Hôtel Roissy

Het personeel is super vriendelijk en hulpvaardig.
De mogelijkheid om iets aan het menu te wijzigen werd te laat kenbaar gemaakt in het restaurant.
Het avondeten was ook eenzijdig. Voor een 4sterren verwachtte ik meer afwisseling en een keuze tussen vis en vlees of vlees en vegetarisch bijvoorbeeld.
De grootte van de kamer op zich is zeker ok alleen kan de hygiëne van de badkamer beter. Het is niet ok voor een 4sterren hotel om schimmel op en in de douchecabine terug te vinden.
2 kleine flesjes water voor het volledige verblijf waren ook te weinig. Dit zou dagelijks moeten worden aangebracht. Geen minibar of frigo op de kamer vind ik ook alweer raar voor een 4sterrenhotel.

Très grande satisfaction. Dommage que j’aie oublié dans la chambre 308 ma brosse soufflante, mon lisseur et aussi une paire de lunettes de soleil

L hôtel est très bien placé, proche du sanctuaire. L équipe est souriante et agréable. Nous avons pris une chambre familiale pour 4, spacieuse .

A very pleasant stay at Roissy Hotel. The location was great, just 3 minutes walk from the entrance gate of the shrine. Staff were very professional and always willing to help. Excellent buffet breakfast with a wide choice of items. We had a quite clean room with a balcony. highly recommended hotel.

Very pleasant stay in hotel. Spacious, comfortable and clean room. Staff friendly and helpful. Would stay here again but on a Room Only basis. Didn't enjoy the food offered. Could have been porridge for the breakfast for elderly guests. Scrambled eggs were undercooked, thin streaky bacon and frankfurter sausages of poor quality, not suitable for UK or Eire guests. Soup and dessert in the evening nice, but main dinner not a high standard. Meat ok but no potato, rice, chips or pasta on plate, just puréed vegetables? Also, roads to airport were closed off on morning of departure due to Olympic flame coming to Lourdes that morning but hotel gave NO warning to guests staying who were departing that morning from hotel. Only found out by chance from another guest in the foyer the night before, that a 6-6.30am taxi was needed to be ordered to get to airport on time for our flight. Reception should have had a sign up or sent a message to guests affected. Disappointing. All being said, I would stay in this modern, clean and friendly hotel in the future.

ABBIAMO SOGGIORNATO INSIEME AD UNA COPPIA DI AMICI PER 4 NOTTI. SIAMO STATI BENISSIMO, OTTIMA ACCOGLIENZA OTTIMA ORGANIZZAZIONE PER LA COLAZIONE E SERVIZIO RISTORANTE, NONOSTANTE CI FOSSERO TANTISSIMI CLIENTI. IL PERSONALE ALLA RECEPTION SEMPRE CORTESI GENTILI E RESPONSABILI, IL RESPONSABILE PIERRE , CHE PARLA ITALIANO, CI HA ORGANIZZATO IL TAXI NOTTURNO PUNTUALISSIMO. LA LOCATION E' VICINISSIMO AL SANTUARIO. TANTISSIMI DIVANI A DISPOSIZIONE DEGLI OSPITI E IL BAR SEMPRE APERTO CHIUDE ALLE 01,30 BEN ASSORTITO. I CANALI ITALIANI SEPPUR MEMORIZZATI NON SI VEDONO BENE. RITORNERO SENZ'ALTRO

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Chambre trop petite pour un soit disant de lux

Excelente y volveré pronto

Benissimo, siamo tanti anni che veniamo nel vostro hotel