal, ausgezeichnetes Frühstück.

Sehr geehrter Herr Hartung,

vielen Dank, dass Sie Ihre Eindrücke von Ihrem Aufenthalt in unserem Hotel mit uns geteilt haben.

Wir freuen uns sehr, dass die Freundlichkeit und Hilfsbereitschaft unseres Teams sowie die Qualität des Frühstücks zu Ihrem angenehmen Aufenthalt beigetragen haben. Ihre Anerkennung der Sauberkeit, des Services und der Lage berührt uns besonders und motiviert unser gesamtes Team in seinem täglichen Einsatz.

Wir haben auch Ihr Feedback zum Preis-Leistungs-Verhältnis zur Kenntnis genommen. Ihre Anmerkungen helfen uns, unsere Leistungen stetig zu verbessern und die Erwartungen unserer Gäste bestmöglich zu erfüllen.

Wir hoffen, Sie bei einem zukünftigen Aufenthalt in Genf wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen,
Die Geschäftsleitung und das Team von MON REPOS
No Public Name
Business
50-59 years
Reviewed: 5 months ago (03/05/2026)
Date of experience: 04/2026

Good as usual

Dear Mr. Ruhwald,

We sincerely thank you for taking the time to share your impressions following your recent stay with us.

It is a pleasure to know that you once again appreciated the quality of our rooms and the cleanliness of the hotel. Your loyalty and satisfaction with the hotel's location and the service provided by our team are invaluable encouragement to continue our daily efforts.

We also appreciate your comments regarding the value for money, which we are always striving to improve in order to better meet your expectations.

We look forward to welcoming you back again on your next visit to Geneva.

Best regards,
The Management and Team of MON REPOS
No Public Name
Business
40-49 years
Reviewed: 5 months ago (29/04/2026)
Date of experience: 04/2026

Good experience.

Dear Ms. Soler,

We sincerely thank you for taking the time to share your impressions following your stay with us.

We are delighted to learn that your experience at the Hotel Mon Repos was generally positive and that you particularly appreciated the cleanliness of the establishment and the quality of service provided by our team. Your positive feedback on these aspects is a valuable motivation for all our staff, who are committed to offering every guest a well-maintained and welcoming environment.

We have noted your feedback regarding pricing and understand that this can be an important consideration depending on individual expectations and standards. Your comment on this matter will be taken into account as part of our continuous improvement process.

We hope to have the pleasure of welcoming you back again during a future stay in Geneva.

Best regards, The Management and Team of MON REPOS
By SAHGUI
Business
40-49 years
Reviewed: 5 months ago (29/04/2026)
Date of experience: 04/2026

Satisfaisante car je n'y suis resté que la nuit.

Cher SAHGUI,

Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre passage parmi nous. Il est gratifiant de savoir que notre localisation et la propreté de nos installations ont répondu à vos attentes, malgré un séjour de courte durée.

Votre commentaire concernant la taille de la chambre et le rapport qualité/prix est précieux et sera pris en considération dans l’amélioration de nos services.

Nous espérons avoir le plaisir de vous accueillir lors d’une prochaine occasion plus longue.

Meilleures salutations
La Direction et l’équipe du MON REPOS
No Public Name
Alone
50-59 years
Reviewed: 5 months ago (27/04/2026)
Date of experience: 04/2026

التجربة ممتازة وكانت مريحة

Dear Hamdan,

Thank you so much for taking the time to share your detailed impressions. We are delighted to hear that you appreciated the tranquility of our hotel, the cleanliness of the premises, and the comfort of your room. We truly value your positive feedback about our team, and your constructive comments are invaluable to us in our ongoing efforts to improve.

We look forward to welcoming you back on your next visit to Geneva.

Sincerely, The Management and Staff of Hotel Mon Repos
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