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Public Reviews Score
86%

"Very satisfied"

Based on 6,139 reviews across 10 portals
:
By Agustí Zamakona Mir
Family
60-69 years
Reviewed: 10 months ago (17/09/2025)
Date of experience: 09/2025

Una experiencia muy buen.
A destacar amabilidad del personal (Sra Karima en Desayuno y Sra. Dana en Recepción, pero también el resto de personal en todas las áreas del hotel)

No Public Name
Couple
70-79 years
Reviewed: 10 months ago (16/09/2025)
Date of experience: 09/2025

Très bien situé et confortable.

No Public Name
Couple
70-79 years
Reviewed: 10 months ago (16/09/2025)
Date of experience: 09/2025

La visita a la Virgen era nuestro objetivo principal, hemos estado satisfechos.

By Mauricio
Alone
60-69 years
Reviewed: 10 months ago (15/09/2025)
Date of experience: 09/2025

Great that’s why I have stayed there for the last 3 years you guys are great thank you

No Public Name
Couple
70-79 years
Reviewed: 10 months ago (15/09/2025)
Date of experience: 09/2025

Tout était parfait nous sommes très satisfaits

No Public Name
Couple
60-69 years
Reviewed: 10 months ago (15/09/2025)
Date of experience: 09/2025

è stato un piacevole soggiorno come la volta precedente. Grazie.

No Public Name
Alone
60-69 years
Reviewed: 10 months ago (15/09/2025)
Date of experience: 09/2025

Hotel is well located, tidy and clean. Staff were always helpful and friendly when needed.

No Public Name
Friends
70-79 years
Reviewed: 10 months ago (14/09/2025)
Date of experience: 09/2025

Nous avons passé un agréable séjour.

No Public Name
Couple
80+ years
Reviewed: 11 months ago (13/09/2025)
Date of experience: 09/2025

The reception team were exceptional - very friendly, very helpful, very efficient. This was particularly evident with the help we received when having our flight moved from Tarbes to Biarritz and working out how to get there. The arrangements for the breakfast worked well and we appreciated being placed at the same table each day. We didn't originally plan to have dinner in the hotel but tried it the first night and the set menu was nicely balanced. So we continued having our dinner in the hotel. The room was fine and met our needs.

No Public Name
Alone
70-79 years
Reviewed: 11 months ago (13/09/2025)
Date of experience: 09/2025

Das Bett roch etwas muffig.

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