No Public Name
Couple
60-69 years
Reviewed:
2 years ago
(12/04/2023)
Date of experience:
04/2023
No Public Name
Friends
50-59 years
Reviewed:
2 years ago
(12/04/2023)
Date of experience:
04/2023
By MG
Couple
30-39 years
Reviewed:
2 years ago
(12/04/2023)
Date of experience:
04/2023
No Public Name
Family
20-29 years
Reviewed:
2 years ago
(10/04/2023)
Date of experience:
04/2023
No Public Name
Friends
60-69 years
Reviewed:
2 years ago
(07/04/2023)
Date of experience:
04/2023
No Public Name
Couple
50-59 years
Reviewed:
2 years ago
(04/04/2023)
Date of experience:
04/2023
No Public Name
Couple
50-59 years
Reviewed:
2 years ago
(04/04/2023)
Date of experience:
03/2023
No Public Name
Family
40-49 years
Reviewed:
2 years ago
(04/04/2023)
Date of experience:
04/2023
No Public Name
Business
50-59 years
Reviewed:
2 years ago
(04/04/2023)
Date of experience:
04/2023
No Public Name
Family
<20 years
Reviewed:
2 years ago
(04/04/2023)
Date of experience:
04/2023
Generally we were very happy with the room, staff and location. However, there were two issues we came across. Firstly, the room and bathroom refurbishment were very nice. However, housekeeping needs to be reminded to ensure toilet brushes are cleaned as the one in our room was filthy. Secondly, we realise that the tea, coffee and milk sachets are complimentary, as they are in many hotels we frequent on our travels. However, when we asked for additional 2 milk sachets, we felt like we were asking for the unthinkable, as the receptionist gave us a long lecture that these were complimentary, and even after agreeing to arrange for the additional 2 sachets of milk, these weren’t provided. This is the first time that we have experienced this, as most hotels who provide these items in the room have no hesitation to provide additional milk sachets.when required. Please note, we provided our own tea so did not use the ones provided. Both issues, unfortunately, made our stay not as pleasant as it should have been, especially for a hotel of your quality.